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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Opayo Payment (ex SagePay) Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Acorn Insurance Insurance 1126 $109M United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2021 n/a
In 2021, Acorn Insurance implemented Opayo Payment (ex SagePay) as its Payment Processing solution. The deployment supported Acorn Insurance Financial Services Ltd operations in Liverpool and was used by finance staff to collect insurance premium payments and manage customer enquiries related to payments. Opayo Payment (ex SagePay) was the central tool for processing customer card transactions and for investigating reported overpayments. Operational workflows combined extensive Excel-based premium finance calculations and the company finance systems with Opayo Payment for payment collection, refund recommendation, and policy cancellation decisions when payments were missed. Functional capabilities exercised included payment capture, refund handling, and payment investigation workflows, with Finance Assistants reconciling calculated amounts before initiating collections through Opayo Payment (ex SagePay). Governance and process discipline emphasized monthly time allocated for professional development and close reconciliation controls to ensure correct payment amounts and to support recommendations for refunds or policy cancellations.
AXA UK Insurance 10000 $6.2B United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2019 n/a
In 2019, AXA UK implemented Opayo Payment (ex SagePay) for Payment Processing to support finance collections and underwriting payment workflows. The deployment was positioned within the finance function to handle overdue payments, payment queries, payment arrangements and debt collection, and it was used by agents managing inbound and outbound contact activity. Opayo Payment (ex SagePay) was operated alongside Salesforce, SAGE, Microsoft Office tools and, in personal lines workflows, alongside I90, ABR and Guidewire, with staff also coordinating third party software houses and brokers. Functional emphasis included agent-facing payment capture, arrangement management and payment query workflows, with governance exercised through finance team quality control and average handling time targets, which operational staff met as part of regular reporting and process oversight.
Cabot Financial Banking and Financial Services 1200 $350M United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2019 n/a
In 2019, Cabot Financial implemented Opayo Payment (ex SagePay) to centralize Payment Processing for its financial operations and accounts receivable functions. The deployment targeted card payment acceptance, direct debit capture and batch payment file ingestion to support high volume customer collections and routine reconciliation tasks. The Opayo Payment (ex SagePay) configuration emphasized gateway setup for authorization and settlement, payment file processing and transaction-level exception handling. Functional capabilities implemented included payment authorization flows, settlement reporting, payment exception workflows and transaction-level data for reconciliation and investigation of unidentified receipts. Integrations were established with DM9 for payment file posting and with Sun Accounts for creating and posting ledger journals and reconciling control accounts, while bank statement feeds were consumed to match collections to customer customer collection accounts. The payment acquiring and settlement layer used Elavon Financial Services as the vendor for card network services in the United Kingdom. Operational coverage focused on the financial operations team and accounts staff who process card payments, direct debits and payment files, create invoices, post ledger journals and maintain aged debtor listings. Governance and process controls embedded into the rollout included SLA-driven investigation and resolution workflows, daily reconciliation procedures and deadlines aligned to Financial Conduct Authority requirements and audit controls.
HiB Limited Retail 150 $49M United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2021 n/a
In 2021 HiB Limited deployed Opayo Payment (ex SagePay) as its Payment Processing solution to support accounts receivable and credit control workflows during a temporary Credit Controller engagement in London from April 2021 to June 2021. The engagement documented routine use of the payment application to support day to day collection activity while maintaining customer satisfaction and handling client queries. Opayo Payment (ex SagePay) was used for allocating cheques and BACS receipts, reconciling customer accounts, and supporting weekly invoicing and credit note activities recorded in SAP. The configuration emphasized payment posting, reconciliation workflows, and reporting outputs that were consumed alongside SAP generated invoices, with the Payment Processing platform used for transactional payment records. Operational coverage included the finance, accounts receivable, and credit control teams in the United Kingdom, with processes for sending statements, reminder letters, and copy invoices orchestrated across SAP and Opayo. Governance and process design reflected weekly invoice and credit note cycles, manual allocation and reconciliation workflows, and ad hoc report generation and data analysis to resolve customer queries and maintain account accuracy.
Hozelock Manufacturing 400 $151M United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2020 n/a
In 2020, Hozelock implemented Opayo Payment (ex SagePay) for Payment Processing. The deployment targeted Customer Service payment workflows during the companys 2020 summer season, with the Customer Service team using the system to support guarantee claims, fault reporting, and telephone and email order queries while operating from the UK site. Opayo Payment (ex SagePay) provided by Elavon Financial Services was configured to handle card capture and authorizations, refund processing, and transaction logging in support of Customer Service case resolution. The implementation was used alongside desktop tools including Outlook, Excel, and SNAP, and operated within ticketed customer interactions to link payment events to case records. Operationally the rollout aligned with the team that handled peak season enquiries, with Zendesk introduced midway through the season to consolidate correspondence into a single ticket based system. Governance centered on tying payment events to ticket lifecycles, enabling advisors to reference Opayo Payment transactions directly within customer service workflows, and standardizing the process for guarantee claims and refunds.
Distribution 82 $11M United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2016 n/a
Life Sciences 1582 $679M United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2017 n/a
Leisure and Hospitality 1070 $69M United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2016 n/a
Professional Services 328 $43M United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2016 n/a
Manufacturing 226 $71M United Kingdom Elavon Opayo Payment (ex SagePay) Payment Processing 2018 n/a
Showing 1 to 10 of 11 entries

Buyer Intent: Companies Evaluating Opayo Payment (ex SagePay)

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Opayo Payment (ex SagePay). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Opayo Payment (ex SagePay) for Payment Processing include:

  1. Moor Group UK, a United Kingdom based Construction and Real Estate organization with 10 Employees
  2. Modern World Business Solutions United Kingdom, a United Kingdom based Banking and Financial Services company with 60 Employees
  3. Dls Medical United Kingdom, a United Kingdom based Manufacturing organization with 60 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
Moor Group UK Construction and Real Estate 10 $1M United Kingdom 2026-02-06
Modern World Business Solutions United Kingdom Banking and Financial Services 60 $6M United Kingdom 2025-11-27
Dls Medical United Kingdom Manufacturing 60 $8M United Kingdom 2025-11-26
Communications 100 $10M India 2025-11-21
Retail 14 $10M United Kingdom 2025-11-06
Education 20625 $9.0B United Kingdom 2025-08-05
Professional Services 25 $2M United Kingdom 2025-04-29
Banking and Financial Services 10 $1M United Kingdom 2025-01-06
FAQ - APPS RUN THE WORLD Opayo Payment (ex SagePay) Coverage

Opayo Payment (ex SagePay) is a Payment Processing solution from Elavon.

Companies worldwide use Opayo Payment (ex SagePay), from small firms to large enterprises across 21+ industries.

Organizations such as AXA UK, Randox, Cabot Financial, Hozelock and Acorn Insurance are recorded users of Opayo Payment (ex SagePay) for Payment Processing.

Companies using Opayo Payment (ex SagePay) are most concentrated in Insurance, Life Sciences and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Opayo Payment (ex SagePay) are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Opayo Payment (ex SagePay) across Americas, EMEA, and APAC.

Companies using Opayo Payment (ex SagePay) range from small businesses with 0-100 employees - 9.09%, to mid-sized firms with 101-1,000 employees - 45.45%, large organizations with 1,001-10,000 employees - 45.45%, and global enterprises with 10,000+ employees - 0%.

Customers of Opayo Payment (ex SagePay) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Opayo Payment (ex SagePay) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.