List of NICE Evidencentral Platform Customers
Ra'anana, 4310602,
Israel
Since 2010, our global team of researchers has been studying NICE Evidencentral Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NICE Evidencentral Platform for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NICE Evidencentral Platform for Case Management include: New York County Defender Services, a United States based Non Profit organisation with 153 employees and revenues of $26.0 million, SAO8, a United States based Government organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using NICE Evidencentral Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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New York County Defender Services | Non Profit | 153 | $26M | United States | Nice Systems | NICE Evidencentral Platform | Case Management | 2025 | n/a |
In 2025, New York County Defender Services implemented the NICE Evidencentral Platform, deploying NiCE Defense as its cloud-based digital evidence management application within the Case Management category. The implementation targets NYCDS operations in New York County, supporting roughly 150 staff and a caseload of approximately 8,500 matters per year across Manhattan criminal and Supreme Courts.
NiCE Defense on the NICE Evidencentral Platform was configured to provide automated case building and AI-assisted evidence processing, including built-in video and audio transcription and translation, optical character recognition, analytics, and chronological timeline assembly for synchronized replay. The deployment also includes tools for annotating and tagging evidence, inserting bookmarks and comments, creating video clips, preparing trial exhibits, and preserving chain of custody as evidence is ingested and organized.
Operational integrations described by NYCDS center on a cloud-based digital exchange with prosecutorial evidence sources, enabling discovery to flow directly into electronic case folders and removing manual downloads from email links. Intake and discovery review workflows are explicitly in scope, with NiCE Defense intended to centralize evidence intake, indexing, and access for attorneys, paralegals, investigators, and trial teams so that work product is created within the same Case Management environment.
Governance and workflow changes emphasize automation of routine discovery tasks to reallocate paralegal capacity to higher-value legal work, and to shorten turnaround for transcription and translation requests. NYCDS cited expected operational benefits including faster evidence review, more efficient exhibit preparation, and improved ability to share evidence with clients and courts while maintaining chain of custody, reflecting a process shift from manual file handling to platform-driven evidence management.
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SAO8 | Government | 50 | $6M | United States | Nice Systems | NICE Evidencentral Platform | Case Management | 2024 | n/a |
In 2024, SAO8, the State Attorney's Office for the Eighth Judicial Circuit, deployed the NICE Evidencentral Platform and implemented NICE Justice as its digital evidence management component for Case Management. The cloud-based deployment targets an annual caseload of approximately 18,000 felony, misdemeanor and juvenile cases and addresses a 2023 intake rate of 26,000 evidence files per month.
Configuration centered on AI-powered automation and automated case building within NICE Justice, leveraging built-in capabilities for object detection, video and audio transcription and translation, optical character recognition, analytics, and automated discovery of evidence and case connections. The implementation also uses media management functions for transcoding, redaction, clip creation, annotation, image organization, timeline sequencing, and single-click digital sharing to produce prosecutorial work product and trial exhibits.
NICE Evidencentral Platform was provisioned as a cloud solution with a secure online intake portal that allows the office's 26 law enforcement partners to upload digital evidence. NICE Justice integrates with shared drives, case management systems, and in-car and body-worn video systems to automatically ingest and deposit material into the correct digital case folders where attorneys and staff can access it immediately.
The deployment standardizes evidence intake workflows and restructures staff processes so assistant state attorneys and support personnel will be able to meet tight discovery deadlines and focus on prosecution-oriented activities. NICE Justice aims to redirect more time, energy and effort into prosecuting cases and to help move cases through the criminal justice system faster, supporting timelier handling for courts, defendants, victims, and constituents.
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Buyer Intent: Companies Evaluating NICE Evidencentral Platform
- Hecht Kugellager, a Germany based Distribution organization with 28 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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