List of Oracle Utilities NMS Flex Operations Customers
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Since 2010, our global team of researchers has been studying Oracle Utilities NMS Flex Operations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Utilities NMS Flex Operations for Outage Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Utilities NMS Flex Operations for Outage Management include: Dominion Energy, a United States based Utilities organisation with 14700 employees and revenues of $14.46 billion, FirstEnergy, a United States based Utilities organisation with 12335 employees and revenues of $3.20 billion, Georgia Power Company, a United States based Utilities organisation with 6490 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle Utilities NMS Flex Operations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dominion Energy | Utilities | 14700 | $14.5B | United States | Oracle | Oracle Utilities NMS Flex Operations | Outage Management | 2023 | n/a |
In 2023, Dominion Energy implemented Oracle Utilities NMS Flex Operations and Outage Management capabilities for Dominion Energy Virginia. The deployment was an operations focused Outage Management implementation in the United States and explicitly included FLISR for automated fault isolation and restoration as part of distribution control and outage restoration configurations.
Oracle Utilities NMS Flex Operations was configured to deliver core Outage Management functionality including real time network visibility, event correlation, outage detection and automated FLISR workflows. The implementation encompassed operator console configuration, topology aware network modeling and orchestration of automated isolation to restoration sequences alongside crew dispatch and outage ticketing workflow orchestration consistent with Outage Management practices.
Operational scope covered Dominion Energy Virginia distribution operations and outage restoration teams across the service territory, centering on distribution control centers and field crew workflows. Governance and workflow changes were instituted to permit automated FLISR actions under operator oversight and to formalize outage response procedures, aligning operational processes with the Oracle Utilities NMS Flex Operations deployment to improve network visibility and outage restoration capability.
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FirstEnergy | Utilities | 12335 | $3.2B | United States | Oracle | Oracle Utilities NMS Flex Operations | Outage Management | 2022 | n/a |
In 2022 FirstEnergy implemented Oracle Utilities NMS Flex Operations for Outage Management across its six-state electric system in the United States. The deployment used the Oracle Utilities Network Management System including the Flex Operations browser client to support storm response and enable remote control-center activity while centralizing outage coordination.
The implementation focused on the Oracle Utilities Network Management System NMS core with the Flex Operations browser client to provide outage visualization, incident management workflows, and remote operator sessions that support restoration coordination. The Flex Operations browser client was configured to enable remote users to access operational screens and perform control-room style tasks, reducing the need for in-person presence during major incidents.
Rollout and operational coverage extended across FirstEnergy's six-state footprint, impacting operations and outage management functions including storm response and control-center continuity. The deployment expressly provided faster restoration coordination and the ability to quickly activate remote users during major incidents, improving remote operations capability for outage management.
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Georgia Power Company | Utilities | 6490 | $1.5B | United States | Oracle | Oracle Utilities NMS Flex Operations | Outage Management | 1996 | n/a |
In 1996, Georgia Power Company implemented Oracle Utilities NMS Flex Operations for Outage Management. Georgia Power Company deployed Oracle Utilities NMS Flex Operations as a centralized operations and outage management platform to support storm centers and coordinate large-scale restoration across its United States service territory.
The deployment focused on Oracle Utilities NMS Flex Operations outage management capabilities, embedding OMS functionality with restoration workflow orchestration, crew coordination and situational network visibility. Configuration emphasized storm center workflows and operational playbooks, enabling dispatch coordination and event-driven restoration processes consistent with utility outage response operations.
The implementation integrated Oracle Utilities NMS Flex Operations with enterprise grid data sources, explicitly linking GIS, SCADA and AMI to provide consolidated situational awareness for outage detection, fault isolation and restoration sequencing. These integrations supported end-to-end coordination between field crews, control center operators and storm center command, aligning network status with customer impacts and crew assignments.
Operational governance was organized around storm center-led restoration coordination and centralized outage management responsibilities, formalizing processes for event activation, crew dispatch and information sharing. Vendor case materials cite that the Oracle Utilities NMS Flex Operations deployment delivered improved restoration performance and measurable reliability gains for Georgia Power Company, reinforcing the system role in utility operations and outage management.
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