AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Pascom ONE Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AMPAREX Healthcare 170 $37M Germany Pascom Pascom ONE PBX, VoiP and Phone Systems 2014 n/a
In 2014, Amparex implemented Pascom ONE. Pascom ONE is deployed as an internal cloud PBX in the PBX, VoiP and Phone Systems category to support Amparex's customer support operations in Germany. The Pascom ONE deployment delivers CTI capabilities including click-to-dial and automatic customer pop-ups, wallboard driven support queue monitoring, and contact centre features used by Amparex support staff. Configuration emphasized CTI integration with agent desktops and call routing, and the implementation enabled automated ticketing workflows tied to incoming calls and caller context. The implementation supports Amparex's support and CRM processes across its German operations, integrating Pascom ONE with the company ticketing and CRM workflows to surface caller context and trigger automated ticket creation. The vendor reported the project on April 4, 2018, and explicitly described improved real-time visibility and automated ticketing as delivered outcomes.
KiKxxl Communications 2400 $3.0B Germany Pascom Pascom ONE PBX, VoiP and Phone Systems 2021 n/a
In 2021, KiKxxl implemented Pascom ONE as a cloud phone platform to consolidate telephony and contact-centre operations. Pascom ONE serves as KiKxxl's PBX, VoiP and Phone Systems platform delivering unified telephony and multi-site contact-centre capabilities across the company's German locations. Configuration focused on the pascom cloud phone system's PBX and contact-centre modules, inferred from the vendor testimonial, and applied category-standard capabilities such as automatic call distribution, interactive voice response, configurable call routing, presence and unified voicemail. These capabilities were used to centralize inbound contact handling and internal telephony workflows. The deployment emphasized open standards interoperability to improve integration and control, using standards-based telephony interfaces common to PBX, VoiP and Phone Systems implementations. Operational coverage targets KiKxxl's contact-centre and process area in Germany across multiple sites, impacting customer service and operations teams. Governance included centralized provisioning and standardized configuration across sites to maintain consistent contact-centre workflows and telephony policies. The implementation delivered improved integration and control under open standards as described in the vendor testimonial.
seitenwind Communications 1825 $456M Germany Pascom Pascom ONE PBX, VoiP and Phone Systems 2021 n/a
In 2021, seitenwind implemented Pascom ONE, deployed as a PBX, VoiP and Phone Systems application to support internal communications and process workflows in Germany. The agency portfolio entry on seitenwind.com and a customer testimonial on pascom’s site indicate seitenwind uses Pascom ONE for business communications, suggesting a cloud PBX and unified communications client footprint. The implementation emphasizes voice routing, user provisioning and UC client adoption as core telephony capabilities. Operational scope covers seitenwind’s internal communications and process area in Germany, and the deployment impacts team collaboration and telephony administration. Configuration and modules implemented include Pascom ONE cloud PBX functionality, unified communications client deployment, and centralized telephony administration and provisioning consistent with PBX, VoiP and Phone Systems capabilities. The implementation is reported to improve team collaboration and simplify telephony administration.
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FAQ - APPS RUN THE WORLD Pascom ONE Coverage

Pascom ONE is a PBX, VoiP and Phone Systems solution from Pascom.

Companies worldwide use Pascom ONE, from small firms to large enterprises across 21+ industries.

Organizations such as KiKxxl, seitenwind and AMPAREX are recorded users of Pascom ONE for PBX, VoiP and Phone Systems.

Companies using Pascom ONE are most concentrated in Communications and Healthcare, with adoption spanning over 21 industries.

Companies using Pascom ONE are most concentrated in Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Pascom ONE across Americas, EMEA, and APAC.

Companies using Pascom ONE range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Pascom ONE include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Pascom ONE customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of PBX, VoiP and Phone Systems.