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List of OnSolve Critical Event Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
City of King, NC Government 87 $7M United States OnSolve OnSolve Critical Event Management Critical Event Management 2019 n/a
In 2019, City of King, NC deployed OnSolve Critical Event Management. The deployment placed a public facing alerting capability on the municipal website to publish time sensitive notifications to residents and stakeholders. This implementation aligns with a government use case for Critical Event Management focused on municipal emergency communications and resident notification. OnSolve Critical Event Management was configured to support core Critical Event Management capabilities typical for the category, including mass notification, multi channel delivery, message templates, recipient segmentation, and geotargeting. City administrators created and managed notification templates and subscriber lists within the OnSolve Critical Event Management console, and provisioned delivery channels for website display, SMS, voice, and email to ensure broad reach. The configuration emphasized repeatable incident workflows and template driven messaging to accelerate time to publish. Operational governance concentrated on emergency management and municipal communications teams, with administrative access granted to public safety, public works, and communications staff. The rollout embedded OnSolve Critical Event Management controls into the city website publishing workflow and established approval and escalation procedures for city notifications. Training and governance adjustments focused on role based access, message approval steps, and maintaining centralized oversight for incident communications.
Clay County, MS Government 60 $6M United States OnSolve OnSolve Critical Event Management Critical Event Management 2019 n/a
In 2019, Clay County, MS implemented OnSolve Critical Event Management. The county used OnSolve Critical Event Management embedded on its public website to enable public-facing emergency notifications and critical event messaging for residents and stakeholders. The deployment reflects a cloud-hosted SaaS delivery model common for Critical Event Management platforms, with web-based alert publication and subscription management. Functional modules in use include mass notification, multi-channel alerting, subscriber list management, and incident communication workflows consistent with Critical Event Management solutions. Operational scope centered on county public safety and administrative functions, with the system configured for web-based alert dissemination and internal authoring by emergency management staff. Governance and rollout emphasized notification templates, approval workflows, and subscriber opt-in processes to control public alerts published through the county website.
Export–Import Bank of the United States (EXIM) Government 324 $55M United States OnSolve OnSolve Critical Event Management Critical Event Management 2015 n/a
In 2015 the Export–Import Bank of the United States implemented OnSolve Critical Event Management as the technical foundation for its EXIM Emergency Notification System, and the deployment is categorized under Critical Event Management. The system implementation supports rapid organization wide alerting and is documented as the EXIM Emergency Notification System EENS in the agency privacy assessment. OnSolve Critical Event Management was provisioned as a cloud based Software as a Service platform hosted within the Amazon Web Services US East and US West cloud environment and operated against the FedRAMP Moderate baseline for security. Configuration emphasized multi channel message composition and distribution capabilities, including SMS, email, and voice alert delivery to connected devices, and included roster driven recipient lists and templated alert workflows consistent with Critical Event Management operational patterns. Operational scope covers EXIM employees and contract staff, with the system owner responsible for ongoing maintenance of system records and privacy documentation. The implementation architecture is SaaS oriented, leveraging the OnSolve application for alert orchestration and AWS for infrastructure, and it is positioned to support agency continuity and incident communication without named integrations to other enterprise systems in the public documentation. Governance was formalized through completion of a Privacy Impact Assessment in compliance with Section 208 of the E Government Act of 2002 and OMB Memorandum 03 22, with the system owner certifying the assessment for any system that collects or processes PII. The public record explicitly states the deployment enhances employee safety, ensures business continuity, and supports rapid disaster recovery during critical events.
Harris County, GA Government 631 $41M United States OnSolve OnSolve Critical Event Management Critical Event Management 2019 n/a
In 2019, Harris County, GA implemented OnSolve Critical Event Management. The deployment focused on public alerting through the county website, positioning OnSolve Critical Event Management as the county's Critical Event Management solution for citizen notifications and internal incident coordination. Configuration used standard Critical Event Management capabilities including mass notification templates, subscriber management and opt-in lists, multi-channel distribution such as web publishing and SMS, geotargeted alerting and scheduled and ad hoc incident broadcasts. OnSolve Critical Event Management was configured with template-driven messaging, role-based activation workflows, administrator scheduling and test routines to support emergency management and county communications teams. The implementation integrates directly with the public-facing county website to publish alerts and manage resident subscriptions, enabling a public-facing alert dissemination layer and opt-in workflows. Operational ownership and governance were placed with county emergency management and communications functions, who manage incident activation workflows, subscription governance and routine testing across county departments.
Jefferson County, MS Government 50 $5M United States OnSolve OnSolve Critical Event Management Critical Event Management 2019 n/a
In 2019 Jefferson County, MS implemented OnSolve Critical Event Management to deliver public alerts through its official website. OnSolve Critical Event Management serves as the county's Critical Event Management solution supporting public safety and emergency notification functions for county administration and emergency management staff. The deployment is surfaced on the county website via an embedded alert interface for publishing incident notifications and community advisories. The implementation concentrates on standard Critical Event Management workflows including alert publishing, subscriber list management, message composition and multi channel notification capabilities, enabling authorized personnel to create, approve and broadcast messages to residents. Operational scope is county level, focused on emergency management and public information officers, with governance structured around role based access and publish approval processes to control external communications. Use of OnSolve Critical Event Management is visible on the Jefferson County public alert portal and is the primary web based channel for the county's emergency notifications.
Government 250 $30M United States OnSolve OnSolve Critical Event Management Critical Event Management 2019 n/a
Professional Services 5000 $600M United States OnSolve OnSolve Critical Event Management Critical Event Management 2017 n/a
Government 100 $10M United States OnSolve OnSolve Critical Event Management Critical Event Management 2019 n/a
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FAQ - APPS RUN THE WORLD OnSolve Critical Event Management Coverage

OnSolve Critical Event Management is a Critical Event Management solution from OnSolve.

Companies worldwide use OnSolve Critical Event Management, from small firms to large enterprises across 21+ industries.

Organizations such as Publicis, Export–Import Bank of the United States (EXIM), Harris County, GA, Leake County, MS and Webster County, MS are recorded users of OnSolve Critical Event Management for Critical Event Management.

Companies using OnSolve Critical Event Management are most concentrated in Professional Services and Government, with adoption spanning over 21 industries.

Companies using OnSolve Critical Event Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of OnSolve Critical Event Management across Americas, EMEA, and APAC.

Companies using OnSolve Critical Event Management range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 37.5%, large organizations with 1,001-10,000 employees - 12.5%, and global enterprises with 10,000+ employees - 0%.

Customers of OnSolve Critical Event Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified OnSolve Critical Event Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Critical Event Management.