List of OpenText Carbonite Safe Customers
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Since 2010, our global team of researchers has been studying OpenText Carbonite Safe customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText Carbonite Safe for Backup as a Service (BaaS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText Carbonite Safe for Backup as a Service (BaaS) include: Case Western Reserve University, a United States based Education organisation with 4147 employees and revenues of $1.30 billion, Diamond Foods, a United States based Consumer Packaged Goods organisation with 750 employees and revenues of $250.0 million, Town of Edgartown, a United States based Government organisation with 260 employees and revenues of $50.0 million, Waunakee Remodeling, a United States based Construction and Real Estate organisation with 80 employees and revenues of $40.0 million, American Hockey League, a United States based Leisure and Hospitality organisation with 45 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText Carbonite Safe, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenText Carbonite Safe customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Hockey League | Leisure and Hospitality | 45 | $15M | United States | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2019 | n/a |
In 2019, the American Hockey League implemented OpenText Carbonite Safe as a Backup as a Service (BaaS) solution to protect endpoint data on its Windows and Mac laptops across the organization. The deployment targeted the league’s Massachusetts headquarters operations where 15 employees back up laptop data, establishing a centralized endpoint protection posture to secure licensing records, contracts, contact lists and game and sponsorship data that are difficult to recreate.
The implementation configured OpenText Carbonite Safe within a Carbonite data protection framework and later transitioned to Carbonite Endpoint capabilities to extend endpoint protection. Key functional capabilities explicitly used include encrypted backups, global deduplication for storage efficiency, remote wipe and device tracking, and an absence of a storage cap, aligning with typical Backup as a Service (BaaS) workflows for endpoint continuity and data retention.
Operational integration was executed by the AHL IT team working with Carbonite customer support, with daily endpoint backup of laptops and processes for support-assisted recovery. The AHL protected approximately 2 TB of data and performed recoveries from five failed laptops, demonstrating the solution’s role in incident remediation for device failures and blue screen events. Business functions directly affected include licensing and corporate sales recordkeeping, referees and executive contact management, statistics and the league schedule.
Governance and operational practices included vendor support check-ins to validate restores and a device governance model leveraging remote lock down and remote wipe to protect data on lost or stolen hardware. These procedural controls and the configured endpoint features were central to maintaining data availability and preventing unauthorized data exposure while preserving core league operations.
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Case Western Reserve University | Education | 4147 | $1.3B | United States | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2012 | n/a |
In 2012 Case Western Reserve University deployed OpenText Carbonite Safe as a Backup as a Service (BaaS) solution across campus to provide automated cloud backup for staff endpoints and departmental file collections. The OpenText Carbonite Safe implementation is explicitly tied to support for the Office of University Events and donor relations workflows where large media and correspondence files are critical to alumni engagement and stewardship.
OpenText Carbonite Safe was configured to run continuous background backups and to provide platform agnostic file protection for both Mac and Windows clients, enabling seamless restores onto replacement laptops. Functional capabilities highlighted in the deployment include automated, secure backup, self-service restore workflows, and cross-platform compatibility that allowed teams to swap and recover documents without manual intervention.
Operational coverage expanded from an initial office-level adoption to countless departments across the campus, with the service used by event, donor relations, and stewardship teams. The implementation relied on cloud storage for offsite retention and focused on endpoint and departmental file protection, with no named system integrators documented in the record.
Governance and rollout followed an internal recommendation pathway, beginning with endorsements from campus leadership and moving to broader departmental adoption. Outcomes explicitly reported by users include successful full-file restores after data loss and a consistent, low-touch user experience, with staff reporting increased confidence that critical documents could be retrieved quickly when needed.
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Computer Geeks of North Carolina | Professional Services | 10 | $1M | United States | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2017 | n/a |
In 2017, Computer Geeks of North Carolina implemented OpenText Carbonite Safe as a cloud backup and recovery platform, deploying it as their primary Backup as a Service (BaaS) offering to support managed IT services. The deployment supported the company’s small business focus, providing an externalized backup capability that Computer Geeks used both for client endpoints and for their own administrative workstation restores.
OpenText Carbonite Safe was configured to deliver file-level backup and straightforward restore workflows, leveraging the Carbonite Safe Backup client experience and the well known visual status indicator that signals protected files. These functional capabilities were used to streamline routine recoveries, simplify device replacement restores, and provide a visible verification mechanism for customers who need quick confirmation that files are protected.
Operational scope included Computer Geeks’ managed services portfolio of about 70 small-to-midsize business customers across industries including finance, banking and medical offices, and internal use by the Computer Geeks staff. The OpenText Carbonite Safe implementation was integrated into the company’s service delivery processes, becoming part of standard incident response and onboarding procedures for new devices and replacement equipment.
Governance and channel relationships were embedded in the rollout, Computer Geeks having been a Carbonite Partner since 2012, with an assigned channel account manager and responsive vendor technical support to assist escalations. Explicit benefits reported include individualized partner support, strong technical responsiveness, and multiple customer file restorations where Carbonite Safe Backup enabled recovery of otherwise lost data, reinforcing the Company OpenText Carbonite Safe Backup as a Service (BaaS) business function alignment.
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Decatur School District 61 | Education | 250 | $10M | United States | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2014 | n/a |
In 2014, Decatur School District 61 implemented OpenText Carbonite Safe as its cloud backup solution, adopting Backup as a Service (BaaS) for district data protection. The deployment covered three schools on two campuses in Decatur, Arkansas, and was operated by a single district IT administrator responsible for protecting student files, lunchroom application data, administrative home directories, and the domain controller.
OpenText Carbonite Safe, marketed in this deployment as Carbonite Safe Backup, was configured to protect roughly 100 gigabytes of mission critical data. Configuration emphasized selective and folder-level policies that allow the administrator to choose single files or entire directories for protection, and automatic background scheduling to minimize operational overhead.
The district implemented a hybrid backup architecture that wrote data to local servers as well as to the cloud, combining local restore speed with offsite durability. Operational coverage explicitly included lunchroom software directories, the superintendent and business manager home directories, and an image of the domain controller to preserve Active Directory data and logon functionality.
Governance and operational processes were lightweight and practitioner driven, centered on an administrator-maintained inventory of critical files and a regular verification cadence. The IT lead advised and practiced quarterly restore testing, supported by calendar reminders and ad hoc file restores to validate backup integrity.
Documented outcomes from the deployment are ease of use, hybrid protection, and automatic operation, with the administrator reporting that Carbonite Safe Backup ran reliably and produced no operational issues during his checks.
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Delphi Technology Solutions | Professional Services | 20 | $2M | United States | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2020 | n/a |
In 2020, Delphi Technology Solutions deployed OpenText Carbonite Safe as a core element of its Backup as a Service (BaaS) offerings for public sector and small business customers. The deployment sits alongside Carbonite Server Backup and Carbonite Backup for Microsoft 365, and covers an environment that Delphi reports as managing 150 plus servers and more than 1,000 desktops across law enforcement and other public safety agencies as well as SMB clients.
Delphi configured Carbonite Server Backup and OpenText Carbonite Safe to support both virtualized hosts and physical servers, leveraging shared storage and snapshot workflows to simplify maintenance and Windows updates. Carbonite Server Backup was used to meet encryption and customer key controls required by police accreditation processes, and configuration emphasized consolidated monitoring and centralized backup policy management to reduce operational complexity.
Operationally the rollout targeted mixed-site use cases where Delphi acts as full IT department at some sites and partial managed services at others, enabling remote file access needs that grew during the COVID-19 pandemic. Delphi deployed Carbonite Backup for Microsoft 365 internally and planned a phased client rollout for tenants that had migrated to Microsoft 365, while also documenting recoveries of files, folders and a large Citrix server to validate restore and data integrity capabilities.
Governance and process changes included consolidation of backup monitoring into a single console, a reduction in the number of backup tools required, and new site security inspection practices driven by the move to offsite backups. Delphi also identified the option to add Carbonite Recover for disaster recovery orchestration to run in tandem with Carbonite Server Backup as a future extension of its BaaS portfolio.
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Consumer Packaged Goods | 750 | $250M | United States | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2018 | n/a |
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Insurance | 10 | $2M | United States | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2010 | n/a |
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Professional Services | 180 | $8M | Canada | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2020 | n/a |
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Insurance | 50 | $5M | United States | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2012 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | OpenText | OpenText Carbonite Safe | Backup as a Service (BaaS) | 2011 | n/a |
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Buyer Intent: Companies Evaluating OpenText Carbonite Safe
- Lazard, a United States based Banking and Financial Services organization with 3319 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Lazard | Banking and Financial Services | 3319 | $2.9B | United States | 2025-09-04 |