List of Onosys Ordering Customers
Independence, 44131, OH,
United States
Since 2010, our global team of researchers has been studying Onosys Ordering customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Onosys Ordering for Online Food Ordering System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Onosys Ordering for Online Food Ordering System include: Penn Station, Inc., a United States based Leisure and Hospitality organisation with 2000 employees and revenues of $550.0 million, Giordanos Enterprises, a United States based Leisure and Hospitality organisation with 800 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Onosys Ordering, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Onosys Ordering customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Giordanos Enterprises | Leisure and Hospitality | 800 | $200M | United States | Onosys | Onosys Ordering | Online Food Ordering System | 2020 | n/a |
In 2020, Giordanos Enterprises deployed Onosys Ordering as its Online Food Ordering System to centralize digital ordering and support guest experience and incremental sales across its United States operations. The Onosys Ordering implementation was positioned to serve online ordering, consumer checkout flows, and promotional ordering campaigns while interfacing with core restaurant operations and customer engagement channels.
Configuration focused on standard Online Food Ordering System capabilities, including menu and pricing management, online order capture and routing, payment processing support, and an administrative console for menu updates and order monitoring. The implementation included workflow configuration for order fulfillment and pickup timing, support for promotional and merchandising rules, and reporting instrumentation aligned to operations and marketing needs.
Deployment and operational ownership were coordinated with Onosys executive, development and client success teams, who implemented integrations to align the Onosys Ordering platform with Giordanos Enterprises back office and operational systems. Governance emphasized joint configuration control and iterative integration workstreams, with Onosys teams described as agile and flexible in implementing integrations to move the business forward. The project objective explicitly included delivering a better guest experience and driving incremental sales.
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Penn Station, Inc. | Leisure and Hospitality | 2000 | $550M | United States | Onosys | Onosys Ordering | Online Food Ordering System | 2019 | n/a |
In 2019, Penn Station, Inc. implemented Onosys Ordering as its Online Food Ordering System across more than 300 stores in 15 states to introduce and scale customer-facing digital ordering. Onosys Ordering was chosen to support Penn Station’s goal of opening and capturing online market share while preserving the branded menu and customer experience.
The implementation delivered a custom online ordering platform with a user friendly interface that reflected Penn Station’s menu and brand. Onosys Ordering provided configuration for menu management, order orchestration, and customer checkout workflows, and the vendor provided dedicated, high touch implementation and post go live support to address complex ordering issues discovered after release.
Onosys Ordering integrated with Penn Station’s custom point of sale system and extended the customer journey to pay in store, call center order handling, delivery workflows, loyalty, and gift card capabilities. Operational coverage included store operations, call center operations, and delivery coordination across all 300 plus locations, enabling centralized online order intake with local fulfillment at each site.
Governance and rollout relied on vendor led, custom implementation services and a high touch support model to stabilize the platform post launch. Stated benefits included faster access to a new segment of online customers, a more convenient option for existing customers, a scalable platform to meet individual store needs, and optimization of online ordering to increase sales and customer engagement.
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