List of Pascom ONE Customers
Deggendorf, 94469,
Germany
Since 2010, our global team of researchers has been studying Pascom ONE customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pascom ONE for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pascom ONE for PBX, VoiP and Phone Systems include: KiKxxl, a Germany based Communications organisation with 2400 employees and revenues of $3.00 billion, seitenwind, a Germany based Communications organisation with 1825 employees and revenues of $456.0 million, AMPAREX, a Germany based Healthcare organisation with 170 employees and revenues of $37.0 million and many others.
Contact us if you need a completed and verified list of companies using Pascom ONE, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AMPAREX | Healthcare | 170 | $37M | Germany | Pascom | Pascom ONE | PBX, VoiP and Phone Systems | 2014 | n/a |
In 2014, Amparex implemented Pascom ONE. Pascom ONE is deployed as an internal cloud PBX in the PBX, VoiP and Phone Systems category to support Amparex's customer support operations in Germany.
The Pascom ONE deployment delivers CTI capabilities including click-to-dial and automatic customer pop-ups, wallboard driven support queue monitoring, and contact centre features used by Amparex support staff. Configuration emphasized CTI integration with agent desktops and call routing, and the implementation enabled automated ticketing workflows tied to incoming calls and caller context.
The implementation supports Amparex's support and CRM processes across its German operations, integrating Pascom ONE with the company ticketing and CRM workflows to surface caller context and trigger automated ticket creation. The vendor reported the project on April 4, 2018, and explicitly described improved real-time visibility and automated ticketing as delivered outcomes.
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KiKxxl | Communications | 2400 | $3.0B | Germany | Pascom | Pascom ONE | PBX, VoiP and Phone Systems | 2021 | n/a |
In 2021, KiKxxl implemented Pascom ONE as a cloud phone platform to consolidate telephony and contact-centre operations. Pascom ONE serves as KiKxxl's PBX, VoiP and Phone Systems platform delivering unified telephony and multi-site contact-centre capabilities across the company's German locations.
Configuration focused on the pascom cloud phone system's PBX and contact-centre modules, inferred from the vendor testimonial, and applied category-standard capabilities such as automatic call distribution, interactive voice response, configurable call routing, presence and unified voicemail. These capabilities were used to centralize inbound contact handling and internal telephony workflows.
The deployment emphasized open standards interoperability to improve integration and control, using standards-based telephony interfaces common to PBX, VoiP and Phone Systems implementations. Operational coverage targets KiKxxl's contact-centre and process area in Germany across multiple sites, impacting customer service and operations teams.
Governance included centralized provisioning and standardized configuration across sites to maintain consistent contact-centre workflows and telephony policies. The implementation delivered improved integration and control under open standards as described in the vendor testimonial.
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seitenwind | Communications | 1825 | $456M | Germany | Pascom | Pascom ONE | PBX, VoiP and Phone Systems | 2021 | n/a |
In 2021, seitenwind implemented Pascom ONE, deployed as a PBX, VoiP and Phone Systems application to support internal communications and process workflows in Germany. The agency portfolio entry on seitenwind.com and a customer testimonial on pascom’s site indicate seitenwind uses Pascom ONE for business communications, suggesting a cloud PBX and unified communications client footprint. The implementation emphasizes voice routing, user provisioning and UC client adoption as core telephony capabilities.
Operational scope covers seitenwind’s internal communications and process area in Germany, and the deployment impacts team collaboration and telephony administration. Configuration and modules implemented include Pascom ONE cloud PBX functionality, unified communications client deployment, and centralized telephony administration and provisioning consistent with PBX, VoiP and Phone Systems capabilities. The implementation is reported to improve team collaboration and simplify telephony administration.
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