List of NextGen Patient Self-Scheduling powered by Luma Customers
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United States
Since 2010, our global team of researchers has been studying NextGen Patient Self-Scheduling powered by Luma customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NextGen Patient Self-Scheduling powered by Luma for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NextGen Patient Self-Scheduling powered by Luma for Patient Management include: Houston ENT & Allergy, a United States based Healthcare organisation with 120 employees and revenues of $30.0 million, Southwest Michigan Dermatology, a United States based Healthcare organisation with 75 employees and revenues of $9.5 million, Shasta Community Health Center, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using NextGen Patient Self-Scheduling powered by Luma, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NextGen Patient Self-Scheduling powered by Luma customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Houston ENT & Allergy | Healthcare | 120 | $30M | United States | NextGen Healthcare | NextGen Patient Self-Scheduling powered by Luma | Patient Management | 2022 | n/a |
In 2022 Houston ENT & Allergy implemented NextGen Patient Self-Scheduling powered by Luma for Patient Management to centralize patient access and scheduling across multiple Houston sites. The deployment focused on patient access and scheduling functions, aligning front desk workflows and patient engagement teams with digital booking capabilities.
The implementation included smart waitlist and self-scheduling capabilities, with NextGen Patient Self-Scheduling powered by Luma configured to present available slots to patients and manage dynamic waitlist assignments. Functional configuration emphasized appointment availability orchestration and patient-facing booking workflows to reduce manual scheduling touchpoints.
The solution was integrated with NextGen systems under the NextGen and Luma alliance to synchronize scheduling data and maintain patient record consistency across clinical scheduling processes. Rollout governance centered on patient access leadership and scheduling policy updates to operationalize smart waitlist rules and booking logic, and Luma and NextGen reported that deployments including Houston ENT & Allergy contributed to approximately $1.2M in increased revenues across ten sites.
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Shasta Community Health Center | Healthcare | 10 | $1M | United States | NextGen Healthcare | NextGen Patient Self-Scheduling powered by Luma | Patient Management | 2023 | n/a |
In 2023, Shasta Community Health Center implemented NextGen Patient Self-Scheduling powered by Luma from NextGen Healthcare. The deployment targets Patient Management for patient access and scheduling at the California community health center and aligns the application with front line appointment workflows.
NextGen Patient Self-Scheduling powered by Luma was configured to provide patient initiated appointment booking, automated appointment confirmations and reminders, and online slot visibility to reduce manual booking tasks. Module usage is inferred to be integrated with NextGen Enterprise practice management and NextGen Patient Engage based on NextGen product messaging and the Luma integration, enabling shared appointment and patient communication data across systems.
Architecturally the implementation centralizes appointment lifecycle orchestration within the Patient Management stack, connecting patient initiated bookings to practice management schedules and patient engagement channels to support real time booking validation and reminders. Operational scope focuses on patient access and scheduling functions within the clinic, and the rollout required adjustments to front desk workflows and scheduling governance to accommodate automated self scheduling and confirmation handling.
Reported outcomes include reduced phone volume, increased kept appointments, and decreased unfilled appointment slots, improving patient convenience and staff efficiency at Shasta Community Health Center.
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Southwest Michigan Dermatology | Healthcare | 75 | $10M | United States | NextGen Healthcare | NextGen Patient Self-Scheduling powered by Luma | Patient Management | 2025 | n/a |
In 2025, Southwest Michigan Dermatology implemented NextGen Patient Self-Scheduling powered by Luma to enable patient self-booking and smart waitlists. The deployment addresses patient access and scheduling within the Patient Management category across multiple clinic locations in the United States, improving patient access and convenience.
NextGen Patient Self-Scheduling powered by Luma was configured to support online appointment booking workflows, smart waitlist management, and electronic intake orchestration, and it is paired with NextGen practice management and patient engagement tools to streamline operations and intake across sites. The implementation centralizes scheduling workflows and standardizes intake procedures for front desk and patient access teams, aligning appointment availability with practice management scheduling rules. Integrations are limited to the NextGen practice management and patient engagement stack as stated, and the rollout focuses on operational consistency across the dermatology group’s multiple locations.
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