List of Onfinity Field Service Management Customers
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Since 2010, our global team of researchers has been studying Onfinity Field Service Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Onfinity Field Service Management for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Onfinity Field Service Management for Field Service Management include: National Investments Company Kuwait, a Kuwait based Banking and Financial Services organisation with 197 employees and revenues of $99.0 million, Terraoil Swiss, a Switzerland based Oil, Gas and Chemicals organisation with 50 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Onfinity Field Service Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Onfinity Field Service Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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National Investments Company Kuwait | Banking and Financial Services | 197 | $99M | Kuwait | Onfinity | Onfinity Field Service Management | Field Service Management | 2025 | Ascot Enterprise Solutions |
In 2025 National Investments Company Kuwait implemented Onfinity Field Service Management as part of an AI-powered enterprise ERP program covering finance, analytics and core operations. The Onfinity Field Service Management deployment sits in the Field Service Management category and was announced with Ascot Enterprise Solutions named as the implementation partner for the Kuwait-based program.
The implementation configured standard Field Service Management capabilities, emphasizing work order management, scheduling and dispatch, mobile workforce enablement, parts and inventory tracking, and field analytics to support operational workflows. Onfinity Field Service Management was integrated into the broader ERP design to align field operations data with finance and analytics modules, enabling unified operational and financial records and AI-driven decision support across service activities.
Integration work led by Ascot Enterprise Solutions focused on connecting field service processes to the enterprise finance and analytics layers described in the announcement, preserving transactional fidelity between on-site activity, inventory movements, and corporate reporting. Operational coverage centers on NICs Kuwait operations and spans core operations, finance, analytics, and field technician teams, creating a single source of truth for resource allocation and service performance.
Governance for the rollout was structured around a partner-led implementation model with phased deployments and configuration governance to manage work order lifecycle, SLA compliance, and data stewardship across departments. The stated objective of the Onfinity Field Service Management implementation is to improve resource management and decision-making through integrated field operations, finance, and analytics capabilities.
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Terraoil Swiss | Oil, Gas and Chemicals | 50 | $4M | Switzerland | Onfinity | Onfinity Field Service Management | Field Service Management | 2022 | n/a |
In 2022 Terraoil Swiss implemented Onfinity Field Service Management as part of an adoption of Onfinity's VIENNA Advantage enterprise cloud suite to support upstream oil and gas operations in Switzerland and Europe. The deployment focused on Field Service Management capabilities to bring enterprise work order control and field operations visibility into the company's financial and operational processes.
Configuration emphasized core field service modules including work order management, scheduling and dispatch, mobile workforce enablement, asset tracking and preventive maintenance, aligned with the customer's upstream operational workflows. Onfinity Field Service Management was configured to interface with Onfinity VIENNA Advantage financial management modules to centralize reporting, support multi GAAP accounting and automate transaction flows between field operations and the general ledger.
Operational scope covered field operations, maintenance and finance functions across Terraoil Swiss's upstream sites, with role based access controls and automated workflow approvals to align field reporting to accounting cycles. The implementation emphasized configuration over customization, using built in business process orchestration within Onfinity VIENNA Advantage to reduce manual reconciliations between field records and financial ledgers.
Vendor communications cited improved financial control, enhanced reporting and increased operational automation as realized outcomes, specifically noting better alignment between field activities and enterprise accounting and reporting processes. Onfinity Field Service Management provided a unified operational layer tied to Onfinity VIENNA Advantage financial modules, enabling end to end visibility for field service, asset stewardship and financial governance.
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