List of Origence Lending 360 (Formerly CU Direct) Customers
Origence
18400 Von Karman Avenue, Suite 900,
Irvine, 92612, CA,
United States
Irvine, 92612, CA,
United States
1 877-744-2835
Professional Services
615
$132M
Since 2010, our global team of researchers has been studying Origence Lending 360 (Formerly CU Direct) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Origence Lending 360 (Formerly CU Direct) for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Origence Lending 360 (Formerly CU Direct) for Loan Management include: Honor Credit Union, a United States based Banking and Financial Services organisation with 500 employees and revenues of $96.0 million, Liberty Federal Credit Union, a United States based Banking and Financial Services organisation with 800 employees and revenues of $78.0 million, Sikorsky Credit Union, a United States based Banking and Financial Services organisation with 134 employees and revenues of $19.0 million, True Sky Federal Credit Union, a United States based Banking and Financial Services organisation with 206 employees and revenues of $18.0 million, Corporate America Family Cu, a United States based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Origence Lending 360 (Formerly CU Direct), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Corporate America Family Cu | Banking and Financial Services | 10 | $1M | United States | Origence | Origence Lending 360 (Formerly CU Direct) | Loan Management | 2018 | n/a |
In 2018, Corporate America Family Cu implemented Origence Lending 360 (Formerly CU Direct) as its Loan Management platform. The credit union, identified in public reporting as Corporate America Family Credit Union with 67,915 members and approximately $602.5 million in assets, adopted the system to centralize account opening and loan origination activity across consumer lending channels.
Origence Lending 360 (Formerly CU Direct) was configured as a comprehensive account and loan origination system, incorporating membership enrollment, visual workflow design, and visual rule building to enable business users to model processes without coding. The deployment emphasized a configurable workflow engine and LOS capabilities to automate application processing, underwrite loan decisions, and route tasks to loan officers and downstream operations.
Operational coverage for the implementation included lending operations, loan origination teams, and member services, with the platform positioned to improve loan officer efficiency and member experience. The system provided a single platform to automate loan application processing across consumer lending channels, supporting both frontline origination and back office adjudication within the credit union and affiliated CUSO arrangements.
Governance and process changes centered on empowering business units to design and review workflows through visual rule building, reducing dependence on IT for routine process updates. Corporate America Family Cu’s leadership cited the implementation as an opportunity to increase productivity, reduce operating expenses and improve efficiency, and the deployment was part of a cohort of six credit unions adopting Lending 360 as more than 100 credit unions were noted to be leveraging the platform.
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Honor Credit Union | Banking and Financial Services | 500 | $96M | United States | Origence | Origence Lending 360 (Formerly CU Direct) | Loan Management | 2023 | n/a |
In 2023, Honor Credit Union implemented Origence Lending 360. Origence Lending 360 is a comprehensive account and loan origination system positioned in the Loan Management category, selected to centralize the credit union's loan intake and origination workflows.
The deployment focused on core LOS functional modules, including application intake and processing, automated credit decisioning and rule engines, pricing and rate management, document generation and electronic delivery, and account provisioning. Configuration work emphasized workflow orchestration and standardized underwriting rules to support consistent decisioning across lending channels.
More than 150 credit unions leverage the Lending 360 platform to drive loan efficiencies and originations, according to CU Direct. At Honor Credit Union the implementation scope centers on lending operations and branch origination workflows, with governance designed to consolidate loan intake, underwriting and account setup under a single Loan Management platform to accelerate and standardize originations.
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Liberty Federal Credit Union | Banking and Financial Services | 800 | $78M | United States | Origence | Origence Lending 360 (Formerly CU Direct) | Loan Management | 2022 | n/a |
In 2022 Liberty Federal Credit Union implemented Origence Lending 360 (Formerly CU Direct) as its primary Loan Management application. The deployment centered on branch lending operations and was adopted by loan processors and account managers to support end to end consumer lending workflows, including credit assessment, documentation collection, and loan funding.
Origence Lending 360 was configured to manage core loan origination and decisioning flows, document management and verification, and funding orchestration tied to member accounts. Configuration emphasized credit worthiness assessment and risk documentation workflows, with staff using the application to gather and process member information, verify documentation, and initiate disbursements.
The Origence Lending 360 implementation operated alongside Fiserv DNA for member account and core banking data and used Microsoft business products such as Excel and Word for reporting and document preparation. Operational coverage focused on branch-level lending teams and member-facing financial services, with daily processes executed by loan processors and account managers to schedule appointments, communicate with members, and progress loan files.
Governance changes included role alignment for loan processors and account managers to own credit assessment and funding steps, and increased cross-functional communication to support loan throughput. An explicitly stated outcome from the period of use was that the branch broke its previous monthly lending record in September 2022, indicating heightened lending activity tied to Origence Lending 360 driven processes.
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Sikorsky Credit Union | Banking and Financial Services | 134 | $19M | United States | Origence | Origence Lending 360 (Formerly CU Direct) | Loan Management | 2022 | n/a |
In 2022 Sikorsky Credit Union implemented Origence Lending 360 (Formerly CU Direct) to support Loan Management for its loan servicing and payment processing functions. The deployment centered on operationalizing loan servicing workflows across the credit union's Loan Servicing Department based in Stratford, CT, with direct support for mortgage and vehicle loan processes.
Origence Lending 360 (Formerly CU Direct) was configured to handle core loan servicing activities explicitly cited in internal operations, including payoff processing, charge off handling, loan modifications and adjustments, forced placed insurance advances and refunds, loan conversions, Skip Pay processing, ACH refunds, Life and Disability insurance disbursements, and share to loan transfers. The implementation also incorporated document imaging and title processing routines, with vehicle titles and recorded releases processed into the lending applications as part of compliance and recordkeeping workflows.
The implementation was integrated with the credit union's Fiserv DNA core and Nautilus systems, with staff scanning incoming vehicle titles into Origence Lending 360 and Fiserv DNA and filing recorded releases in Nautilus in fulfillment of audit standards. Team members executed same day payment posting procedures, managed mortgage and vehicle lien release dispatch to towns and dealerships, and explicitly participated in a core system conversion project by testing daily procedures on Fiserv DNA to produce written work processes.
Governance and process changes emphasized operational ownership within Loan Servicing, with Loan Servicing Administrators and Payment Processors assigned to member contact handling, quality control reporting, and compliance-driven record retention. Work process documentation was created from hands on testing to standardize daily servicing tasks in Origence Lending 360 and in integrated core systems, aligning application configuration with front line servicing and title release workflows.
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True Sky Federal Credit Union | Banking and Financial Services | 206 | $18M | United States | Origence | Origence Lending 360 (Formerly CU Direct) | Loan Management | 2022 | n/a |
In 2022 True Sky Federal Credit Union implemented Origence Lending 360 (Formerly CU Direct) as its Loan Management application to support a new branch and central lending operations. The initial deployment occurred during a branch setup program between February 2022 and August 2022, and was executed alongside physical infrastructure installs including thin clients, Imprivata badge readers, and check scanners to enable teller and branch workflows.
Origence Lending 360 (Formerly CU Direct) was configured to support user provisioning and day to day lending workflows, with IT staff creating accounts and role specific permissions in Active Directory to align Lending 360 access to employee roles. Configuration work focused on lending intake and application processing flows typical of Loan Management systems, and on enabling interactive teller use cases and executive access across the software suite.
The implementation integrated explicitly with Fiserv DNA and Fiserv Credit Card Manager as part of the branch software stack, and was operated alongside Genetec and the Imprivata server for access and security. Operational support and incident management used ServiceNow and Zendesk, and teams collaborated with Fraud and Operations support via the vendor ticketing system to resolve member facing issues and preserve workflow continuity.
Governance and operational controls included Active Directory account lifecycle management to create and disable employee accounts and to assign role specific permissions, use of ticketing workflows to triage and escalate issues, and direct IT troubleshooting to maintain teller and branch functionality. The work emphasized system level configuration, authentication integration, and cross system operational support rather than platform replacement narrative.
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Buyer Intent: Companies Evaluating Origence Lending 360 (Formerly CU Direct)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Origence Lending 360 (Formerly CU Direct). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Origence Lending 360 (Formerly CU Direct) for Loan Management include:
- Inovatec, a Canada based Banking and Financial Services organization with 175 Employees
- Scancom International, a Denmark based Manufacturing company with 4650 Employees
- Amount, a United States based Professional Services organization with 230 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Origence Lending 360 (Formerly CU Direct) Coverage
Origence Lending 360 (Formerly CU Direct) is a Loan Management solution from Origence.
Companies worldwide use Origence Lending 360 (Formerly CU Direct), from small firms to large enterprises across 21+ industries.
Organizations such as Honor Credit Union, Liberty Federal Credit Union, Sikorsky Credit Union, True Sky Federal Credit Union and Corporate America Family Cu are recorded users of
Origence Lending 360 (Formerly CU Direct) for Loan Management.
Companies using Origence Lending 360 (Formerly CU Direct) are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Origence Lending 360 (Formerly CU Direct) are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Origence Lending 360 (Formerly CU Direct) across Americas, EMEA, and APAC.
Companies using Origence Lending 360 (Formerly CU Direct) range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 80%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Origence Lending 360 (Formerly CU Direct) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Origence Lending 360 (Formerly CU Direct) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Loan Management.