List of Oracle Cloud Scale Charging Customers
Oracle
2300 Oracle Way,
Austin, 78741, TX,
United States
Austin, 78741, TX,
United States
1 737-867-1000
Professional Services
162000
$57.4B
Since 2010, our global team of researchers has been studying Oracle Cloud Scale Charging customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Cloud Scale Charging for Network Management and Monitoring from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Cloud Scale Charging for Network Management and Monitoring include: Rakuten, a Japan based Professional Services organisation with 29334 employees and revenues of $15.81 billion, SmarTone, a Hong Kong based Communications organisation with 1830 employees and revenues of $865.0 million, Life Line, a Japan based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Cloud Scale Charging, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Life Line | Retail | 10 | $1M | Japan | Oracle | Oracle Cloud Scale Charging | Network Management and Monitoring | 2023 | n/a |
In 2023, Rakuten Mobile deployed Oracle Cloud Scale Charging and Oracle Converged Policy under a Network Management and Monitoring initiative to accelerate the rollout and monetization of 4G and 5G services in Japan. The implementation runs on Rakuten Symphony's Symcloud Cloud Native Platform and targets charging and policy functions for consumer and enterprise data and voice offerings. Oracle Cloud Scale Charging was positioned as the central monetization engine within this stack. The engagement explicitly aims to enable simplified onboarding via the Symworld marketplace.
The technical scope emphasized charging and policy modules, with Oracle Cloud Scale Charging providing real-time charging, rating, balance management, and charging interface capabilities aligned to monetization workflows. Oracle Converged Policy supplies policy control, subscriber policy enforcement, and decisioning that work alongside charging to enable bundled offerings and differentiated service plans. These functional modules map directly to BSS and monetization business functions responsible for product catalog, pricing, and revenue control.
Integration and operational coverage were defined by the Symcloud Cloud Native Platform as the deployment environment and the Symworld marketplace as the onboarding and provisioning channel. The implementation ties charging and policy into Rakuten Mobile product launch processes for both consumer and enterprise segments across Japan. The architecture emphasizes cloud native deployment patterns and marketplace-driven provisioning to reduce manual configuration during service launches.
Governance and rollout focused on centralizing monetization capability and streamlining onboarding through the Symworld marketplace, aligning product, BSS, and network teams around a common charging and policy stack. The engagement targets charging and policy to speed time-to-market for new offerings and to accelerate monetization, outcomes that are explicitly stated by the project sponsors. Operational changes center on standardized provisioning workflows and policy driven service activation to support rapid introduction of new data and voice services.
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Rakuten | Professional Services | 29334 | $15.8B | Japan | Oracle | Oracle Cloud Scale Charging | Network Management and Monitoring | 2023 | n/a |
In 2023, Rakuten implemented Oracle Cloud Scale Charging as part of a strategic deployment to support charging and policy control within its network estate, the work is categorized under Network Management and Monitoring. Rakuten Mobile paired Oracle Cloud Scale Charging with Oracle Converged Policy to enable real-time policy enforcement and scalable charging functions that support emerging consumer and enterprise service models for 4G and 5G services.
The implementation emphasized cloud native architecture, with Oracle Cloud Scale Charging configured to operate alongside Oracle Converged Policy to deliver policy driven monetization and service-level controls. Configuration work focused on aligning charging and policy workflows with Rakuten Mobile operational processes, enabling automated control loops between policy decisions and charging events consistent with network management and monitoring practices.
Deployment used Symcloud Cloud Native Platform CNP as the hosting and orchestration layer, integrating the charging and policy stack into Rakuten Mobile's autonomous, fully cloud native network. That infrastructure choice was intended to leverage CNP performance, scaling, availability, and automation capabilities, and to ensure the Oracle Cloud Scale Charging instance could scale horizontally and be orchestrated with the operator's existing cloud native network functions.
Operational scope centers on network operations, product and monetization teams supporting consumer and enterprise use cases, with the implementation positioned to enable new business models driven by those use cases. Governance and rollout emphasized aligning policy and charging workflows to operator service catalog and operational processes, while leveraging CNP automation to reduce manual lifecycle management for the Oracle Cloud Scale Charging deployment.
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SmarTone | Communications | 1830 | $865M | Hong Kong | Oracle | Oracle Cloud Scale Charging | Network Management and Monitoring | 2024 | Covalense Digital |
In 2024, SmarTone selected Oracle Cloud Scale Charging to modernize its business support systems, implementing real-time converged charging and unified prepaid and postpaid billing. The initiative is aligned with the Network Management and Monitoring category and targets accelerated 5G monetization across SmarTone operations in Hong Kong and Macau.
The implementation centers on Oracle Cloud Scale Charging capabilities, including a converged charging engine, real-time rating and balance management, and unified billing logic for prepaid and postpaid customers. Configuration work emphasized product catalog orchestration and service activation workflows to improve time-to-market for new 5G offerings.
Covalense Digital is the named systems integrator responsible for end-to-end delivery and integration with SmarTone’s operational BSS landscape, enabling active-active multi-site charging topology across Hong Kong and Macau. Operational coverage spans charging, billing, product management, and customer-facing order-to-cash touchpoints, with deployment patterns designed for multi-site resilience and synchronous processing.
Governance and rollout were structured around the systems integrator partnership and vendor performance validation, Oracle reported performance testing that demonstrated scalability for up to 100 million subscribers. The program therefore combines converged charging, unified billing, and active-active multi-site architecture to support SmarTone’s 5G monetization objectives.
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FAQ - APPS RUN THE WORLD Oracle Cloud Scale Charging Coverage
Oracle Cloud Scale Charging is a Network Management and Monitoring solution from Oracle.
Companies worldwide use Oracle Cloud Scale Charging, from small firms to large enterprises across 21+ industries.
Organizations such as Rakuten, SmarTone and Life Line are recorded users of
Oracle Cloud Scale Charging for Network Management and Monitoring.
Companies using Oracle Cloud Scale Charging are most concentrated in Professional Services, Communications and Retail, with adoption spanning over 21 industries.
Companies using Oracle Cloud Scale Charging are most concentrated in Japan and Hong Kong, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Cloud Scale Charging across Americas, EMEA, and APAC.
Companies using Oracle Cloud Scale Charging range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Oracle Cloud Scale Charging include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle Cloud Scale Charging customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Network Management and Monitoring.