List of Omnitracs Sylectus TMS Customers
Westlake, 76262, TX,
United States
Since 2010, our global team of researchers has been studying Omnitracs Sylectus TMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Omnitracs Sylectus TMS for Transportation Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Omnitracs Sylectus TMS for Transportation Management include: Whirlpool Corporation, a United States based Manufacturing organisation with 44000 employees and revenues of $16.60 billion, PiVAL, a Canada based Transportation organisation with 250 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Omnitracs Sylectus TMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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PiVAL | Transportation | 250 | $30M | Canada | Solera | Omnitracs Sylectus TMS | Transportation Management | 2021 | n/a |
In 2021 PiVAL implemented Omnitracs Sylectus TMS to support its Transportation Management operations across Canada and the US. The deployment positioned Omnitracs Sylectus TMS as the operational TMS platform used by logistics coordinators for day to day routing, monitoring and freight management activities.
The implementation emphasized core Transportation Management capabilities including route planning and execution, load tendering and dispatch, driver management, order preparation and brokering, and support for intermodal and over the road movements. Configuration work included operational workflows for quotation development and negotiation, transportation costing inputs, and TMS administration tasks tied to WMS support and EDI operational flows.
Omnitracs Sylectus TMS was deployed into an ecosystem that included Full Circle, multiple GTMS instances, Microsoft Office productivity tools and HubSpot for sales lead generation, with explicit operational integration points for EDI and SAP TMS administration. The TMS served as the central orchestration layer for customer, partner company and driver management while coexisting with WMS administration and sales systems.
Governance and rollout were structured around logistics operations and customer service functions, with logistics coordinators on site in Ontario supporting RFP creation, logistics project development and coordination with top management. Operational ownership encompassed distribution network management for retail and wholesale clients, export and import shipment handling, and ongoing TMS administration and process oversight.
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Whirlpool Corporation | Manufacturing | 44000 | $16.6B | United States | Solera | Omnitracs Sylectus TMS | Transportation Management | 2020 | n/a |
In 2020 Whirlpool Corporation implemented Omnitracs Sylectus TMS to support Transportation Management for order fulfillment, carrier orchestration, and shipment visibility. The deployment targeted order management and virtual call center operations, including order management specialists working in McAllen, TX, to align transportation orchestration with front-line order processing and customer service workflows.
The Omnitracs Sylectus TMS implementation focused on core Transportation Management capabilities such as carrier tendering and dispatch orchestration, route and load planning, shipment visibility and tracking, and exception management workflows. Configuration emphasized multi-screen agent workflows and rapid issue resolution, enabling agents to manage tenders, view shipment status, and execute exceptions within a consolidated TMS interface.
Operationally the TMS was used alongside SAP-eCRM and contact center platforms including Aspect and Genesys, with virtual collaboration via Zoom and Google Suite supporting rollout and day to day operations. This placement indicates the TMS functioned as the transportation orchestration layer interfacing with order management and contact center tooling to support carrier communications and agent-driven resolution processes.
Governance centered on standardizing carrier tender and exception handling procedures to support call center agents and order management teams, with documented workflows and playbooks for troubleshooting and multi-application tasking. The implementation emphasized operational consistency across order management and customer service functions while embedding Omnitracs Sylectus TMS as the primary Transportation Management system for carrier operations.
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Buyer Intent: Companies Evaluating Omnitracs Sylectus TMS
- DENSO, a Japan based Automotive organization with 158056 Employees
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