List of Open Loyalty Platform Customers
Since 2010, our global team of researchers has been studying Open Loyalty Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Open Loyalty Platform for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Open Loyalty Platform for Customer Loyalty include: The Aldo Group Inc, a Canada based Retail organisation with 8000 employees and revenues of $5.00 billion, Asia Commercial Bank, a Vietnam based Banking and Financial Services organisation with 13637 employees and revenues of $1.26 billion, Limango Germany, a Germany based Retail organisation with 300 employees and revenues of $446.0 million and many others.
Contact us if you need a completed and verified list of companies using Open Loyalty Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Open Loyalty Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Asia Commercial Bank | Banking and Financial Services | 13637 | $1.3B | Vietnam | Open Loyalty | Open Loyalty Platform | Customer Loyalty | 2023 | Itc Group |
In 2023, Asia Commercial Bank implemented the Open Loyalty Platform from Open Loyalty. The deployment established an omnichannel Customer Loyalty application for CRM and customer engagement, integrated and customized by Itc Group to serve ACB customers in Vietnam.
The Open Loyalty Platform was configured to provide core loyalty capabilities typical of Customer Loyalty systems, including a real-time rewards engine, customer profile and points ledger, tier and entitlement management, and campaign orchestration for promotions and personalized offers. Configuration work by Itc Group focused on scale and low-latency reward issuance to support high-volume retail interactions across digital channels.
Architecturally the solution was delivered as an omnichannel stack with native iOS and Android client channels plus web access, linking front-end engagement surfaces to the Open Loyalty Platform back end and partner redemption flows. The implementation explicitly incorporated partner integrations for cross-brand redemptions and third-party reward partners, and the project was reported to support approximately 60,000 transactions and 800,000 customers daily.
Governance and rollout were executed with ITC Group driving integration and customization, and ACB operating centralized campaign management and real-time monitoring to control accruals and redemptions. Operational scope emphasized customer-facing retail and digital banking channels in Vietnam, with process changes centered on real-time reward orchestration and partner settlement workflows.
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Limango Germany | Retail | 300 | $446M | Germany | Open Loyalty | Open Loyalty Platform | Customer Loyalty | 2023 | n/a |
In 2023 Limango Germany implemented the Open Loyalty Platform to power its family Star gamified loyalty program across the DACH region. The Open Loyalty Platform is used as a Customer Loyalty solution and was deployed via API based integration into limango's ecommerce stack to centralize loyalty logic and customer entitlements.
Functional modules implemented include challenges, points, tiers, referrals and wallets, enabling challenge participation flows, tier progression logic and wallet balance and redemption workflows within the ecommerce experience. The implementation is API based with the Open Loyalty Platform providing loyalty services to limango's front end and backend commerce components, and event orchestration aligned to Customer Loyalty entitlement and reward issuance patterns.
Rollout covered customers across the DACH region and affected ecommerce, marketing and customer experience teams who manage campaign configuration, referral tracking and wallet operations. Reported outcomes between 2023 and 2024 include a 3x increase in purchase frequency among challenge participants and a 41% lift in average order value for targeted customers.
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The Aldo Group Inc | Retail | 8000 | $5.0B | Canada | Open Loyalty | Open Loyalty Platform | Customer Loyalty | 2022 | n/a |
In 2022, The Aldo Group Inc deployed the Open Loyalty Platform to power ALDO Crew, a multitenant omnichannel loyalty and CRM program. The Customer Loyalty implementation targeted the US, UK and Canada and was positioned to improve retention, shopping frequency and omnichannel data capture.
The vendor case highlights a three month implementation, and the Open Loyalty Platform was configured to support core loyalty capabilities. The case description indicates modules such as points, tiers, wallets and challenges were used to manage member lifecycle and rewards, while CRM data capture and campaign orchestration were configured to unify customer profiles across channels.
Integrations connected the platform to ecommerce, mobile app and in store touchpoints to enable event capture, redemptions and synchronized member experiences across retail and digital operations. The multitenant architecture supported regional rollout controls and centralized membership governance, with operational scope spanning store teams, ecommerce and CRM operations across the US, UK and Canada.
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Buyer Intent: Companies Evaluating Open Loyalty Platform
- Knoxville Utilities Board, a United States based Utilities organization with 500 Employees
- Green Tomato, a Hong Kong based Professional Services company with 400 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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