List of NextService Field Service Management Customers
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Since 2010, our global team of researchers has been studying NextService Field Service Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NextService Field Service Management for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NextService Field Service Management for Field Service Management include: Headland Machinery Australia, a Australia based Distribution organisation with 65 employees and revenues of $50.0 million, Sprintquip Australia, a Australia based Distribution organisation with 25 employees and revenues of $10.0 million, W Coyle & R Gordon, a Australia based Leisure and Hospitality organisation with 8 employees and revenues of $1.2 million and many others.
Contact us if you need a completed and verified list of companies using NextService Field Service Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NextService Field Service Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Headland Machinery Australia | Distribution | 65 | $50M | Australia | NextService Field Service Software | NextService Field Service Management | Field Service Management | 2013 | n/a |
In 2013, Headland Machinery Australia implemented NextService Field Service Management within their NetSuite environment. Headland developed NextService in-house and won the NetSuite YOUR SUITEY Award in 2013 for the solution, documenting a published case of the implementation and recognition.
The NextService Field Service Management deployment centered on a drag-and-drop schedule board, a technician mobile application, and parts management capabilities. These modules were configured to support scheduling and dispatch workflows, mobile technician job execution and reporting, and parts inventory and fulfillment processes consistent with Field Service Management functional terminology.
NextService was embedded inside Headland’s NetSuite architecture, illustrating a native integration with the ERP platform and a single-platform operational model for field service and back office. The implementation was used across Headland’s field service operations in Australia, reflecting internal product ownership and a rollout that combined development and operational usage, with the stated objective to improve service response and with award recognition documented in the source.
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Sprintquip Australia | Distribution | 25 | $10M | Australia | NextService Field Service Software | NextService Field Service Management | Field Service Management | 2019 | n/a |
In 2019, Sprintquip Australia implemented NextService Field Service Management alongside NetSuite. NextService Field Service Management was deployed as a NetSuite-native Field Service Management platform to handle technician scheduling, parts and van-stock management and to support expansion into Singapore and the UK.
The implementation integrated scheduling, mobile technician workflows and inventory control into NetSuite's ERP data model, enabling unified recording of service orders, parts reservations and van-stock consumption within the core financial and inventory ledgers. Functional modules emphasized technician scheduling and parts and van-stock management, with vendor and partner materials describing NextService module usage as part of the NetSuite integration.
Operational scope covered field service teams and back-office operations in Australia and the new Singapore and UK sites, centralizing service and inventory records to standardize scheduling, parts replenishment and dispatch workflows. The cited case material describes field service and back-office efficiencies from the combined NetSuite and NextService environment.
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W Coyle & R Gordon | Leisure and Hospitality | 8 | $1M | Australia | NextService Field Service Software | NextService Field Service Management | Field Service Management | 2019 | n/a |
In 2019 W Coyle & R Gordon implemented NextService Field Service Management as part of a NetSuite plus NextService deployment to centralise franchise operations and field-service scheduling across Australia and New Zealand. The implementation linked NextService Field Service Management with NetSuite to provide a unified operational and financial view for the Poolwerx franchise network in the Australasia region.
NextService Field Service Management was configured to support core field operations, including appointment and workforce scheduling, dispatch orchestration, and module-level reporting for franchisee activity. The deployment emphasized module usage that surfaces franchisee performance data and operational KPIs, enabling operational teams to standardise scheduling and service workflows across locations.
Governance and rollout focused on centralised reporting and control of franchisee performance, aligning field scheduling processes with franchise operations oversight. The integration with NetSuite consolidated operational and franchise reporting, and the combined NetSuite and NextService configuration delivered improved visibility and tighter control of franchisee performance as described in the source.
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