List of Newgen Account Opening Software Customers
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India
Since 2010, our global team of researchers has been studying Newgen Account Opening Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Newgen Account Opening Software for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Newgen Account Opening Software for Customer Experience include: Abu Dhabi Commercial Bank, a United Arab Emirates based Banking and Financial Services organisation with 8460 employees and revenues of $3.20 billion, Jammu and Kashmir Bank, a India based Banking and Financial Services organisation with 12786 employees and revenues of $661.0 million, Farmers and Merchants Bank of Long Beach, a United States based Banking and Financial Services organisation with 260 employees and revenues of $327.0 million, Wilson Bank & Trust, a United States based Banking and Financial Services organisation with 561 employees and revenues of $168.0 million and many others.
Contact us if you need a completed and verified list of companies using Newgen Account Opening Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Newgen Account Opening Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abu Dhabi Commercial Bank | Banking and Financial Services | 8460 | $3.2B | United Arab Emirates | Newgen | Newgen Account Opening Software | Customer Experience | 2020 | n/a |
In 2020, Abu Dhabi Commercial Bank implemented Newgen Account Opening Software to deliver instant, paperless retail customer onboarding through its Hayyak mobile app in the United Arab Emirates. The deployment was positioned to advance ADCB's Customer Experience strategy by enabling customers to open accounts and receive debit cards and chequebooks without visiting a branch.
Newgen Account Opening Software was configured to automate KYC verification and backend workflow orchestration, reducing manual touchpoints and embedding rules-based approval routing. Implemented functional capabilities included digital document capture and validation, paperless onboarding, debit card issuance initiation, cheque book fulfillment triggers, and exception case management to handle nonstandard enrollments.
The implementation integrated the Newgen front end with ADCB's Hayyak app for customer interaction and linked into internal card production and cheque fulfillment pipelines for downstream issuance. Rollout required coordination between retail operations and KYC compliance teams to govern automated decisioning and exception handling, and ADCB and Newgen received the Best Digital Transformation Implementation award in the Middle East in 2020 in recognition of the project and its stated improvements in customer experience and operational efficiency.
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Farmers and Merchants Bank of Long Beach | Banking and Financial Services | 260 | $327M | United States | Newgen | Newgen Account Opening Software | Customer Experience | 2020 | n/a |
In 2020, Farmers and Merchants Bank of Long Beach implemented Newgen Account Opening Software to automate end-to-end personal and business customer onboarding. The deployment focused on omni-channel retail banking customer onboarding in Long Beach, United States, and positioned Newgen Account Opening Software within the Customer Experience category to centralize online account opening and intake workflows.
The implementation configured modules for online application intake, automated data capture, workflow orchestration, and e-signature orchestration, and integrated digital KYC and e-sign capabilities to validate identity and capture consent. Operational scope centered on retail banking customer onboarding processes, aiming to reduce manual data entry, speed account setup, and increase cross-sell and up-sell opportunities, with governance changes to standardize data capture and automate verification steps across channels.
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Jammu and Kashmir Bank | Banking and Financial Services | 12786 | $661M | India | Newgen | Newgen Account Opening Software | Customer Experience | 2023 | n/a |
In 2023, Jammu and Kashmir Bank deployed Newgen Account Opening Software to improve Customer Experience and automate customer onboarding across digital and branch channels. The implementation was positioned to streamline banking processes and deliver a frictionless, personalized, omnichannel onboarding experience for retail customers.
The Newgen Account Opening Software is implemented on NewgenONE, a low code platform, and includes an Online Account Opening Solution with a user interface focused on guided workflows. Functional capabilities implemented include secure verification, video-enabled know-your-customer vKYC, convenient slot booking, and digital documentation to simplify account maintenance and accelerate customer acquisition.
Operationally the deployment spans online channels and in-branch journeys, orchestrating account opening workflows to reduce authentication time and lower abandonment during onboarding. The scope centers on customer onboarding and account maintenance within the bank retail operations, with automation of manual banking processes to support faster processing.
Governance and process change emphasized automation and workflow standardization to move onboarding steps into the NewgenONE platform, enabling configurable business rules and streamlined verification sequences. As stated by the vendor, outcomes include expediting customer acquisition, reducing authentication time from days to minutes, lowering abandonment rates, and simplifying ongoing account maintenance.
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Banking and Financial Services | 561 | $168M | United States | Newgen | Newgen Account Opening Software | Customer Experience | 2020 | n/a |
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Buyer Intent: Companies Evaluating Newgen Account Opening Software
- YoBoHo New Media, a India based Media organization with 70 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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