List of NewgenONE Marvin Customers
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Since 2010, our global team of researchers has been studying NewgenONE Marvin customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NewgenONE Marvin for Generative AI Platforms from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NewgenONE Marvin for Generative AI Platforms include: RAKBANK, a United Arab Emirates based Banking and Financial Services organisation with 4000 employees and revenues of $1.20 billion, Nmb Bank Nepal, a Nepal based Banking and Financial Services organisation with 1982 employees and revenues of $211.0 million, Bank Midwest, a United States based Banking and Financial Services organisation with 600 employees and revenues of $75.0 million and many others.
Contact us if you need a completed and verified list of companies using NewgenONE Marvin, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NewgenONE Marvin customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank Midwest | Banking and Financial Services | 600 | $75M | United States | Newgen | NewgenONE Marvin | Generative AI Platforms | 2024 | n/a |
In 2024, Bank Midwest contracted Newgen under a multi-year agreement signed in October 2024 to operationalize NewgenONE Marvin across its US lending and account-opening lifecycles. The deployment uses NewgenONE Marvin as the platform GenAI layer, classified in the Generative AI Platforms category, to drive NewgenONE-based digital transformation with a primary emphasis on QA and testing for lending and account onboarding workflows.
Implementation scope centers on embedding NewgenONE Marvin into QA and testing workflows for lending and account opening, with configuration focused on AI-based analytics and automation of routine validation and test orchestration. Functional capabilities implemented are centered on automated QA orchestration, analytics-driven anomaly detection within process flows, and AI-enabled automation of document and decision checkpoints that are typical for lending and account-opening lifecycles.
Operational coverage is targeted at lending operations, account services, and QA teams across the United States, delivered as a phased, multi-year rollout beginning October 2024. Governance tasks include instituting QA workflow restructuring and model oversight processes to manage the Generative AI Platforms layer, with operational ownership expected among lending operations and centralized QA governance.
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Nmb Bank Nepal | Banking and Financial Services | 1982 | $211M | Nepal | Newgen | NewgenONE Marvin | Generative AI Platforms | 2024 | n/a |
In 2024, Nmb Bank Nepal implemented NewgenONE Marvin as a Generative AI Platforms deployment to support online account opening and retail loan origination. The engagement used NewgenONE low-code solutions to instrument digital onboarding and loan processing workflows across the bank’s retail operations.
Implementation centered on NewgenONE Marvin’s low-code orchestration and AI automation capabilities, with configuration focused on online account opening, retail loan origination, and document management automation. Functional workstreams included digital form orchestration, automated document capture and classification, rule-based routing, and workflow-driven loan adjudication consistent with Generative AI Platforms functional patterns.
Operational coverage targeted retail banking and lending teams within Nmb Bank Nepal and extended into back-office document management and processing centers, embedding automation into end-to-end onboarding and loan lifecycle processes. The Jan 2025 case study cites AI-powered automation across lending and document management, indicating the solution was applied across customer-facing and operational processing stages.
Governance and rollout followed phased low-code configuration and process mapping, centralizing workflow orchestration and document handling under NewgenONE Marvin. The case study reports accelerated onboarding and loan processing and a reported two-fold increase in profitability after the implementation, and Marvin usage is inferred from Newgen’s cited AI capabilities.
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RAKBANK | Banking and Financial Services | 4000 | $1.2B | United Arab Emirates | Newgen | NewgenONE Marvin | Generative AI Platforms | 2023 | n/a |
In 2023, RAKBANK implemented NewgenONE Marvin under the Generative AI Platforms category to digitize trade finance origination and processing. The bank selected Newgen’s Trade and Supply Chain Finance solution built on NewgenONE in June 2023 to provision an online customer portal with real-time dashboards for its UAE customers.
The implementation concentrates on trade and supply chain finance functional workflows, including origination, processing, and customer self-service portals. Configuration work focused on workflow automation, document capture and case management, and AI assisted analysis aligned to trade document review and decisioning.
Operational coverage is centered on UAE customer transactions through the online portal, with business functions impacted including trade-finance origination, processing, and customer servicing. No specific downstream system integrations were disclosed in the announcement, the deployment is described principally as a NewgenONE based trade and supply chain finance platform exposed via online dashboards.
Governance and rollout emphasized digitized transaction flows and operational transparency for trade operations, with program controls to manage origination and processing workflows. The press release does not explicitly name Marvin, therefore usage of NewgenONE Marvin is inferred where Newgen’s Generative AI enhancements have been applied to the NewgenONE deployment, and NewgenONE Marvin is referenced here as the application representing those GenAI capabilities in the Generative AI Platforms category.
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