List of Pepper eCommerce Customers
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United States
Since 2010, our global team of researchers has been studying Pepper eCommerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pepper eCommerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pepper eCommerce for eCommerce include: Palmer Food Services, a United States based Distribution organisation with 300 employees and revenues of $169.0 million, Prime Source Foods, a United States based Distribution organisation with 400 employees and revenues of $135.0 million, Seattle Fish, a United States based Distribution organisation with 135 employees and revenues of $35.0 million, Countrywide Australasia, a Australia based Distribution organisation with 18 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Pepper eCommerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pepper eCommerce customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Countrywide Australasia | Distribution | 18 | $2M | Australia | Pepper | Pepper eCommerce | eCommerce | 2023 | n/a |
In 2023 Countrywide Australasia implemented Pepper eCommerce across its cooperative to modernize ordering, pricing and promotions for its Australia foodservice members. The deployment used the Pepper eCommerce platform in the eCommerce category to centralize digital ordering and to improve product discovery across member stores.
Implementation focused on core eCommerce capabilities including storefront and product catalog configuration, pricing and promotions management, order capture and checkout flows, and product discovery enhancements. Typical implementations completed in six to eight weeks, enabling rapid digital adoption by Countrywide members and aligning platform configuration with cooperative commercial rules and assortments.
Operational coverage targeted Countrywide cooperative members within the Australian foodservice channel, impacting ordering, commercial pricing, promotions and merchandising functions. Rollout and provisioning occurred across the cooperative membership with member onboarding and commerce governance coordinated at the group level. According to the vendor case study the rollout produced reported increases in online orders and approximately 10% sales uplift attributed to improved product discovery on the Pepper eCommerce platform.
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Palmer Food Services | Distribution | 300 | $169M | United States | Pepper | Pepper eCommerce | eCommerce | 2023 | n/a |
In 2023 Palmer Food Services implemented Pepper eCommerce alongside Pepper Payments to streamline ordering and accounts receivable, deploying the solution within its U.S. foodservice operations. The implementation uses Pepper eCommerce as the primary eCommerce platform to centralize online ordering and integrated payment processing for distribution customers.
The deployment combined web storefront and order management capabilities of Pepper eCommerce with Pepper Payments to enable autopay and reduce manual check processing, implementing accounts receivable automation and electronic collections workflows. Functional capabilities implemented included online order capture, payment authorization and settlement, and AR posting automation, aligning common eCommerce order-to-cash functionality with Palmer’s operational needs.
Operational scope covered U.S. foodservice distribution channels, and the business functions impacted were sales order processing and accounts receivable. Integrations were executed between Pepper eCommerce and Pepper Payments to centralize ordering and payments, enabling autopay enrollment and lowering manual check handling, and per the vendor case study the deployment delivered 20 to 40 hours per week saved in accounts receivable and a measurable reduction in past-due receivables.
Governance and process changes focused on reconfiguring AR workflows to support electronic payment acceptance and autopay enrollment, standardizing collections processes inside the eCommerce payment flow. The implementation positioned Pepper eCommerce to consolidate order capture, payment processing and reconciliation into a single platform for Palmer Food Services.
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Prime Source Foods | Distribution | 400 | $135M | United States | Pepper | Pepper eCommerce | eCommerce | 2025 | n/a |
In 2025 Prime Source Foods implemented Pepper eCommerce, deploying Pepper eCommerce on its public website to enable online ordering and digital storefront capabilities for the distribution business. The deployment is categorized as eCommerce and positions the website as the primary channel for product discovery and order intake.
Configuration centered on product catalog management with SKU level merchandising, pricing and promotion controls, shopping cart and checkout workflows, and order capture tied to the website. Implementation work included storefront presentation, product search, responsive design and automation of order confirmation and status workflows to support fulfillment and customer service. Pepper eCommerce serves as the application layer for these functional modules and storefront operations.
Operational scope spans commercial, sales, customer service and warehouse operations, reflecting typical eCommerce operational coverage for a 400 employee distributor. Governance established ownership for catalog, pricing and promotions across merchandising and operations teams, and the rollout approach kept the live site active while sequencing online ordering features. The company continues to operate the Pepper eCommerce storefront on its website.
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Distribution | 135 | $35M | United States | Pepper | Pepper eCommerce | eCommerce | 2022 | n/a |
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