List of Newgen Digital Account Opening Customers
Newgen Software
A-6, Satsang Vihar Marg, Qutab Institutional Area,
New Delhi, 110 067,
India
New Delhi, 110 067,
India
91 11 4077 0100
Professional Services
4500
$145M
Since 2010, our global team of researchers has been studying Newgen Digital Account Opening customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Newgen Digital Account Opening for Digital Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Newgen Digital Account Opening for Digital Banking include: Old Second Bancorp, a United States based Banking and Financial Services organisation with 877 employees and revenues of $280.0 million, Wilson Bank & Trust, a United States based Banking and Financial Services organisation with 561 employees and revenues of $168.0 million, Clarien Bank, a Bermuda based Banking and Financial Services organisation with 200 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Newgen Digital Account Opening, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Newgen Digital Account Opening customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clarien Bank | Banking and Financial Services | 200 | $25M | Bermuda | Newgen | Newgen Digital Account Opening | Digital Banking | 2017 | n/a |
In 2017, Clarien Bank began working with Newgen to deploy Newgen Digital Account Opening as part of its Digital Banking initiatives. The engagement targeted automation of customer onboarding, retail loan origination, and omnichannel customer communications, with explicit emphasis on strengthening KYC and customer due diligence processes.
Implementation focused on configuring Newgen Digital Account Opening modules to orchestrate end to end onboarding workflows, retail loan intake workflows, and communications orchestration across digital and branch channels. Functional capabilities implemented included digital application capture, KYC and CDD workflow automation, document capture and management, and automated communication templates for email and SMS, consistent with Newgen descriptions of the bank relationship.
Operational scope was concentrated in Bermuda and spanned retail banking, compliance, and operations teams, delivering a unified intake and communications layer for front office and back office processes. Integrations are not specified in public notes, therefore the implementation narrative centers on the Newgen application as the primary platform for onboarding, loan origination intake, and customer communications within the bank's Digital Banking stack.
Governance and process changes emphasized automated compliance checks and standardized communications workflows to improve KYC/CDD controls and customer notifications. Outcomes reported in the engagement narrative include improved KYC and CDD processes and enhanced customer communications, reflecting the programmatic focus on onboarding, communications, and compliance automation.
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Old Second Bancorp | Banking and Financial Services | 877 | $280M | United States | Newgen | Newgen Digital Account Opening | Digital Banking | 2024 | n/a |
In 2024, Old Second Bancorp implemented Newgen Digital Account Opening in the Digital Banking category to modernize online and in-branch account onboarding. Newgen Digital Account Opening, built on the NewgenONE low-code platform, was selected to automate the complete account opening lifecycle and provide a unified onboarding experience for retail and business customers.
The implementation centers on lifecycle automation, a user-friendly customer interface, an omnichannel onboarding workflow, and a monitoring dashboard that supports oversight of application progress. Configuration through the NewgenONE low-code platform enables rapid form and workflow adjustments, rule-based decisioning for identity verification, and orchestration of multi-step account provisioning processes consistent with Digital Banking functional patterns.
The solution is described as having strong integration capabilities with Old Second Bancorp existing systems, including authentication services and back-office systems necessary for account maintenance and compliance. Operational coverage explicitly includes online channels and in-branch touchpoints, impacting retail banking and account management functions and serving both consumer and business customer segments.
Governance and rollout will follow milestones agreed during the RFP and contract execution, with the bank citing a proactive and responsive vendor engagement model to drive speed and efficiency during implementation. The low-code configuration approach supports phased rollout and iterative governance of business rules and customer journeys without requiring extensive development cycles.
Explicit outcomes communicated by the bank and vendor include reduced authentication time, improved customer acquisition and lower abandonment rates, and a personalized omnichannel onboarding experience. These stated outcomes align directly with the implementation scope of Newgen Digital Account Opening and its monitoring and automation capabilities within Old Second Bancorp Digital Banking operations.
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Wilson Bank & Trust | Banking and Financial Services | 561 | $168M | United States | Newgen | Newgen Digital Account Opening | Digital Banking | 2020 | n/a |
In 2020, Wilson Bank & Trust implemented Newgen Digital Account Opening as part of its Digital Banking initiatives to automate retail and business deposit onboarding across online and branch channels in the United States. The deployment targeted omnichannel capture and processing to consolidate account opening workflows for both branch staff and digital customers.
The deployment on NewgenONE delivered omnichannel onboarding, real-time validations, electronic signature capabilities, and orchestration of core integrations to support straight through processing of new accounts. Newgen Digital Account Opening was configured to automate document collection, verification checkpoints, rule-based decisioning, and exception routing, reducing account opening turnaround from days to minutes and increasing employee productivity by approximately 300 percent.
Integrations were implemented to connect the Digital Banking onboarding flows with core banking interfaces and external validation services, enabling real-time identity and data checks across channels. The implementation unified branch and online workflows, allowing the same process rules and data model to drive both retail and business deposit onboarding and improving operational consistency.
Governance focused on centralized process control and exception management to maintain compliance and auditability within account opening procedures. Wilson Bank & Trust anticipated a tenfold increase in online account openings following the Newgen Digital Account Opening rollout, reflecting a shift in acquisition capacity and channel mix driven by automated onboarding.
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FAQ - APPS RUN THE WORLD Newgen Digital Account Opening Coverage
Newgen Digital Account Opening is a Digital Banking solution from Newgen.
Companies worldwide use Newgen Digital Account Opening, from small firms to large enterprises across 21+ industries.
Organizations such as Old Second Bancorp, Wilson Bank & Trust and Clarien Bank are recorded users of
Newgen Digital Account Opening for Digital Banking.
Companies using Newgen Digital Account Opening are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Newgen Digital Account Opening are most concentrated in United States and Bermuda, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Newgen Digital Account Opening across Americas, EMEA, and APAC.
Companies using Newgen Digital Account Opening range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Newgen Digital Account Opening include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Newgen Digital Account Opening customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Digital Banking.