List of NISC SmartHub Customers
Lake Saint Louis, 63367, MO,
United States
Since 2010, our global team of researchers has been studying NISC SmartHub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NISC SmartHub for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NISC SmartHub for Utilities Customer Care and Billing include: City of Dayton, TN, a United States based Government organisation with 70 employees and revenues of $7.0 million, City of Laurens, SC, a United States based Government organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using NISC SmartHub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NISC SmartHub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Dayton, TN | Government | 70 | $7M | United States | National Information Solutions Cooperative | NISC SmartHub | Utilities Customer Care and Billing | 2020 | n/a |
In 2020, City of Dayton, TN implemented NISC SmartHub in a customer-facing deployment. NISC SmartHub is used as the municipality's Utilities Customer Care and Billing portal and is hosted at daytontn.smarthub.coop with a PayNow payment entry point linked from the city website.
The implementation centers on a web-hosted customer portal providing online bill presentment, account self-service, and payment processing workflows typical of the Utilities Customer Care and Billing category. The visible PayNow endpoint indicates configuration for real-time customer payments and billing presentment, with authentication and account lookup capabilities surfaced to residents through the portal.
Operational scope covers municipal utility billing and customer service functions for City of Dayton, TN, and the SmartHub instance is provisioned as a single-site SaaS presence tied to the city domain. Governance and operational ownership are managed by municipal utility staff, who use NISC SmartHub for customer account management, payment reconciliation, and customer communications.
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City of Laurens, SC | Government | 50 | $5M | United States | National Information Solutions Cooperative | NISC SmartHub | Utilities Customer Care and Billing | 2019 | n/a |
In 2019, City of Laurens, SC implemented NISC SmartHub to provide Utilities Customer Care and Billing via a customer-facing web portal. The deployment is surfaced on the municipal website at https://lcpw.smarthub.coop/Login.html#, where NISC SmartHub functions as the primary self-service channel for utility customers. The implementation targets customer account management, online bill presentment and payment, outage reporting and customer communications.
The NISC SmartHub implementation aligns with typical Utilities Customer Care and Billing capabilities, delivering web-based account authentication, electronic bill delivery, payment workflow orchestration, and service request reporting accessible to residents and to municipal customer service staff. The deployment architecture is a hosted customer portal embedded into the City website, enabling centralized customer interactions while preserving municipal operational control of utility processes. Governance and operational responsibility are maintained by the municipal utility and customer service teams, with the portal functioning as the front-end channel for customer engagement and service requests.
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Buyer Intent: Companies Evaluating NISC SmartHub
- City of Huntsville, a United States based Government organization with 2656 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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