List of PlushForums Customers
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Since 2010, our global team of researchers has been studying PlushForums customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PlushForums for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PlushForums for Community Management include: University of Pennsylvania, a United States based Education organisation with 39859 employees and revenues of $14.40 billion, Wigs Forum, a United States based Retail organisation with 30 employees and revenues of $6.0 million, HostingAdvice.com, a United States based Media organisation with 20 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using PlushForums, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PlushForums customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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HostingAdvice.com | Media | 20 | $4M | United States | PlushForums | PlushForums | Community Management | 2018 | n/a |
In 2018, HostingAdvice.com implemented PlushForums for Community Management. The media publisher HostingAdvice.com selected PlushForums to provide forum-based audience engagement and community management capabilities, citing the vendor emphasis on user experience, strong design, and vendor support as noted by Laura Bernheim, HostingAdvice.com. PlushForums provides core forum functionality consistent with Community Management needs, including discussion threads, user profiles, moderation controls, notifications, and configurable design themes, which align with the publisher’s requirement to engage readers and structure conversations. The implementation was scoped to the editorial and audience engagement teams within the 20 employee United States organization, reflecting a fit for a small to mid sized media operation.
Architecturally the deployment emphasized a lightweight, user centric forum layer that is integrated into the publisher’s site and editorial processes, configured to support structured discussion and moderation workflows. Governance was organized around content moderation, user onboarding, and editorial collaboration, with PlushForums configured to centralize community rules, moderation roles, and workflow handoffs between community managers and editorial staff. Operational coverage focused on the publisher’s online audience channels, and affordability plus vendor support were reported as selection drivers. The narrative restates PlushForums as the application providing Community Management for HostingAdvice.com in 2018.
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University of Pennsylvania | Education | 39859 | $14.4B | United States | PlushForums | PlushForums | Community Management | 2014 | n/a |
In 2014, University of Pennsylvania implemented PlushForums as its Community Management platform to provide an asynchronous collaboration environment for students, alumni, and faculty. The PlushForums deployment focused on role based community spaces, threaded discussions, user profiles, group based forums, and notification workflows to support persistent asynchronous interactions across campus constituencies.
Operational scope covered student cohorts, alumni networks, and faculty communities, enabling cross functional academic and alumni engagement and mirroring Penn's collaborative offline culture, as noted by Dr. Joe Mazza. Governance was configured with role based access controls, moderator workflows, content guidelines, and activity moderation to manage academic and community discourse. The implementation emphasized asynchronous collaboration capabilities typical of Community Management systems such as threaded conversations, curated topic channels, and notification feeds to sustain long running academic discussions. The outcome was an online forum environment that allowed students, alumni and faculty to work asynchronously to mirror collaborative offline culture.
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Wigs Forum | Retail | 30 | $6M | United States | PlushForums | PlushForums | Community Management | 2017 | n/a |
In 2017 Wigs Forum implemented PlushForums to provide Community Management functionality directly within its Shopify storefront, seeking a customer community layer that balanced ease of use and design quality. The deployment focused on embedding a forum experience for shoppers and registered customers, aligning the application selection with a small retail team operating an online store.
PlushForums was configured to deliver core community capabilities typical of community platforms, including discussion threads, user profiles, moderation controls, and visual theming to match the store aesthetic. Configuration was described as rapid, the product taking minutes to configure and go live, which reduced time to value for the Wigs Forum team and enabled immediate customer engagement workflows.
The implementation integrated with the existing Shopify Store environment, embedding forum access and customer interaction points within the commerce experience, and supporting front‑facing community engagement tied to product pages and customer accounts. Operational coverage centered on customer engagement and support use cases, informing marketing and customer service workflows through public discussions and member interactions.
Governance was kept lightweight to match the organization size, emphasizing ease of administration and ongoing vendor support, which the Wigs Forum team cited as a key factor in long term confidence. PlushForums was selected for its balance of design, usability, and substantive feature set, and the vendor support experience was reported as a decisive element in sustaining the Community Management implementation.
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