List of Premier Software Customers
Journey
Elmstone Business Park, Stoke Road,
Cheltenham, GL51 9SY,
United Kingdom
Cheltenham, GL51 9SY,
United Kingdom
44 12 4268-2050
Professional Services
150
$20M
Since 2010, our global team of researchers has been studying Premier Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Premier Software for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Premier Software for Hospitality ERP include: Cairn Group, a United Kingdom based Leisure and Hospitality organisation with 2200 employees and revenues of $138.0 million, Grantley Hall, a United Kingdom based Leisure and Hospitality organisation with 385 employees and revenues of $23.0 million, Journey, a United Kingdom based Professional Services organisation with 150 employees and revenues of $20.0 million, Old Thorns Golf Hotel and Country Estate, a United Kingdom based Leisure and Hospitality organisation with 237 employees and revenues of $18.0 million, The Coniston Hotel United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 120 employees and revenues of $13.0 million and many others.
Contact us if you need a completed and verified list of companies using Premier Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Premier Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Blushes Cheltenham | Retail | 10 | $1M | United Kingdom | Journey | Premier Software | Hospitality ERP | 2013 | n/a |
In 2013, Blushes Cheltenham deployed Premier Software, using the Premier Software application as a Hospitality ERP to support customer-facing and back-office operations on its website. The implementation positions Blushes Cheltenham Premier Software Hospitality ERP Business Function as the transactional backbone for the retailer’s online storefront and in-store sales channels.
The implementation focused on standard Hospitality ERP capabilities, with configuration work to surface product and availability data to the website and to centralize order capture. Functional workflows emphasized inventory management, point of sale order processing, customer record handling, and basic financial reconciliation, reflecting typical Hospitality ERP module alignment. Premier Software was used to unify item master data and pricing across the web channel and the physical store.
Operational coverage was limited to the single-site retail footprint in Cheltenham, intended for use by store staff and small back-office teams responsible for inventory and accounts. Governance remained compact, with system administration and process control aligned to store operations and owner oversight, and day-to-day workflows geared toward synchronized web and in-store fulfillment. Configuration and role-based access were structured to support retail floor activity, stock replenishment, and financial posting within the Hospitality ERP.
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Cairn Group | Leisure and Hospitality | 2200 | $138M | United Kingdom | Journey | Premier Software | Hospitality ERP | 2020 | n/a |
In 2020, Cairn Group implemented Premier Software as its Hospitality ERP to standardize core hospitality operations and financial workflows. The deployment is surfaced on the Cairn Group website and was scoped to support reservations, front office operations, corporate finance and procurement functions across the business.
Configuration centered on categories typical to Hospitality ERP, including property management and central reservations, finance and general ledger, procurement and inventory control, and workforce scheduling capabilities. Premier Software was configured for room inventory and rate management, night audit automation, consolidated financial reporting, and to expose booking and availability data for the Cairn Group public site.
Operational coverage connected front desk, reservations, finance and procurement teams, enabling unified operational to financial process flows and tighter handoffs between revenue and accounting functions. Governance introduced centralized master data controls and role based access for property and corporate users, and workflows were restructured to route reservations, billing and procurement approvals through the Premier Software Hospitality ERP environment.
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Durley Dean Hotel United Kingdom | Leisure and Hospitality | 60 | $4M | United Kingdom | Journey | Premier Software | Hospitality ERP | 2021 | n/a |
In 2021, Durley Dean Hotel United Kingdom deployed Premier Software, a Hospitality ERP, to centralize property operations and surface online booking functionality on its public website. The implementation targeted the hotel's operational footprint across front desk, reservations, housekeeping, food and beverage, and finance teams to bring core operational workflows into a single application.
Premier Software was configured to support reservation and booking management, front office check in and check out workflows, rate and availability controls, housekeeping status tracking, invoice generation and core accounting ledgers, and operational reporting. Configuration emphasized standard Hospitality ERP capabilities such as rate plan management, occupancy controls, posting rules and user role security to align operational processes across departments.
Using Premier Software on their website, the hotel exposed inventory and booking flows to the public site, creating a direct integration point between the Hospitality ERP and the hotel's web booking layer. Governance and operational control were retained by internal operations and finance leads who managed access, rate changes and posting policies, with a phased rollout across departments in 2021 to limit guest service disruption.
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Grantley Hall | Leisure and Hospitality | 385 | $23M | United Kingdom | Journey | Premier Software | Hospitality ERP | 2019 | n/a |
In 2019 Grantley Hall implemented Premier Software as its Hospitality ERP to streamline spa and reservations workflows across the property. The deployment centered on Core by Premier Software as the business management platform responsible for booking intake, scheduling and reservations management for spa and guest services.
The implementation integrated Core by Premier Software with Journey Hospitality's onejourney spa module, enabling customers to browse, book and buy in a single, seamless transaction through the property website. Functional components configured included the Core reservations engine, onejourney's spa commerce module and a sales dashboard for trend monitoring, with all payments processed securely into Stripe and booking data pushed into Core's reservations system.
Integration was implemented as a two way connection so onejourney accessed live availability from Core to manage guest expectations and reduce the risk of overbooking, while Core received confirmed bookings for scheduling by on property teams. Operational coverage focused on spa and wellness operations, front desk reservations and the sales function at Grantley Hall, with online checkout designed to support upsell and cross sell of treatments and packages.
Governance and process changes consolidated online inventory control and removed manual reservation entry by digitally transferring booking data into Core, reducing errors in day to day scheduling. Outcomes stated by vendor sources include reduced overbooking risk and commercial uplift, with properties using Core and onejourney reported to see commercial uplift of up to 40 per cent, and the integrated sales dashboard supporting trend analysis across single or multiple sites.
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Journey | Professional Services | 150 | $20M | United Kingdom | Journey | Premier Software | Hospitality ERP | 2024 | n/a |
In 2024, Journey implemented Premier Software, a Hospitality ERP. Journey is using Premier Software on its website to power front-office booking workflows and customer touchpoints for its UK operations.
The deployment of Premier Software emphasizes Hospitality ERP capabilities common to the category, including reservation and booking management, central finance and accounting ledgers, inventory and rate management, guest profile and CRM functions, and consolidated reporting. Configuration work focused on aligning online booking flows with back-office finance controls and embedding Premier Software business rules into the website checkout and availability logic.
Operational coverage centers on Journey's United Kingdom business and impacts commercial, reservations, and finance functions. Governance was structured around role based access and configuration controls to separate website facing booking functions from back-office accounting, with a phased activation of web booking integration followed by consolidated reporting and revenue routines.
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Leisure and Hospitality | 237 | $18M | United Kingdom | Journey | Premier Software | Hospitality ERP | 2017 | n/a |
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Leisure and Hospitality | 120 | $7M | United Kingdom | Journey | Premier Software | Hospitality ERP | 2016 | n/a |
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Leisure and Hospitality | 120 | $13M | United Kingdom | Journey | Premier Software | Hospitality ERP | 2020 | n/a |
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FAQ - APPS RUN THE WORLD Premier Software Coverage
Premier Software is a Hospitality ERP solution from Journey.
Companies worldwide use Premier Software, from small firms to large enterprises across 21+ industries.
Organizations such as Cairn Group, Grantley Hall, Journey, Old Thorns Golf Hotel and Country Estate and The Coniston Hotel United Kingdom are recorded users of
Premier Software for Hospitality ERP.
Companies using Premier Software are most concentrated in Leisure and Hospitality and Professional Services, with adoption spanning over 21 industries.
Companies using Premier Software are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Premier Software across Americas, EMEA, and APAC.
Companies using Premier Software range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 62.5%, large organizations with 1,001-10,000 employees - 12.5%, and global enterprises with 10,000+ employees - 0%.
Customers of Premier Software include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Premier Software customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hospitality ERP.