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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of NISC SmartHub Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
City of Dayton, TN Government 70 $7M United States National Information Solutions Cooperative NISC SmartHub Utilities Customer Care and Billing 2020 n/a
In 2020, City of Dayton, TN implemented NISC SmartHub in a customer-facing deployment. NISC SmartHub is used as the municipality's Utilities Customer Care and Billing portal and is hosted at daytontn.smarthub.coop with a PayNow payment entry point linked from the city website. The implementation centers on a web-hosted customer portal providing online bill presentment, account self-service, and payment processing workflows typical of the Utilities Customer Care and Billing category. The visible PayNow endpoint indicates configuration for real-time customer payments and billing presentment, with authentication and account lookup capabilities surfaced to residents through the portal. Operational scope covers municipal utility billing and customer service functions for City of Dayton, TN, and the SmartHub instance is provisioned as a single-site SaaS presence tied to the city domain. Governance and operational ownership are managed by municipal utility staff, who use NISC SmartHub for customer account management, payment reconciliation, and customer communications.
City of Laurens, SC Government 50 $5M United States National Information Solutions Cooperative NISC SmartHub Utilities Customer Care and Billing 2019 n/a
In 2019, City of Laurens, SC implemented NISC SmartHub to provide Utilities Customer Care and Billing via a customer-facing web portal. The deployment is surfaced on the municipal website at https://lcpw.smarthub.coop/Login.html#, where NISC SmartHub functions as the primary self-service channel for utility customers. The implementation targets customer account management, online bill presentment and payment, outage reporting and customer communications. The NISC SmartHub implementation aligns with typical Utilities Customer Care and Billing capabilities, delivering web-based account authentication, electronic bill delivery, payment workflow orchestration, and service request reporting accessible to residents and to municipal customer service staff. The deployment architecture is a hosted customer portal embedded into the City website, enabling centralized customer interactions while preserving municipal operational control of utility processes. Governance and operational responsibility are maintained by the municipal utility and customer service teams, with the portal functioning as the front-end channel for customer engagement and service requests.
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Buyer Intent: Companies Evaluating NISC SmartHub

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating NISC SmartHub. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating NISC SmartHub for Utilities Customer Care and Billing include:

  1. City of Huntsville, a United States based Government organization with 2656 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
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FAQ - APPS RUN THE WORLD NISC SmartHub Coverage

NISC SmartHub is a Utilities Customer Care and Billing solution from National Information Solutions Cooperative.

Companies worldwide use NISC SmartHub, from small firms to large enterprises across 21+ industries.

Organizations such as City of Dayton, TN and City of Laurens, SC are recorded users of NISC SmartHub for Utilities Customer Care and Billing.

Companies using NISC SmartHub are most concentrated in Government, with adoption spanning over 21 industries.

Companies using NISC SmartHub are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of NISC SmartHub across Americas, EMEA, and APAC.

Companies using NISC SmartHub range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of NISC SmartHub include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified NISC SmartHub customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.