List of Oracle Customer Hub Customers
Austin, 78741, TX,
United States
Since 2010, our global team of researchers has been studying Oracle Customer Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Customer Hub for Data Management Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Customer Hub for Data Management Platform include: Specsavers United Kingdom, a United Kingdom based Healthcare organisation with 46283 employees and revenues of $5.06 billion, UK Shared Business Services Ltd., a United Kingdom based Government organisation with 609 employees and revenues of $52.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Customer Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Customer Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Specsavers United Kingdom | Healthcare | 46283 | $5.1B | United Kingdom | Oracle | Oracle Customer Hub | Data Management Platform | 2018 | n/a |
In 2018, Specsavers United Kingdom implemented Oracle Customer Hub as a Data Management Platform to support a GDPR compliance program that delivered new cloud based software to retail users. The initiative focused on capturing patient marketing consents across optometry and audiology lines of business in multiple regions, storing consent and customer attributes centrally to enable full marketing automation.
The Oracle Customer Hub deployment included a substantial system upgrade, encompassing a large database migration and transformation exercise to create consolidated customer records and standardized consent attributes. Configuration work emphasized consent management, customer profile consolidation, and data transformation pipelines to normalize inputs from store and clinical systems into the central hub.
Integrations were explicit and broad, using Oracle Service Bus for API orchestration and linking Oracle Customer Hub to Adobe Campaign, CRM, data warehouse platforms, point of sale systems, and business intelligence tools. The technical landscape included Amazon AWS and Microsoft Azure hosting components, ETL and Pentaho processes for data movement, Citrix for user access, and Sycle for service workflows, while CyberArk was implemented to deliver enhanced server security across the UK estate of 750 plus stores.
Program governance included staged testing and supplier coordination, with managed System Test, System Integration Testing, API testing, End to End testing, Regression testing, User Acceptance Testing, and Automated UI testing. Specsavers managed defect workflows and testing teams both onshore and offshore, coordinating business users across regions, and used the centralized Oracle Customer Hub to operationalize consent capture and downstream marketing automation.
|
 |
UK Shared Business Services Ltd. | Government | 609 | $52M | United Kingdom | Oracle | Oracle Customer Hub | Data Management Platform | 2011 | n/a |
In 2011 UK Shared Business Services Ltd. implemented Oracle Customer Hub as a Data Management Platform to support the shared services centre established by the seven UK Research Councils. The Oracle Customer Hub deployment was aligned to customer master and case management needs, and it supported business functions related to awarding grants and studentships and broader CRM case handling. The work drew on Siebel Open UI and Siebel CRM 8.1.1 patterns to integrate front-end configuration with master data operations. The implementation context included both operational support and technical specialist roles focused on data synchronization and reporting for the customer master.
Oracle Customer Hub was configured to deliver Consolidate, Master, Cleanse and Share functions for the UCM catalogue, with explicit mapping for data synchronisation, reporting and analytics. Technical work included Siebel configuration using Siebel Tools, eScripting, EAI patterns and development of BI Publisher reports. The implementation included handling of import errors and managed re-submission workflows to maintain hub data integrity. Development activities covered coding, workflow administration and enhancements to meet evolving requirements.
Integrations and interfacing were implemented using Siebel Web Services and EAI EIM mechanisms, with documented interfaces to OBIEE and .Net components, and data interchange leveraging XML, BPEL and Agresso conventions, and references to Oracle e-Business suite integration contexts. Test and deployment activities used Siebel tools and ADM to provision test environments for link testing, system testing and unit and integration testing. The hub operation included monitoring and ongoing operation of consolidate and cleanse processes within the data management layer. Reporting and analytics feeds were explicitly tied to the mapped UCM data model.
Governance and delivery followed Agile methodology and implemented development standards and testing regimes. Activities included defect remediation cycles, enhancements driven by requirements, link test lead responsibilities and structured deployment to test environments. Technical staffing emphasized Siebel specialist skills with both technical and functional Siebel application understanding to articulate best practices for development and maintenance. The narrative links UK Shared Business Services Ltd., Oracle Customer Hub, Data Management Platform and the customer data and case management functions supported across the shared services centre.
|
Buyer Intent: Companies Evaluating Oracle Customer Hub
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||