List of Pepper eCommerce Customers
Pepper
511 W 25th St 4 105,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 716-560-2985
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying Pepper eCommerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pepper eCommerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pepper eCommerce for eCommerce include: Palmer Food Services, a United States based Distribution organisation with 300 employees and revenues of $169.0 million, Prime Source Foods, a United States based Distribution organisation with 400 employees and revenues of $135.0 million, Seattle Fish, a United States based Distribution organisation with 135 employees and revenues of $35.0 million, Countrywide Australasia, a Australia based Distribution organisation with 18 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Pepper eCommerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pepper eCommerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Countrywide Australasia | Distribution | 18 | $2M | Australia | Pepper | Pepper eCommerce | eCommerce | 2023 | n/a |
In 2023 Countrywide Australasia implemented Pepper eCommerce across its cooperative to modernize ordering, pricing and promotions for its Australia foodservice members. The deployment used the Pepper eCommerce platform in the eCommerce category to centralize digital ordering and to improve product discovery across member stores.
Implementation focused on core eCommerce capabilities including storefront and product catalog configuration, pricing and promotions management, order capture and checkout flows, and product discovery enhancements. Typical implementations completed in six to eight weeks, enabling rapid digital adoption by Countrywide members and aligning platform configuration with cooperative commercial rules and assortments.
Operational coverage targeted Countrywide cooperative members within the Australian foodservice channel, impacting ordering, commercial pricing, promotions and merchandising functions. Rollout and provisioning occurred across the cooperative membership with member onboarding and commerce governance coordinated at the group level. According to the vendor case study the rollout produced reported increases in online orders and approximately 10% sales uplift attributed to improved product discovery on the Pepper eCommerce platform.
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Palmer Food Services | Distribution | 300 | $169M | United States | Pepper | Pepper eCommerce | eCommerce | 2023 | n/a |
In 2023 Palmer Food Services implemented Pepper eCommerce alongside Pepper Payments to streamline ordering and accounts receivable, deploying the solution within its U.S. foodservice operations. The implementation uses Pepper eCommerce as the primary eCommerce platform to centralize online ordering and integrated payment processing for distribution customers.
The deployment combined web storefront and order management capabilities of Pepper eCommerce with Pepper Payments to enable autopay and reduce manual check processing, implementing accounts receivable automation and electronic collections workflows. Functional capabilities implemented included online order capture, payment authorization and settlement, and AR posting automation, aligning common eCommerce order-to-cash functionality with Palmer’s operational needs.
Operational scope covered U.S. foodservice distribution channels, and the business functions impacted were sales order processing and accounts receivable. Integrations were executed between Pepper eCommerce and Pepper Payments to centralize ordering and payments, enabling autopay enrollment and lowering manual check handling, and per the vendor case study the deployment delivered 20 to 40 hours per week saved in accounts receivable and a measurable reduction in past-due receivables.
Governance and process changes focused on reconfiguring AR workflows to support electronic payment acceptance and autopay enrollment, standardizing collections processes inside the eCommerce payment flow. The implementation positioned Pepper eCommerce to consolidate order capture, payment processing and reconciliation into a single platform for Palmer Food Services.
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Prime Source Foods | Distribution | 400 | $135M | United States | Pepper | Pepper eCommerce | eCommerce | 2025 | n/a |
In 2025 Prime Source Foods implemented Pepper eCommerce, deploying Pepper eCommerce on its public website to enable online ordering and digital storefront capabilities for the distribution business. The deployment is categorized as eCommerce and positions the website as the primary channel for product discovery and order intake.
Configuration centered on product catalog management with SKU level merchandising, pricing and promotion controls, shopping cart and checkout workflows, and order capture tied to the website. Implementation work included storefront presentation, product search, responsive design and automation of order confirmation and status workflows to support fulfillment and customer service. Pepper eCommerce serves as the application layer for these functional modules and storefront operations.
Operational scope spans commercial, sales, customer service and warehouse operations, reflecting typical eCommerce operational coverage for a 400 employee distributor. Governance established ownership for catalog, pricing and promotions across merchandising and operations teams, and the rollout approach kept the live site active while sequencing online ordering features. The company continues to operate the Pepper eCommerce storefront on its website.
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Seattle Fish | Distribution | 135 | $35M | United States | Pepper | Pepper eCommerce | eCommerce | 2022 | n/a |
In 2022, Seattle Fish deployed Pepper eCommerce to provide a full product catalog, real-time pricing and integrated payments across its U.S. seafood distribution business. Seattle Fish implemented Pepper eCommerce as a white label storefront and order capture layer to shift customer-facing ordering away from manual entry and toward consultative selling by its direct sales representatives.
The implementation configured core eCommerce capabilities inside Pepper eCommerce, including catalog management with item and pricing visibility, real-time price presentation during order capture, integrated payments for checkout and settlement, and AI-driven product recommendations embedded in the ordering flow. These modules supported standard order capture and checkout workflows, and centralized product and pricing governance within the application.
Operational coverage focused on the sales and order operations workflows used by DSRs across Seattle Fish's U.S. distribution footprint, with finance stakeholders benefiting from faster payment processing through integrated payments. Integrations implemented are limited to the explicit integrated payments capability provided by Pepper eCommerce, while catalog and pricing were consolidated into the Pepper environment for frontline access.
Governance and process changes reoriented DSR responsibilities toward consultative selling and reduced manual order entry work, with rollout oriented to sales and order entry teams. Per Pepper's case study the deployment yielded approximately 25 percent less time on manual processing, higher order values driven by AI recommendations, and improved cash flow for Seattle Fish.
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Buyer Intent: Companies Evaluating Pepper eCommerce
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FAQ - APPS RUN THE WORLD Pepper eCommerce Coverage
Pepper eCommerce is a eCommerce solution from Pepper.
Companies worldwide use Pepper eCommerce, from small firms to large enterprises across 21+ industries.
Organizations such as Palmer Food Services, Prime Source Foods, Seattle Fish and Countrywide Australasia are recorded users of
Pepper eCommerce for eCommerce.
Companies using Pepper eCommerce are most concentrated in Distribution, with adoption spanning over 21 industries.
Companies using Pepper eCommerce are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Pepper eCommerce across Americas, EMEA, and APAC.
Companies using Pepper eCommerce range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Pepper eCommerce include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Pepper eCommerce customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.