List of Oracle Retail Order Broker Customers
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Since 2010, our global team of researchers has been studying Oracle Retail Order Broker customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Retail Order Broker for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Retail Order Broker for Order Management include: Dollar Tree, a United States based Retail organisation with 65894 employees and revenues of $17.58 billion, Gloria Jeans, a Russia based Retail organisation with 1253 employees and revenues of $301.0 million, Samsonite Europe, a Belgium based Retail organisation with 1000 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Retail Order Broker, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Retail Order Broker customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dollar Tree | Retail | 65894 | $17.6B | United States | Oracle | Oracle Retail Order Broker | Order Management | 2021 | n/a |
In 2021, Dollar Tree implemented Oracle Retail Order Broker to support its Order Management architecture. Oracle Retail Order Broker was positioned as an orchestration layer to mediate order intake, routing and event propagation between commerce channels and backend fulfillment systems, aligning the implementation with Order Management functional goals.
Oracle Retail Order Broker was configured to provide order orchestration, real time routing, event brokering and exception handling consistent with Order Management capabilities. Integrations explicitly included CX Commerce as the commerce channel intake and Oracle Retail Order Management System for enterprise order lifecycle and fulfillment execution, with configurable routing rules used to translate commerce orders into downstream fulfillment workstreams.
The deployment covered eCommerce, fulfillment, customer service and merchandising functions to improve coordination of order capture, inventory visibility handoffs and returns orchestration. Governance focused on orchestration rules and exception workflows to streamline handoffs between CX Commerce and Oracle Retail Order Management System, centering operations on Oracle Retail Order Broker within Dollar Trees Order Management topology in 2021.
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Gloria Jeans | Retail | 1253 | $301M | Russia | Oracle | Oracle Retail Order Broker | Order Management | 2019 | n/a |
In 2019, Gloria Jeans implemented Oracle Retail Order Broker as part of an on premises Order Management deployment alongside Oracle Retail Xstore Point-of-Service. The project established separate TEST and PROD environments hosted on Oracle Linux 7 and configured for retail point of sale and order routing operations. Oracle Retail Order Broker and Oracle Retail Xstore Point-of-Service were configured to exchange transaction and fulfillment data automatically.
Deployment architecture included load balanced failover web based Java application clusters using HAproxy fronting Oracle Xcenter on Tomcat and Oracle WebLogic to provide session routing and high availability. The Oracle Retail Order Broker configuration focused on order orchestration and message exchange workflows, while the Xstore POS implementation centered on POS application distribution and local transaction handling. An automatic installer for POS applications was developed using PowerShell to standardize endpoint provisioning.
Integrations explicitly implemented include CI/CD pipeline integration with Jenkins and connections to multiple third party systems for payment, inventory, and fulfillment data exchange. The programme also deployed and managed an Oracle Database, completing installation, backup configuration, import and export procedures, and PL/SQL scripting to support order processing and reporting. Operational coverage emphasized store level POS and centralized order management processes across Gloria Jeans retail operations in Russia.
Governance and release controls were formalized by embedding the Jenkins CI/CD pipeline into development and deployment workflows and by separating TEST and PROD environments for staged validation. Load balanced clusters and the automated POS installer supported rollout consistency and failover readiness across store endpoints. Technical stewardship included database backup policies and scripted PL/SQL maintenance to support ongoing operations of Oracle Retail Order Broker within the organization.
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Samsonite Europe | Retail | 1000 | $100M | Belgium | Oracle | Oracle Retail Order Broker | Order Management | 2024 | n/a |
In 2024 Samsonite Europe implemented Oracle Retail Order Broker as a central Order Management component within its Oracle Cloud retail stack. The deployment is positioned to support omnichannel order orchestration and centralized order lifecycle management across retail and digital channels.
Oracle Retail Order Broker was configured to deliver centralized inventory visibility and channel-aware order routing, enabling store and back-office systems to coordinate fulfillment and reservation workflows. The implementation aligns Order Broker order orchestration capabilities with point of sale and back-office processes to present a unified order record and to manage availability checks, allocation, and fulfillment decisions.
The Order Broker implementation operates alongside Oracle Retail Xstore Office and mobile Xstore Point-of-Service systems and is built on Oracle Cloud Infrastructure, enabling integration between in-store POS, office merchandising functions, and cloud-hosted services. Operational coverage emphasizes European stores and centralized back-office operations, with OCI providing the performance and scalability to support Samsonite Europe’s broader omnichannel and global retail footprint.
Governance centered on centralizing back-office operations and standardizing order workflows, putting inventory and order status information into the hands of store associates and digital channels. The rollout supports business functions across store operations, direct-to-consumer and digital wholesale channels, and aims to streamline business operations and enhance customer experiences through complete inventory visibility and coordinated fulfillment.
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