List of Peopleware Time Off Customers
Dusseldorf, 40221,
Germany
Since 2010, our global team of researchers has been studying Peopleware Time Off customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Peopleware Time Off for Absence and Leave Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Peopleware Time Off for Absence and Leave Management include: Witt, a Germany based Retail organisation with 3700 employees and revenues of $1.48 billion, Msc Crociere, a Italy based Professional Services organisation with 216 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Peopleware Time Off, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Peopleware Time Off customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Msc Crociere | Professional Services | 216 | $25M | Italy | InVision AG | Peopleware Time Off | Absence and Leave Management | 2018 | n/a |
In 2018, Msc Crociere implemented Peopleware Time Off, an Absence and Leave Management application from InVision AG, to support workforce management for its contact centres. The initial deployment began as a pilot in Italy and was expanded globally, with explicit objectives around planning, forecasting, intraday operations and contact centre staffing, leading to reduced wait times and improved staffing transparency.
The implementation deployed core absence and time off capabilities including employee self service for vacation requests and shift swaps through a central portal, alongside workforce planning and forecasting capabilities. Peopleware Time Off was configured to surface availability and approved absences to staffing planners, and to support intraday staffing adjustments and contact centre shift management workflows.
Operational coverage centered on contact centre operations, with the solution embedded into staffing and scheduling processes across sites as the rollout moved beyond the Italian pilot. The deployment focused on integrating absence workflows into existing workforce management practices and schedule orchestration, enabling day of operations visibility for planners and frontline managers.
Governance emphasized a phased pilot then global expansion approach, standardizing request and approval flows through the portal to improve transparency between HR, workforce planners and contact centre supervisors. The case documents that deployment of Peopleware Time Off delivered clearer staffing visibility and lower customer wait times, with the portal enabling employees to manage vacation requests and shift swaps directly.
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Witt | Retail | 3700 | $1.5B | Germany | InVision AG | Peopleware Time Off | Absence and Leave Management | 2023 | n/a |
In 2023, Witt implemented Peopleware Time Off in the Absence and Leave Management category to modernize workforce management for customer service across channels in Germany. The initiative began in October 2023 and targeted forecasting, scheduling, and operational reporting to improve frontline capacity and shift planning.
Configuration emphasized forecasting, schedule optimization, and reporting modules, with an employee portal for schedule visibility and self-service interactions. Although the case study does not explicitly name a separate leave module, Peopleware Time Off’s employee portal enables self-service schedule and time off interactions, so Time Off usage is inferred as part of the deployment.
The deployment covered HR and operations for Witt’s Germany region and focused on customer service functions across multiple channels, aligning scheduling and forecasting workflows to day-to-day contact center operations. Reporting capabilities were used to monitor staffing levels and inform shift adjustments, tying operational planning to capacity metrics.
Rollout and governance followed a defined timeline that began in October 2023, with operational monitoring and reporting driving iterative schedule adjustments. By April 2024 the program delivered measurable efficiency gains, including a 2.8 percentage-point increase in capacity, demonstrating a tightened link between forecasting, scheduling, and operational performance.
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