List of NewgenONE Customers
New Delhi, 110 067,
India
Since 2010, our global team of researchers has been studying NewgenONE customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NewgenONE for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NewgenONE for Document Management include: APL Apollo Tubes, a India based Distribution organisation with 2600 employees and revenues of $2.34 billion, BRAC Bank Bangladesh, a Bangladesh based Banking and Financial Services organisation with 7740 employees and revenues of $240.0 million, Oman Development Bank, a Oman based Banking and Financial Services organisation with 250 employees and revenues of $50.0 million, Masar Alnumou Finance, a Saudi Arabia based Banking and Financial Services organisation with 100 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using NewgenONE, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NewgenONE customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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APL Apollo Tubes | Distribution | 2600 | $2.3B | India | Newgen | NewgenONE | Document Management | 2023 | n/a |
In 2023, APL Apollo Tubes implemented NewgenONE to digitize and simplify its accounts payable process. APL Apollo Tubes implemented NewgenONE as a Document Management solution serving accounts payable, intended to deliver 360-degree visibility and auditability across invoice processing.
The deployment bundled Newgen’s accounts payable functionality and Document Management capabilities, configured to capture, classify, validate, manage payments, and archive invoices irrespective of format, source, language, or region. Automation features include intelligent user allocation, automatic case routing, and straight-through processing to reduce manual touchpoints and accelerate turnaround. The implementation exposes real-time functional metrics for vendor payments, enabling finance and accounts managers to monitor SLA compliance and key performance indexes.
NewgenONE was integrated with SAP to simplify transactional validations and maintain data consistency between invoice processing and enterprise finance records. Operational coverage focuses on finance and accounts teams, and the solution is sized to handle 6 lakh invoices per annum, approximately 600000 invoices, while supporting up to 90 users, extending visibility across suppliers, dealers, and the company’s distribution interactions.
Governance and process changes include configurable version and change management and auditable invoice lifecycles to improve transparency and compliance. The deployment provides a bird’s eye view of SLA compliance and operational KPIs, and vendor statements note ease and flexibility of deployment along with change management as advantages that support the organization’s accounts payable orchestration.
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BRAC Bank Bangladesh | Banking and Financial Services | 7740 | $240M | Bangladesh | Newgen | NewgenONE | Document Management | 2024 | n/a |
In 2024 BRAC Bank Bangladesh deployed NewgenONE as its Document Management solution to centralize records and streamline customer facing operations. The implementation enables over 2,000 co-workers across 187 branches and 8 sub-branches to transform day to day operations and support end to end customer journeys.
The NewgenONE Document Management deployment established a centralized repository for secure management of physical and electronic records while retaining document integrity and authenticity. Configuration included document capture with instant uploading, automated email alerts and notifications, and contextual content services from Newgen to support records integrity and controlled access.
NewgenONE was integrated with BRAC Bank's core banking applications and third party systems to enable seamless handoffs across branch operations and customer facing processes. Operational coverage focused on branch networks and service workflows, enabling digital routing of documents and notifications across the bank's branch and sub branch footprint.
Newgen's team maintained active engagement through the DMS implementation cycle and delivered a timely, glitch free deployment aligned with the bank's master plan. Following the rollout BRAC Bank Bangladesh reported minimized turnaround time, digitized paper based operations, elimination of process bottlenecks, and centralized capabilities to support compliance and document governance.
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Masar Alnumou Finance | Banking and Financial Services | 100 | $12M | Saudi Arabia | Newgen | NewgenONE | Document Management | 2024 | n/a |
In 2024, Masar Alnumou Finance implemented NewgenONE, deploying the Document Management solution to automate personal loan origination and collections workflows. The project used Newgen’s Retail Banking solution and the Solution Accelerator for Personal Loans to reduce loan booking time to five minutes while lowering manual intervention in front office and processing steps.
The implementation configured end to end loan origination automation, a revamped loan management module, and collections management capabilities, leveraging NewgenONE low code configuration and workflow orchestration. Portal integrations were implemented to support customer onboarding and servicing, and process automation was applied across underwriting validation, decisioning handoffs, and disbursement orchestration.
Operational coverage focused on retail banking functions including origination, servicing, collections, and customer engagement, with the solution positioned to support business growth across the company’s locations. The Newgen retail banking team adapted the available integrators and optimized resources, reflecting an agile implementation approach that balanced configurability with accelerator components.
Governance included alignment of loan processing workflows and reduced human touchpoints to streamline approvals, and Newgen provides post production support to stabilize operations after go live. The deployment enabled faster loan disbursements and was intended to improve customer satisfaction while expanding the institution’s personal loan capability using NewgenONE as the Document Management platform.
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Banking and Financial Services | 250 | $50M | Oman | Newgen | NewgenONE | Document Management | 2023 | n/a |
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