List of Oracle Business Activity Monitoring Customers
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Since 2010, our global team of researchers has been studying Oracle Business Activity Monitoring customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Business Activity Monitoring for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Business Activity Monitoring for Process Mining include: DJO LLC, a United States based Manufacturing organisation with 5200 employees and revenues of $1.20 billion, National Monte de Piedad, a Mexico based Non Profit organisation with 1400 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Business Activity Monitoring, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Business Activity Monitoring customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DJO LLC | Manufacturing | 5200 | $1.2B | United States | Oracle | Oracle Business Activity Monitoring | Process Mining | 2009 | n/a |
In 2009, DJO LLC implemented Oracle Business Activity Monitoring as part of a real-time call center BI solution. The deployment targeted Process Mining for claims processing and operations, delivering live operational intelligence across the companys United States call center environment.
Oracle Business Activity Monitoring was integrated with Oracle ADF, Coherence and BPEL to provide live dashboards and alerts for claims, order and financial reconciliation. The implementation configured BAM dashboarding and alerting capabilities to surface right-time events to agents and managers. Integration with Oracle SOA and BPEL, together with Oracle E-Business Suite, enabled transactional event feeds into the monitoring layer.
Operational coverage focused on claims processing, agent workflows and managerial reconciliation and forecasting activities. The combined stack with Oracle ADF and Coherence supported presentation and session performance for live dashboards, while BPEL orchestrated process events into the BAM monitoring streams. This configuration centralized right-time visibility for call center agents and operations managers.
The project delivered right-time visibility that sped reconciliation and forecasting for claims and order financial reconciliation. Oracle Business Activity Monitoring provided the monitoring and alerting backbone for these operational improvements.
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National Monte de Piedad | Non Profit | 1400 | $120M | Mexico | Oracle | Oracle Business Activity Monitoring | Process Mining | 2014 | n/a |
In 2014, National Monte de Piedad deployed Oracle Business Activity Monitoring together with Oracle SOA Suite to provide real time monitoring of branch transactions. The implementation is documented as a Process Mining initiative and targeted branch operations and finance processes across Mexico.
Oracle Business Activity Monitoring dashboards were configured to surface branch transaction flows, generate alerts on turnover spikes and on high value pledges, and enable branch level online actions initiated from the dashboard. Oracle SOA Suite served as the integration and orchestration layer to collect transaction events and route them into the Oracle BAM dashboards, aligning event streams with operational workflows.
The rollout concentrated on branch operations and finance teams, with governance and operational procedures adjusted to route alerts into branch level actions and finance reconciliation workstreams. Oracle's customer success page documents the SOA Suite deployment and explicitly states dashboards were provided using Oracle BAM for branch transaction monitoring, and the project improved branch transaction visibility and operational response.
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Buyer Intent: Companies Evaluating Oracle Business Activity Monitoring
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