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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Orinoco CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Devoted Health Insurance 2000 $1.9B United States Devoted Health Orinoco CRM CRM 2021 n/a
In 2021, Devoted Health implemented Orinoco CRM as its proprietary CRM and platform to manage member relationships across its Medicare Advantage plans in the United States. The deployment positioned Orinoco CRM as the central system for contact center operations, care coordination, and member engagement workflows. Orinoco CRM usage included CRM module capabilities for consolidated member records, workflow orchestration to coordinate care teams, and contact center routing and case management functionality. The implementation integrated EHR and claims data streams and operational workflows to surface clinical and claims context in member profiles and support coordinated outreach and care interventions. The platform was operated across Devoted Health Medicare Advantage plans in the United States, supporting contact center staff, care coordination teams, and operations functions. Rollout emphasized centralized governance and standardized operational workflows to ensure consistent member handling and alignment of clinical and administrative processes. Devoted Health Orinoco CRM, categorized as CRM, helped the insurer scale operations and contribute to strong member outcomes and high Medicare Advantage star ratings according to the company information and press coverage.
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FAQ - APPS RUN THE WORLD Orinoco CRM Coverage

Orinoco CRM is a CRM solution from Devoted Health.

Companies worldwide use Orinoco CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Devoted Health are recorded users of Orinoco CRM for CRM.

Companies using Orinoco CRM are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using Orinoco CRM are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Orinoco CRM across Americas, EMEA, and APAC.

Companies using Orinoco CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.

Customers of Orinoco CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Orinoco CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.