List of NovaDine Customers
New York, 10003, NY,
United States
Since 2010, our global team of researchers has been studying NovaDine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased NovaDine for Online Food Ordering System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using NovaDine for Online Food Ordering System include: Braum's Ice Cream & Dairy Store, a United States based Leisure and Hospitality organisation with 8000 employees and revenues of $5.00 billion, Firehouse Subs, a United States based Retail organisation with 6000 employees and revenues of $1.10 billion, Torchy's Tacos, a United States based Leisure and Hospitality organisation with 2500 employees and revenues of $500.0 million, Steak n Shake, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $240.0 million and many others.
Contact us if you need a completed and verified list of companies using NovaDine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The NovaDine customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Braum's Ice Cream & Dairy Store | Leisure and Hospitality | 8000 | $5.0B | United States | Lunchbox | NovaDine | Online Food Ordering System | 2020 | n/a |
In 2020, Braum's Ice Cream & Dairy Store began implementing NovaDine, an Online Food Ordering System to centralize digital ordering across its retail stores and consumer channels. The decision followed vendor engagement at restaurant industry conferences where NovaDine showcased feature-rich online ordering solutions and its patented group ordering capability.
The NovaDine implementation focused on core online ordering modules including menu management, online order capture, group ordering, order routing and fulfillment orchestration. Configuration work addressed menu variant mapping, pricing rules and timed pickup windows, and the system was provisioned to manage web and mobile ordering flows and backend order queues. These modules align with typical Online Food Ordering System capabilities and were implemented to support store-level order processing and customer checkout experiences.
Integration work centered on connecting NovaDine to point of sale systems, enabling order handoff and real-time order status updates between digital channels and in-store operations. The vendor emphasized expanding POS integration support during industry engagement, and the implementation scoped POS interface testing and data mapping for order and menu synchronization. Delivery as a service and fulfillment orchestration were included as functional areas to coordinate third-party or in-house delivery workflows.
Rollout governance used a phased approach with cross-functional coordination among operations, IT and store management to validate POS integrations and refine order handling processes. Training and operational playbooks were developed to align store workflows with NovaDine order routing and group ordering procedures. Change controls focused on incremental deployment to preserve in-store service continuity while activating digital ordering channels.
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Firehouse Subs | Retail | 6000 | $1.1B | United States | Lunchbox | NovaDine | Online Food Ordering System | 2020 | n/a |
In 2020, Firehouse Subs implemented NovaDine, an Online Food Ordering System now part of Lunchbox, to power online and mobile ordering across its U.S. multi unit restaurant operations. The implementation targeted digital ordering and operations, with explicit emphasis on consumer web and mobile channels and catering sales.
Implemented application modules included online ordering, mobile ordering workflows, catering order management, POS integration and third party marketplace aggregation, reflecting NovaDine product capabilities. Configuration work focused on menu management, order routing and channel consolidation to aggregate off premise orders at scale across restaurant locations.
The deployment integrated NovaDine with on premise point of sale systems and delivery channels through standard API based integrations, enabling centralized order aggregation and routing to store level operations. Operational coverage spanned Firehouse Subs restaurants across the United States, supporting front of house, back of house and catering fulfillment processes.
Governance and operational workflows were adjusted to centralize menu and pricing controls and to coordinate restaurant operations with digital ordering teams during rollout. The NovaDine implementation was explicitly used to strengthen off premise revenue and order aggregation for Firehouse Subs.
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Steak n Shake | Leisure and Hospitality | 5000 | $240M | United States | Lunchbox | NovaDine | Online Food Ordering System | 2020 | n/a |
In 2020, Steak n Shake implemented NovaDine as an Online Food Ordering System to power online and mobile ordering across its U.S. locations. The implementation used NovaDine under Lunchbox to enable ordering, delivery and catering capabilities that extend digital channels into restaurant operations.
The NovaDine deployment included core modules aligned to digital ordering and operations, specifically POS integration to synchronize in store order flows, delivery management to handle delivery routing and status, and catering features to manage large order intake and fulfillment. Configuration work emphasized channel orchestration, menu versioning and order routing rules that tie web and mobile orders into operational processes.
Integrations centered on point of sale synchronization and delivery management interfaces to ensure orders from web and mobile are captured into kitchen workflows and operational reporting. The scope covered U.S. restaurant sites and impacted operations teams responsible for off premise order handling, delivery coordination and catering fulfillment.
Governance adjustments established centralized digital order operations, standardized order handling procedures and configuration controls for menus and promotions to maintain consistency across sites. The platform was used to improve off premise operations by consolidating online ordering, delivery and catering capabilities into a single application stack.
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Leisure and Hospitality | 2500 | $500M | United States | Lunchbox | NovaDine | Online Food Ordering System | 2020 | n/a |
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