List of OpenText Process Automation (ex OpenText BPS) Customers
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Since 2010, our global team of researchers has been studying OpenText Process Automation (ex OpenText BPS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OpenText Process Automation (ex OpenText BPS) for Case Management, Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OpenText Process Automation (ex OpenText BPS) for Case Management, Business Process Management include: Pramerica Life Insurance, a India based Insurance organisation with 3219 employees and revenues of $1.77 billion, Herbert Smith Freehills, a United Kingdom based Professional Services organisation with 5000 employees and revenues of $1.72 billion, Simmons & Simmons, a United Kingdom based Professional Services organisation with 1600 employees and revenues of $655.0 million, Addleshaw Goddard, a United Kingdom based Professional Services organisation with 3100 employees and revenues of $650.0 million, Brodies, a United Kingdom based Professional Services organisation with 800 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using OpenText Process Automation (ex OpenText BPS), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OpenText Process Automation (ex OpenText BPS) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Addleshaw Goddard | Professional Services | 3100 | $650M | United Kingdom | OpenText | OpenText Process Automation (ex OpenText BPS) | Case Management,Business Process Management | 2020 | n/a |
In 2020, Addleshaw Goddard deployed OpenText Process Automation (ex OpenText BPS) on its website to support Case Management,Business Process Management. The implementation uses OpenText Process Automation to provide case intake and process orchestration for legal matter intake, case lifecycle management and client service workflows within the firm's UK operations.
Configuration focused on core Case Management,Business Process Management capabilities, including workflow orchestration, case lifecycle management, role based routing, form based intake, document capture and routing, and business rule driven task assignment. OpenText Process Automation was configured to expose web facing intake forms and process endpoints on the firm website, enabling automated case creation and centralized case tracking inside the application.
Governance work established standardized process definitions, role based access controls and audit logging in OpenText Process Automation, aligning legal operations and client services to shared workflows. The deployment scope concentrated on matter intake and ongoing case processing, instrumenting the application as the front door for client interactions and internal case handling.
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Brodies | Professional Services | 800 | $150M | United Kingdom | OpenText | OpenText Process Automation (ex OpenText BPS) | Case Management,Business Process Management | 2020 | n/a |
In 2020, Brodies deployed OpenText Process Automation (ex OpenText BPS) on their website. Brodies uses OpenText Process Automation (ex OpenText BPS) in the Case Management,Business Process Management category to provide case intake, workflow orchestration, and document-centric process automation for legal and professional services workflows.
The implementation emphasized case management modules and business process management capabilities, configuring case templates, process models, document capture, and role-based task routing to manage client matters and internal approvals. The deployment is web-facing, exposing client intake and case submission through the firm website while the process engine and document stores are operated under firm control.
Operational scope centers on legal operations and matter lifecycle handling, combining Case Management,Business Process Management functions to support matter intake, assignment, task orchestration, and approval workflows. Governance focused on standardizing process templates and role-based workflows to enforce consistent intake and approval procedures, with OpenText Process Automation (ex OpenText BPS) serving as the primary platform for case and process automation.
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CMS LTF | Professional Services | 500 | $100M | United Kingdom | OpenText | OpenText Process Automation (ex OpenText BPS) | Case Management,Business Process Management | 2020 | n/a |
In 2020, CMS LTF implemented OpenText Process Automation (ex OpenText BPS) to support Case Management,Business Process Management on their website. The deployment positioned OpenText Process Automation as a web-facing case and workflow engine to govern matter intake and routine process execution for the firm's professional services operations.
The implementation emphasized OpenText Process Automation capabilities including case lifecycle management, workflow orchestration, form based intake, document capture and automated routing, and a rules engine for approvals and escalations. Configuration work centered on workflow modeling, case data schemas, role based task assignment and user interfaces surfaced through the website to standardize processing across practice areas.
Operational scope covered legal operations and practice teams interacting via the website for intake, case tracking and task management. Governance introduced designated process owners, standardized templates and controlled workflow change procedures to manage ongoing configuration and operational cadence.
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Professional Services | 5000 | $1.7B | United Kingdom | OpenText | OpenText Process Automation (ex OpenText BPS) | Case Management,Business Process Management | 2020 | n/a |
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Insurance | 3219 | $1.8B | India | OpenText | OpenText Process Automation (ex OpenText BPS) | Case Management,Business Process Management | 2019 | n/a |
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Professional Services | 1600 | $655M | United Kingdom | OpenText | OpenText Process Automation (ex OpenText BPS) | Case Management,Business Process Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating OpenText Process Automation (ex OpenText BPS)
- Eligens, a Italy based Professional Services organization with 20 Employees
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