List of NextGen Patient Engage powered by Luma Customers
Atlanta, 30305, GA,
United States
Since 2010, our global team of researchers has been studying NextGen Patient Engage powered by Luma customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NextGen Patient Engage powered by Luma for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NextGen Patient Engage powered by Luma for Customer Engagement include: Houston ENT & Allergy, a United States based Healthcare organisation with 120 employees and revenues of $30.0 million, NJ Institute for Pain Relief, a United States based Healthcare organisation with 90 employees and revenues of $15.0 million, Southwest Michigan Dermatology, a United States based Healthcare organisation with 75 employees and revenues of $9.5 million and many others.
Contact us if you need a completed and verified list of companies using NextGen Patient Engage powered by Luma, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NextGen Patient Engage powered by Luma customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Houston ENT & Allergy | Healthcare | 120 | $30M | United States | NextGen Healthcare | NextGen Patient Engage powered by Luma | Customer Engagement | 2023 | n/a |
In 2023, Houston ENT & Allergy implemented NextGen Patient Engage powered by Luma as a Customer Engagement deployment across its Houston practices. The deployment leverages NextGen Healthcare and Luma Health alliance capabilities and is described as a patient engagement and CRM implementation spanning 10 Houston sites in the United States, with reported revenue increases of about $1.2 million tied to adoption of the engagement features.
NextGen Patient Engage powered by Luma was used to enable self-scheduling, smart waitlist functionality and automated communications, aligning scheduling and access workflows with patient messaging and outreach. The configuration emphasizes appointment booking automation, waitlist orchestration and automated reminders and notifications to support front desk and scheduling operations.
Operationally the deployment was applied across multiple clinic sites, with practice operations, scheduling teams and clinical staff using the engagement modules to improve access and staff productivity. The implementation narrative links adoption of NextGen Patient Engage powered by Luma directly to improved patient access and staff efficiency, reflecting an integrated Customer Engagement approach to outpatient scheduling and communications.
Reported outcomes from the cited source include improved access, higher staff productivity and approximately 1.2 million dollars in additional revenue across the 10 sites, outcomes attributed to the use of the NextGen and Luma patient engagement capabilities.
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NJ Institute for Pain Relief | Healthcare | 90 | $15M | United States | NextGen Healthcare | NextGen Patient Engage powered by Luma | Customer Engagement | 2024 | n/a |
In 2024, NJ Institute for Pain Relief implemented NextGen Patient Engage powered by Luma to improve patient communications, intake, appointment reminders, and digital waitlist capabilities across its New Jersey specialty locations. The deployment is part of the organizations 2024 technology investment for expansion and targets patient experience and access for orthopedics and therapy workflows in the United States.
The implementation configures NextGen Patient Engage powered by Luma as a Customer Engagement platform with explicit module use for electronic intake and registration forms, automated appointment reminders and recall messaging, and a digital waitlist to manage capacity in specialty clinics. Core functional workflows were aligned to patient access and clinical scheduling processes, with the platform orchestrating messaging, consent capture, and appointment confirmation flows to support orthopedic and therapy care paths.
Operational scope covers multiple New Jersey specialty sites and front office patient access teams, with clinical operations involved to align intake and scheduling workflows. Governance and rollout were communicated as part of the 2024 expansion program, indicating coordinated configuration, training, and phased enablement across sites to standardize patient communications and access processes.
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Southwest Michigan Dermatology | Healthcare | 75 | $10M | United States | NextGen Healthcare | NextGen Patient Engage powered by Luma | Customer Engagement | 2025 | n/a |
In 2025, Southwest Michigan Dermatology implemented NextGen Patient Engage powered by Luma to establish Patient Engagement capabilities within its practice, deploying a Customer Engagement solution focused on mobile pre-visit intake, self-scheduling, and digital waitlists. The implementation is part of the 2025 solution rollout across the multi-site dermatology practice in Michigan, United States, and centers on improving patient experience and practice management workflows. NextGen Patient Engage powered by Luma was configured to include NextGen Self-Scheduling and Waitlist powered by Luma, with mobile pre-visit intake forms used to capture clinical and administrative information ahead of appointments. The deployment emphasizes patient-facing scheduling workflows, automated intake forms, and digital waitlist orchestration to reduce in-clinic administrative load and to streamline appointment access. Operational scope covers scheduling and front office functions across multiple clinic locations, with clinical intake processes adjusted to accept mobile-submitted patient data and to feed appointment workflows. Governance focused on redesigning scheduling and intake processes to align with the new digital pathways, and the rollout was positioned to improve practice efficiency and patient access as stated in the 2025 plan.
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