List of Nice NEVA Assist Customers
Ra'anana, 4310602,
Israel
Since 2010, our global team of researchers has been studying Nice NEVA Assist customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Nice NEVA Assist for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Nice NEVA Assist for Robotic Process Automation include: Motability Operations, a United Kingdom based Manufacturing organisation with 1200 employees and revenues of $7.09 billion, National Savings and Investments, a United Kingdom based Government organisation with 400 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Nice NEVA Assist, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Nice NEVA Assist customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Motability Operations | Manufacturing | 1200 | $7.1B | United Kingdom | Nice Systems | Nice NEVA Assist | Robotic Process Automation | 2015 | n/a |
In 2015, Motability Operations deployed Nice NEVA Assist as its Robotic Process Automation platform. The implementation targeted automation of transactional back office workflows across finance and customer operations at the 1,200 employee UK organization. Nice NEVA Assist was configured to support both attended and unattended automation patterns and to centralize repeatable process orchestration.
Implementation was executed alongside Motability Operations' Oracle estate, which included Oracle Fusion Middleware components, Oracle E-Business Suite 12.1.3 and Oracle Database 11g, providing integration points for UI automation and API level data synchronization. Architecturally Nice NEVA Assist was provisioned to run on premise with orchestrators scheduled to interact with middleware services and ERP transaction screens, aligning bot execution with existing application and database tiers. Functional capabilities implemented included workflow orchestration, UI automation, transaction automation and data reconciliation routines consistent with Robotic Process Automation platforms.
Governance and operational ownership were placed within IT platform teams, leveraging existing Oracle Fusion Middleware and E-Business Suite administration practices for scheduling, security and change management. The rollout emphasized cataloging repeatable processes, establishing exception handling and runbook procedures, and integrating bot lifecycle management into existing operational monitoring and database administration processes. Administration and configuration relied on in-house middleware and E-Business Suite expertise to align RPA operations with established enterprise application governance.
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National Savings and Investments | Government | 400 | $60M | United Kingdom | Nice Systems | Nice NEVA Assist | Robotic Process Automation | 2020 | n/a |
In 2020 National Savings and Investments implemented Nice NEVA Assist, a Robotic Process Automation application deployed to support automation efforts within the CIO tower servicing the NS&I retail account. The program positioned Nice NEVA Assist to provide workflow orchestration, unattended and attended bot execution, queue management, exception handling, and document processing automation aligned to Robotic Process Automation functional patterns.
Configuration and delivery centered on process mapping, bot configuration, scheduling and monitoring, and use of orchestration capabilities in Nice NEVA Assist for runbook management and operational visibility. The full application name Nice NEVA Assist is used for orchestration, monitoring and control of automated workflows across impacted business functions such as customer operations and transactional processing.
Operational coordination for the RPA implementation ran alongside parallel IT projects and involved third party suppliers Sopra, Fidus and BT, plus internal teams in the United Kingdom, Poland and India. These concurrent activities included an Axway API gateway upgrade, an antivirus module replacement on the Sopra Thaler banking platform used for identity document uploads, a LAN and WAN refresh and an interim Agresso ERP upgrade, with program reporting and financial tracking conducted via Execview and SAP WebCIP and collaboration tracked in Jira and Confluence.
Governance was structured through centralized workflow definitions and change coordination in the CIO tower, with Nice NEVA Assist operated under orchestration and monitoring controls to enforce exception escalation and operational handoffs between suppliers and internal teams. This narrative documents the National Savings and Investments Nice NEVA Assist Robotic Process Automation implementation within its broader IT modernization program.
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