List of Poket Platform Customers
Singapore, 48623,
Singapore
Since 2010, our global team of researchers has been studying Poket Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Poket Platform for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Poket Platform for Customer Loyalty include: Cathay Ad-House, a Singapore based Media organisation with 300 employees and revenues of $36.0 million, Volkswagen Passenger Cars Malaysia, a Malaysia based Automotive organisation with 150 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Poket Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Poket Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cathay Ad-House | Media | 300 | $36M | Singapore | Poket | Poket Platform | Customer Loyalty | 2022 | n/a |
In 2022 Cathay Ad-House engaged Poket Platform to run a nationwide loyalty programme across approximately 30 outlets in Malaysia, positioning Poket Platform as the company solution for Customer Loyalty to manage members, redemptions and automated marketing. The engagement focused on a branded mobile app launch and backend operations to support customer engagement and CRM led marketing workflows. Cathay Ad-House Poket Platform Customer Loyalty is described as the central application for member lifecycle and redemption orchestration within retail sites.
Implementation centered on Poket Platform modules consistent with a Customer Loyalty deployment, including a consumer facing mobile application for membership enrollment and redemption workflows, and a merchant portal for backend configuration and campaign management. The merchant portal was used for member data management, redemptions processing, and automated marketing campaign setup, reflecting business functions in marketing, customer engagement, and store operations. Poket Platform mobile app and backend portal were explicitly cited in vendor material as the initial functional components launched.
Operational coverage encompassed retail outlets across Malaysia with the merchant portal intended to provide centralized control for store managers and marketing teams, and the mobile app providing customer touchpoints for earning and redeeming rewards. The scope emphasized CRM and marketing automation capabilities within the Customer Loyalty category, aligning member management with in‑store redemption processes and program governance.
Governance and rollout were phased, with an initial nationwide app launch and backend usability prioritized, and further phased improvements planned to extend functionality and refine operations. Deployment narratives stress centralized administration through the Poket Platform merchant portal to standardize redemption rules and campaign workflows, while ongoing phases target iterative capability enhancements rather than broad system replacement.
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Volkswagen Passenger Cars Malaysia | Automotive | 150 | $15M | Malaysia | Poket | Poket Platform | Customer Loyalty | 2022 | n/a |
In 2022 Volkswagen Passenger Cars Malaysia implemented the Poket Platform as its Customer Loyalty solution to support CRM and repeat sales initiatives. The Poket Platform was positioned to drive marketing campaigns and customer retention across Volkswagen Passenger Cars Malaysia.
The deployment incorporated a mobile application and a web based merchant portal for loyalty and campaigns, inferred from vendor references to the Poket app and campaign activity. Functional capabilities implemented aligned with Customer Loyalty best practices and included loyalty program management, campaign orchestration, customer profile and segmentation workflows, and rewards management. Configuration work emphasized campaign templates, reward rule sets, and customer engagement touch points across mobile and web channels.
Operational ownership centered on marketing and CRM teams, who configured campaign workflows and managed segment based promotions through the merchant portal and mobile channels. Governance and rollout activities focused on campaign approval workflows, rewards redemption policies, and merchant onboarding procedures to align sales and marketing execution.
The vendor testimonial reports approximately 24 percent growth following the implementation and indicates that 17 percent of transactions originated from returning customers, outcomes attributed to the Poket Platform implementation.
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