List of Odoo Live Chat Customers
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Since 2010, our global team of researchers has been studying Odoo Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Odoo Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Odoo Live Chat for Chatbots and Conversational AI include: Edhi Foundation Pakistan, a Pakistan based Non Profit organisation with 2000 employees and revenues of $14.0 million, GUM Hong Kong, a Hong Kong based Insurance organisation with 76 employees and revenues of $12.0 million, Blue Ribbon Consulting, a Thailand based Professional Services organisation with 10 employees and revenues of $1.0 million, Schreiber Coworking & Offices, a Peru based Construction and Real Estate organisation with 13 employees and revenues of $0.5 million and many others.
Contact us if you need a completed and verified list of companies using Odoo Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Odoo Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blue Ribbon Consulting | Professional Services | 10 | $1M | Thailand | Odoo | Odoo Live Chat | Chatbots and Conversational AI | 2024 | Synconics |
In 2024 Blue Ribbon Consulting implemented Odoo Live Chat as part of a broader Odoo deployment in Rwanda led by Synconics. The deployment included Odoo Live Chat within the Chatbots and Conversational AI category, and was positioned to enable real-time lead capture alongside a bilingual website front end.
Implementation covered Website, CRM, Sales, Accounting, Projects and HR related modules, with Odoo Live Chat integrated into the CRM module to capture conversations and create leads directly in the centralized Odoo database. The architecture consolidated customer touchpoints and automated sales to invoice flows, enabling conversational routing, lead record creation, and linkage from chat interactions to invoicing and project records.
Synconics replaced Excel based workflows with configured Odoo processes and workflows, standardizing lead handling, sales pipeline progression and basic HR and project tracking for the ten person professional services firm. Live Chat usage is cited as driving improved lead generation and customer engagement and the rollout emphasized bilingual website support and end to end CRM to accounting process continuity.
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Edhi Foundation Pakistan | Non Profit | 2000 | $14M | Pakistan | Odoo | Odoo Live Chat | Chatbots and Conversational AI | 2025 | AALOGICS |
In 2025, Edhi Foundation Pakistan implemented Odoo Live Chat as part of a rebuilt Odoo website delivered by AALOGICS. The deployment targeted donor and volunteer communications and support during high-traffic donation events in Pakistan and is categorized as Chatbots and Conversational AI.
AALOGICS implemented a Live Chat and support system using Odoo Live Chat, embedding a real time chat widget and support case handling into the site. The implementation included conversational workflows and support queueing to route inquiries, and configuration aligned with online donation touchpoints. The application was configured to log interactions and escalate support requests into the site support workflow.
Integrations included end to end donation and payment flow linkage between the Odoo site and the Live Chat channel, enabling agents to reference donation records during conversations. Operational coverage focused on donor response and volunteer coordination across Pakistan, with the Live Chat used to manage spikes in traffic during fundraising events. Business functions impacted included donor support, volunteer engagement, and online donation handling.
AALOGICS led the site rebuild and Live Chat rollout, aligning the chat implementation with peak event handling processes to improve responsiveness. The case study and site documentation explicitly report that Odoo Live Chat improved responsiveness and digital donation handling.
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GUM Hong Kong | Insurance | 76 | $12M | Hong Kong | Odoo | Odoo Live Chat | Chatbots and Conversational AI | 2024 | Havi Technology Australia |
In 2024, GUM Hong Kong implemented Odoo Live Chat on Odoo.sh, part of the Chatbots and Conversational AI category, as part of a broader Odoo.sh deployment led by Havi Technology Australia. The deployment included CRM, Website, Live Chat, Helpdesk, HR, Payroll and Project modules, positioning Odoo Live Chat within an integrated service layer for client engagement and internal operations.
The Odoo Live Chat implementation was configured as an embedded website chat widget with routing into CRM and Helpdesk workflows, enabling chat-driven lead capture and automatic ticket creation. Configuration linked chat transcripts to CRM records and service tickets, and standard conversational routing and queuing logic was applied to direct inquiries to client-facing teams.
The solution was provisioned on Odoo.sh to centralize application data across CRM, Website, Helpdesk, HR, Payroll and Project modules for GUM Hong Kong, providing a single platform for client engagement, case management and internal HR processes. Operational coverage explicitly encompassed client service workflows, HR appraisal and payroll administration, and project delivery within the Hong Kong organization.
Governance and workflow changes included centralized ticketing and CRM ownership aligned with chat interactions, and HR process configuration to support appraisal workflows on the same platform. The partner case study by Havi Technology Australia reports outcomes including approximately 50% reduction in time spent on appraisals and improved client communication and CRM workflows following the Odoo Live Chat and broader Odoo.sh deployment.
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Construction and Real Estate | 13 | $1M | Peru | Odoo | Odoo Live Chat | Chatbots and Conversational AI | 2025 | n/a |
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Buyer Intent: Companies Evaluating Odoo Live Chat
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