List of Oracle Workforce Management Cloud Customers
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Since 2010, our global team of researchers has been studying Oracle Workforce Management Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Workforce Management Cloud for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Workforce Management Cloud for Workforce Management include: Sky Group, a Comcast Company, a United Kingdom based Media organisation with 34335 employees and revenues of $18.25 billion, Homebase, a United Kingdom based Retail organisation with 3000 employees and revenues of $905.0 million, Bader Sultan and Brothers Company, a Kuwait based Life Sciences organisation with 400 employees and revenues of $40.0 million, First Sentier Investors (formerly First State Investments), a Singapore based Banking and Financial Services organisation with 60 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Workforce Management Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bader Sultan and Brothers Company | Life Sciences | 400 | $40M | Kuwait | Oracle | Oracle Workforce Management Cloud | Workforce Management | 2019 | n/a |
In 2019 Bader Sultan and Brothers Company implemented Oracle Workforce Management Cloud as part of a regional HR and payroll program covering Kuwait, Qatar, Saudi Arabia, UAE, and Egypt. The 2019 deployment was coordinated alongside an Oracle EBS Rel.12 implementation and built on prior Oracle Fusion HCM activities executed from October 2018 to February 2019, aligning cloud workforce capabilities with on-premise ERP rollout sequencing.
The Oracle Workforce Management Cloud implementation encompassed Core HR, Payroll, and Self Service modules in its 2019 phase, and incorporated Fusion HCM components deployed earlier that included Core HRSS, Payroll, Fusion OTL, Absence Management, and Goal Management. Functional configuration emphasized workforce time capture and scheduling through Fusion OTL, absence and leave administration, payroll processing, and employee self service, reflecting Workforce Management category workflows and role-based security.
Governance and delivery followed Oracle AIM methodology with Arabic and English templates, with a named Functional Lead Consultant based at Tujari Tower in Kuwait City overseeing the February 2019 to October 2019 assignment window. Rollout sequencing was regional, coordinated across national HR and payroll teams, and included configuration handovers and localized payroll rules to meet country-level compliance needs.
Operational coverage spanned HR, payroll, time and attendance, absence management, and performance goal management across the medical industry operations of the company, including the Kuwait free zone location. Oracle Workforce Management Cloud was positioned to centralize workforce administration and self service across the five-country footprint while aligning with the concurrent Oracle EBS Rel.12 program.
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First Sentier Investors (formerly First State Investments) | Banking and Financial Services | 60 | $7M | Singapore | Oracle | Oracle Workforce Management Cloud | Workforce Management | 2020 | n/a |
In 2020, First Sentier Investors implemented Oracle Workforce Management Cloud as part of a consolidated Oracle HCM footprint. The deployment was positioned alongside Oracle HR, Talent Management, Workforce Management, Learning Management LMS, Oracle Payroll, Onboarding, Recruitment and Reporting to provide an integrated workforce and HR capability set for the firm.
The implementation focused on Workforce Management functional configuration, including core time and labor controls, scheduling and shift management, absence and leave administration, and workforce analytics and reporting. Oracle Workforce Management Cloud was configured to support operational workforce processes and to feed centralized HR reporting within the broader Oracle HCM suite.
Architecture and integrations were explicit components of the program, leveraging Azure IPaaS and IAM patterns to orchestrate data flows. Integrations included connectivity to Workday, Azure AD, Office 365 and external vendor cloud platforms, enabling identity provisioning, cross-platform workforce data synchronization and consolidated reporting pipelines.
Governance and runbook responsibilities were established under a Global Technical Lead for the Oracle HCM solution and an Oracle HCM Application Support Specialist assigned to First Sentier Investors. The governance model covered cross-functional operations across HR, payroll, learning and talent management, and included technical ownership for integration monitoring, change control and ongoing application support based in New South Wales while supporting the firm globally.
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Homebase | Retail | 3000 | $905M | United Kingdom | Oracle | Oracle Workforce Management Cloud | Workforce Management | 2019 | n/a |
In 2019 Homebase implemented Oracle Workforce Management Cloud to centralize store-level scheduling and timekeeping. The Oracle Workforce Management Cloud deployment supported Workforce Management needs across HR and store operations, aligning scheduling, attendance tracking, and exception handling with daily retail staffing workflows.
Configuration focused on schedule pattern setup, time off request handling, clock exception processing, and operational reporting. Oracle Workforce Management Cloud was used alongside employee lifecycle processes including starters and leavers, and the implementation supported maintaining employee information and records as part of HR operations.
The Oracle Workforce Management Cloud environment integrated with Homebase payroll processes and the company s Oracle ERP system for employee record reconciliation and payroll-related queries. Operational scope included a primary store-level responsibility with the named gatekeeper role supporting other stores through HR function and training assistance, reflecting a distributed operational footprint within the Retail organization.
Governance was maintained at the store level through a workforce management gatekeeper who managed system configuration, exceptions, and training workflows while broader HR responsibilities were transitioned to store management. Maintaining Oracle, payroll, and Workforce Management at the store level was explicitly linked to improved store standards and sales outcomes as reported by the site HR administrator.
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Sky Group, a Comcast Company | Media | 34335 | $18.3B | United Kingdom | Oracle | Oracle Workforce Management Cloud | Workforce Management | 2017 | n/a |
In 2017, Sky Group, a Comcast Company initiated a £20 million programme to deploy Oracle Workforce Management Cloud as its Workforce Management solution for approximately 3,500 field engineers. The programme was based at Sky UK Livingston and coordinated Project Delivery, Operational, Finance and Planning teams under a central programme office.
The Oracle Workforce Management Cloud deployment used a cloud hosted SaaS architecture and an Agile delivery model to configure scheduling, resource allocation, field dispatch and mobile workforce capabilities aligned to field engineer workflows. Configuration workstreams focused on appointment orchestration, work order prioritisation and automated job allocation to reduce manual scheduling touches. Implementation activities emphasized aligning system configuration with operational planning and finance workflows to ensure end to end process continuity.
A parallel strand redesigned the Business Operating Model to reduce telephone contacts and manual processes by introducing automation and new operating workflows for field service management. Governance was led by a Business Owner reporting to the Director of Sky Home Service and the Managing Director, with the Head of Project Delivery leading day to day project delivery from November 2017 to May 2018. Rollout planning targeted cross functional change management across operations, planning and finance teams to synchronize process, training and operational readiness.
The programme was resourced at a programme level budget of £20 million and intended to centralize workforce orchestration through Oracle Workforce Management Cloud while transforming field engineering ways of working. Expected outputs included reduced manual processes and lower telephone contact volumes through the new automated solution.
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Buyer Intent: Companies Evaluating Oracle Workforce Management Cloud
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FAQ - APPS RUN THE WORLD Oracle Workforce Management Cloud Coverage
Oracle Workforce Management Cloud is a Workforce Management solution from Oracle.
Companies worldwide use Oracle Workforce Management Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Sky Group, a Comcast Company, Homebase, Bader Sultan and Brothers Company and First Sentier Investors (formerly First State Investments) are recorded users of
Oracle Workforce Management Cloud for Workforce Management.
Companies using Oracle Workforce Management Cloud are most concentrated in Media, Retail and Life Sciences, with adoption spanning over 21 industries.
Companies using Oracle Workforce Management Cloud are most concentrated in United Kingdom, Kuwait and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle Workforce Management Cloud across Americas, EMEA, and APAC.
Companies using Oracle Workforce Management Cloud range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 25%.
Customers of Oracle Workforce Management Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle Workforce Management Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Management.