List of Ooma Hosted PBX Customers
Sunnyvale, 94085, CA,
United States
Since 2010, our global team of researchers has been studying Ooma Hosted PBX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ooma Hosted PBX for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ooma Hosted PBX for PBX, VoiP and Phone Systems include: MaidPro, a United States based Professional Services organisation with 1200 employees and revenues of $300.0 million, Optometric Management Group, a United States based Healthcare organisation with 120 employees and revenues of $8.0 million, Perceptivepro, a United States based Professional Services organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Ooma Hosted PBX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ooma Hosted PBX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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MaidPro | Professional Services | 1200 | $300M | United States | Ooma | Ooma Hosted PBX | PBX, VoiP and Phone Systems | 2019 | n/a |
In 2019, MaidPro implemented Ooma Hosted PBX to standardize customer-facing communications across its franchise footprint. Ooma customer materials highlight a MaidPro franchise in Lancaster using Ooma Office as part of that deployment to present a more professional front and to simplify franchise call handling across locations, reflecting a retail and services use case in the United States.
The deployment of Ooma Hosted PBX sits within the PBX, VoiP and Phone Systems category and the implementation narrative emphasizes cloud PBX capabilities, with virtual receptionist and multi-location management inferred from Ooma's customer video content. Configuration and operational scope center on centralized call routing and auto attendant workflows, multi-site number management and unified voicemail to support front-desk and customer service functions across franchise locations, with administrative controls and call handling governance applied at the franchise level.
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Optometric Management Group | Healthcare | 120 | $8M | United States | Ooma | Ooma Hosted PBX | PBX, VoiP and Phone Systems | 2021 | n/a |
In 2021, Optometric Management Group implemented Ooma Hosted PBX to centralize patient calls and standardize multi-location phone handling for its Ohio based eyecare clinics, leveraging a cloud hosted telephony model within the PBX, VoiP and Phone Systems category. The implementation targeted patient communications as the primary business function and explicitly addressed multi-site call consistency across the United States footprint of the practice.
The deployment configured Ooma Hosted PBX capabilities including a virtual receptionist and multi-site management to unify call routing, auto attendant flows, and centralized extension administration. Configuration work focused on vendor portal based provisioning and policy driven call flows that support appointment scheduling, patient intake triage, and inter-site transfers typical of healthcare front desk operations.
Operational coverage included front desk staff and practice administrators across multiple clinic locations in Ohio, with governance established around standardized call handling procedures and centralized phone provisioning to ensure consistent patient experience. Rollout activities concentrated on aligning reception workflows and administering common dial plans and user provisioning from a centralized administration layer.
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Perceptivepro | Professional Services | 30 | $3M | United States | Ooma | Ooma Hosted PBX | PBX, VoiP and Phone Systems | 2019 | n/a |
In 2019, Perceptivepro implemented Ooma Hosted PBX to introduce hosted telephony capabilities under the PBX, VoiP and Phone Systems category, targeting sales and CRM processes across the United States. The deployment leveraged Ooma Office Pro business phone features to provide enterprise hosted PBX functionality for the firm’s sales organization and customer engagement workflows.
Configuration focused on enabling call recording as a primary capability to capture sales conversations for coaching and quality assurance. Call recording was instrumented into sales and CRM related workflows so recorded calls could be reviewed for coaching and quality assurance use cases.
Rollout was concentrated on sales teams in the United States, and operational governance centered on recorded call usage for sales coaching and quality assurance. Ooma reported a 28% increase in sales closing rate attributed to use of recorded calls in coaching and QA.
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Buyer Intent: Companies Evaluating Ooma Hosted PBX
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