List of NewgenONE DPA Customers
New Delhi, 110 067,
India
Since 2010, our global team of researchers has been studying NewgenONE DPA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NewgenONE DPA for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NewgenONE DPA for Business Process Management include: Old Second Bancorp, a United States based Banking and Financial Services organisation with 877 employees and revenues of $280.0 million, Dhanlaxmi Bank, a India based Banking and Financial Services organisation with 1686 employees and revenues of $69.0 million, Enterprise Bank - Lowell, MA, a United States based Banking and Financial Services organisation with 600 employees and revenues of $43.0 million and many others.
Contact us if you need a completed and verified list of companies using NewgenONE DPA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NewgenONE DPA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Dhanlaxmi Bank | Banking and Financial Services | 1686 | $69M | India | Newgen | NewgenONE DPA | Business Process Management | 2011 | n/a |
In 2011, Dhanlaxmi Bank implemented NewgenONE DPA from Newgen as a Business Process Management solution to automate account opening and service-request workflows across its branch network in India. The deployment centered on Newgen’s OmniFlow BPM platform module, with the NewgenONE DPA application used to instrument end-to-end process orchestration for customer onboarding and branch service requests.
The implementation configured OmniFlow/BPM capabilities for automated account opening workflows and centralized service-request processing, including workflow routing, task orchestration, and document-centric process handling. NewgenONE DPA was used to formalize process steps, reduce manual handoffs, and centralize exception handling, aligning process flows with branch operations and back-office processing.
Operational coverage targeted the bank’s branch network in India and the customer onboarding and operations functions, shifting service-request work from decentralized branch handling to centralized processing hubs. Governance changes emphasized standardized workflows and process controls managed through the OmniFlow/BPM module to reduce paper and courier dependence and to enforce consistent service levels.
The project delivered explicit outcomes reported by the bank, account opening cycle time falling from 19.5 days to under 48 hours, an approximately 3x productivity improvement, significant paper and courier savings, and centralized service-request processing under the NewgenONE DPA Business Process Management deployment.
|
 |
Enterprise Bank - Lowell, MA | Banking and Financial Services | 600 | $43M | United States | Newgen | NewgenONE DPA | Business Process Management | 2024 | n/a |
In 2024, Enterprise Bank - Lowell, MA implemented NewgenONE DPA to automate commercial lending workflows using Newgen’s Commercial Lending solution built on a low code DPA platform. The deployment uses NewgenONE DPA as a Business Process Management platform for the bank's commercial lending operations.
The implementation consolidated origination, review, and renewal processes into a single interface, covering commercial real estate, commercial and industrial, and construction loan workflows. Core functional capabilities included workflow orchestration, document centric processing, routing and approval automation, and configurable business rules that support Business Process Management driven lending workflows. The configuration emphasized process standardization to enable near straight through processing and reduce manual intervention.
Operational scope focused on the United States with concentration in Massachusetts and New Hampshire, and it impacted commercial lending teams handling origination, review, and renewals. The deployment centralized end to end loan processing into the NewgenONE DPA interface for these lines of business.
Governance and rollout consolidated previously separated origination, review, and renewal steps into unified process flows to improve reporting and compliance visibility. Reported outcomes from the vendor announcement included improved reporting and compliance and materially reduced manual intervention, with NewgenONE DPA providing the underlying Business Process Management infrastructure.
|
 |
Old Second Bancorp | Banking and Financial Services | 877 | $280M | United States | Newgen | NewgenONE DPA | Business Process Management | 2024 | n/a |
In 2024 Old Second Bancorp implemented NewgenONE DPA to digitize account opening and maintenance across retail and business deposit products in the United States. The deployment used Newgen’s low-code platform to deliver the Digital Account Opening and Maintenance solution as a centralized automation layer for front-office onboarding workflows and maintenance requests.
The NewgenONE DPA implementation expanded automated handling from three to fifteen core service requests, configuring workflow orchestration, low-code form capture, and rule-driven validation to streamline onboarding and account maintenance. Vendor statements indicate module usage on NewgenONE, and the project is described and modeled as a Business Process Management implementation, with the platform providing process orchestration and task routing capabilities.
Operational coverage targeted retail operations, deposit operations, and customer service functions across the bank’s U.S. footprint, consolidating intake, validation, and exception routing within the NewgenONE DPA environment. The solution reduced manual validation steps and improved onboarding speed according to vendor reporting, with workflows controlling handoffs between automated checks and operator intervention.
Governance and rollout emphasized low-code configuration to enable phased expansion of supported service requests from three to fifteen, allowing the bank to add process variants and approval paths without heavy coding. NewgenONE DPA served as the implemented Business Process Management platform for Old Second Bancorp to centralize account opening and maintenance process controls.
|
Buyer Intent: Companies Evaluating NewgenONE DPA
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||