List of Primo XB Customers
Birmingham, B1 1TJ,
United Kingdom
Since 2010, our global team of researchers has been studying Primo XB customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Primo XB for Sales Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Primo XB for Sales Automation include: BD Services United Kingdom, a United Kingdom based Professional Services organisation with 50 employees and revenues of $5.0 million, Sozias Spain, a Spain based Communications organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Primo XB, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Primo XB customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BD Services United Kingdom | Professional Services | 50 | $5M | United Kingdom | PrimoDialler | Primo XB | Sales Automation | 2022 | n/a |
In 2022, BD Services United Kingdom implemented Primo XB under the Sales Automation category as a hosted dialler to support outbound calling across the United Kingdom and South Africa. The deployment leveraged Primo's hosted dialler architecture to centralize dialler control, session handling, and campaign provisioning for a small professional services outreach operation.
Primary functional capabilities implemented included outbound campaign orchestration, call list management, dialing workflows aligned to telemarketing needs, and real-time monitoring and reporting to support lead generation teams. These capabilities map to standard Sales Automation workflows for contact routing, campaign scheduling, and call outcome capture, and Primo XB is described as providing the dialing and operational automation layer used by BD Services.
The Primo Dialler case study references the hosted dialler platform and does not explicitly name individual modules, therefore Primo XB usage is inferred from the published account. Operational coverage explicitly encompassed BD Services' telemarketing and lead generation functions across UK and South Africa, with platform governance oriented around centralized campaign configuration and performance monitoring. The implementation is reported to have delivered higher uptime, improved service levels and reduced costs.
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Sozias Spain | Communications | 10 | $1M | Spain | PrimoDialler | Primo XB | Sales Automation | 2023 | n/a |
In 2023, Sozias Spain implemented Primo XB as a Sales Automation application to support sales communications, CRM-integrated call logging and lead handling. The Primo XB product page lists Sozias as a customer testimonial and highlights Primo XB sales and CRM integration along with conversational features targeted to the Spain region.
Primo XB is used to capture CRM-integrated call logs, manage telecoms-based lead handling workflows, and provide conversational engagement capabilities to improve sales follow-up. Configuration work emphasized call logging, lead routing, activity synchronization, and conversational scripting, reflecting core Sales Automation functional workflows appropriate for a small sales organization.
Integrations are centered on the CRM connection for call logging and lead synchronization, with Primo XB orchestrating telecoms routing and conversational session handling to maintain contact and activity records in the sales stack. Operational scope and governance focus on sales and lead management processes in Spain, and the vendor testimonial explicitly links the Primo XB deployment to improved sales follow-up for Sozias.
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