List of PicallEx CRM Customers
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Since 2010, our global team of researchers has been studying PicallEx CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PicallEx CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PicallEx CRM for CRM include: BPO Solutions BQ Colombia, a Colombia based Professional Services organisation with 10 employees and revenues of $1.0 million, Vip2Phone, a United States based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using PicallEx CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PicallEx CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BPO Solutions BQ Colombia | Professional Services | 10 | $1M | Colombia | PicallEx | PicallEx CRM | CRM | 2024 | n/a |
In 2024, BPO Solutions BQ Colombia implemented PicallEx CRM to centralize omnichannel leads, calls and chat for its Colombia BPO operations, deploying the application as the company CRM backbone. PicallEx CRM was provisioned alongside a contact center capability to unify voice handling and digital messaging within a single customer relationship management environment.
The implementation included a Contact Center module and integrations for chat and WhatsApp to route and log customer interactions, enabling unified lead intake and agent handling workflows. Configuration emphasized omnichannel queueing, contextual interaction history and standardized follow up processes to improve contactability and handoff between agents. The vendor reported an approximately 30% increase in contactability within 90 days.
Operational coverage focused on BPO operations in Colombia, impacting contact center agents and lead management processes rather than broader back office systems. Governance prioritized consolidated interaction logging and workflow standardization for agent routing and escalation, supporting centralized omnichannel lead handling.
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Vip2Phone | Retail | 10 | $1M | United States | PicallEx | PicallEx CRM | CRM | 2021 | n/a |
In 2021, Vip2Phone provisioned PicallEx CRM as a cloud CRM offering for its United States customers, using the PicallEx platform to deliver lead and telephony-enabled CRM services. Vip2Phone positioned PicallEx CRM to combine contact and lead management with embedded voice workflows, leveraging inferred modules that include core CRM functionality plus an intelligent dialer and call tracking capabilities described on the vendor product pages.
The deployment model is cloud-hosted PicallEx platform provisioned by Vip2Phone, with functionality oriented to sales and customer engagement teams, supporting lead capture, contact lifecycle management, outbound dialing and call attribution. Configuration and product rollout are organized as a packaged service for Vip2Phone customers in the US market, with governance focused on operationalizing telephony-enabled CRM workflows and agent call handling within the PicallEx CRM environment.
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Buyer Intent: Companies Evaluating PicallEx CRM
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