List of ORQUEST Customers
Madrid, 28037,
Spain
Since 2010, our global team of researchers has been studying ORQUEST customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ORQUEST for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ORQUEST for Workforce Scheduling include: Vodafone Group, a United Kingdom based Communications organisation with 88780 employees and revenues of $43.89 billion, McDonald’s, a United States based Leisure and Hospitality organisation with 150000 employees and revenues of $25.92 billion, Douglas, a Germany based Retail organisation with 20000 employees and revenues of $3.88 billion and many others.
Contact us if you need a completed and verified list of companies using ORQUEST, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Douglas | Retail | 20000 | $3.9B | Germany | ORQUEST | ORQUEST | Workforce Scheduling | 2019 | n/a |
In 2019, Douglas implemented ORQUEST for Workforce Scheduling. The deployment addressed scheduling and workforce planning across Douglas, a Germany-based retail company with approximately 20,000 employees and €3.884 billion in revenue.
The implementation configured ORQUEST WFM to provide core Workforce Scheduling capabilities, including roster generation, shift management, labor demand forecasting, schedule compliance rules, and intraday adjustment workflows. Configuration emphasized retail-specific scheduling logic and scenario-based planning to align store staffing with peak shopping periods. ORQUEST was positioned as a flexible platform enabling fast configuration and role-based access for planners and store managers.
Governance was driven by Retail Intelligence leadership, with Patrick Chiron, Retail Intelligence Director at Douglas, endorsing the selection and noting "We chose ORQUEST for their expertise and knowledge within the retail sector." The project emphasized a rapid rollout model and a retail-experienced implementation team to accelerate adoption across store operations and workforce planning functions. ORQUEST is referenced as the primary Workforce Scheduling application supporting operational scheduling and planning at Douglas.
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McDonald’s | Leisure and Hospitality | 150000 | $25.9B | United States | ORQUEST | ORQUEST | Workforce Scheduling | 2018 | n/a |
In 2018, McDonalds implemented ORQUEST, a Workforce Scheduling application, across its restaurants in Spain. The ORQUEST implementation introduced artificial intelligence driven scheduling to support store-level roster planning and labor demand forecasting, and the effort was described as a success story for McDonalds Spain. The deployment explicitly targeted restaurant operations and HR workflows to improve personnel management through automated scheduling and decision support.
Implementation workstreams emphasized AI driven demand forecasting, automated rostering and shift optimization, mobile schedule delivery and manager dashboards, and enforcement of compliance driven shift rules as core functional modules. Operational scope covered restaurant managers and HR operations across Spanish sites, executed as a phased regional rollout with centralized governance for scheduling policies and approval workflows. The project restructured scheduling processes by shifting routine roster assembly toward algorithmic recommendations with manager validation, and McDonalds cited improved personnel management as an outcome of adopting the ORQUEST Workforce Scheduling solution.
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Vodafone Group | Communications | 88780 | $43.9B | United Kingdom | ORQUEST | ORQUEST | Workforce Scheduling | 2020 | n/a |
In 2020, Vodafone Group implemented ORQUEST for Workforce Scheduling. The engagement is listed on the vendor site and identifies Vodafone Group as a customer of ORQUEST Workforce Scheduling, signaling a formal adoption of third party scheduling software.
The ORQUEST Workforce Scheduling deployment at Vodafone Group focused on standard workforce scheduling capabilities, including automated rostering and shift planning, availability and time off management, rule based compliance checks, and intraday schedule optimization. Configuration work emphasized business rules and role based access to support centralized schedule creation and localized adjustments, consistent with typical Workforce Scheduling functional modules.
Governance and operationalization concentrated on formalizing scheduling workflows, establishing roster approval and exception handling processes, and embedding schedule orchestration into existing workforce management practices. The implementation narrative centers on ORQUEST as the scheduling engine, with impacts on workforce management and operational scheduling functions across Vodafone Group.
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Buyer Intent: Companies Evaluating ORQUEST
- Wayflyer, a Ireland based Banking and Financial Services organization with 100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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