List of Oracle UPK Customers
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Since 2010, our global team of researchers has been studying Oracle UPK customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle UPK for Digital Adoption from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle UPK for Digital Adoption include: Reckitt Benckiser, a United Kingdom based Consumer Packaged Goods organisation with 37900 employees and revenues of $19.45 billion, Balfour Beatty, a United Kingdom based Construction and Real Estate organisation with 26140 employees and revenues of $12.47 billion, Kier Group, a United Kingdom based Construction and Real Estate organisation with 11083 employees and revenues of $3.91 billion, University Of Cambridge United Kingdom, a United Kingdom based Education organisation with 11500 employees and revenues of $3.15 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle UPK, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle UPK customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Balfour Beatty | Construction and Real Estate | 26140 | $12.5B | United Kingdom | Oracle | Oracle UPK | Digital Adoption | 2012 | n/a |
In 2012 Balfour Beatty implemented Oracle UPK as part of a phased deployment supporting Oracle EBS 12 across multiple operating companies, using the Digital Adoption toolset to produce blended training materials. The program used Oracle UPK Pro to author role based learning assets and in-application guidance aligned to transactional workflows in Oracle EBS 12.
Training content and configuration focused on HR and OLM modules, customized modules for Subcontract Management and Customer Billing, and procure to pay process training. Content types included step by step simulations, procedural documentation and guided task flows leveraging Oracle UPK capabilities to capture and standardize professional user processes.
Oracle UPK was configured to align directly with Oracle EBS 12 transactional instances to map end to end processes and embed contextual help during execution. Operational coverage targeted multiple operating companies within Balfour Beatty and impacted HR, procurement and finance functions as well as site level professional user populations.
Rollout followed a phased deployment approach with centralized responsibility for the design and delivery of training for professional users, enabling standardized curricula and module specific governance for HR and OLM while maintaining bespoke content for subcontract management and customer billing. The program emphasized structured role based training and process alignment across operating companies to support consistent operational adoption.
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Kier Group | Construction and Real Estate | 11083 | $3.9B | United Kingdom | Oracle | Oracle UPK | Digital Adoption | 2015 | n/a |
In 2015, Kier Group implemented Oracle UPK for Digital Adoption to support new Oracle HR, Finance and Project module rollouts. The implementation included UPK development work and classroom based delivery for Taleo Recruitment, Taleo Learn and Oracle HR, with initial consultancy activity documented in Northampton, United Kingdom between September and November 2015.
Oracle UPK was used to author, maintain and publish a library of e learning materials and quick reference guides, and to structure instructor led courses. Training content developed and delivered included Accounts Payable workflows such as processing invoices, processing payments and managing invoice holds, plus Oracle Purchasing, Financial and HR courses covering support enquiries and timekeeper processes. Activities included preparing a training database and loading HR records, user accounts and standing data to support realistic hands on practice.
Integrations and operational coverage focused on Taleo Recruitment, Taleo Learn and Oracle HR components, aligned to the broader Oracle HR, Finance and Project modules that Kier rolled out to ensure consistent working practices across business units. The program supported HR, recruiting, finance, procurement and project teams, combining classroom delivery with published UPK e learning for on demand access.
Governance and content lifecycle management centered on UPK development and maintenance, publishing controls for the e learning library, and monitoring delegate course feedback to provide follow up information and support. The activity continued as a sustained training program through December 2018, indicating ongoing UPK content updates and instructor led delivery to sustain application adoption.
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Reckitt Benckiser | Consumer Packaged Goods | 37900 | $19.4B | United Kingdom | Oracle | Oracle UPK | Digital Adoption | 2012 | n/a |
In 2012 Reckitt Benckiser implemented Oracle UPK as part of a Digital Adoption effort linked to a global validation program. The company joined a major global project to deploy the Trackwise by Sparta Systems validation system around the world and used Oracle User Productivity Kit to author training materials and validation documentation for that rollout.
Oracle User Productivity Kit was applied to create role-based learning content, step by step process simulations, context sensitive help, and published e learning modules and procedural documentation. Configuration work focused on building process maps and scripted walkthroughs that mirror Trackwise validation scenarios, and the UPK deliverables were structured for reuse across validation test cycles and end user adoption activities.
UPK content was explicitly mapped to Trackwise workflows to support validation test scripts and user acceptance pacing, and training packages were staged for global delivery across Reckitt Benckiser sites and functions. Operational coverage emphasized quality and regulatory functions, as well as production and site users who needed validated processes and repeatable training to comply with validation requirements.
Governance for the UPK program included standardized authoring templates, version control for published lessons, and coordination with validation leads to align training artifacts with validation protocols. Rollout governance centered on staged releases of UPK packages tied to Trackwise deployment waves, localized content adaptation, and controlled publishing to ensure consistent procedural guidance.
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Education | 11500 | $3.2B | United Kingdom | Oracle | Oracle UPK | Digital Adoption | 2009 | n/a |
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