List of Proact Managed Services Customers
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Since 2010, our global team of researchers has been studying Proact Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Proact Managed Services for Infrastructure & Network MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Proact Managed Services for Infrastructure & Network MSP include: University of Gloucestershire, a United Kingdom based Education organisation with 1500 employees and revenues of $504.0 million, easy software, a Germany based Professional Services organisation with 120 employees and revenues of $23.0 million, Samhall, a Sweden based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Proact Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Proact Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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easy software | Professional Services | 120 | $23M | Germany | Proact | Proact Managed Services | Infrastructure & Network MSP | 2019 | n/a |
In 2019, easy software implemented Proact Managed Services in an Infrastructure & Network MSP engagement with Proact as the vendor. The deployment provisioned managed cloud infrastructure and a managed Kubernetes service for application hosting and DevOps, delivered from Proact’s Nuremberg data centre.
Proact Managed Services implemented 24/7 operations, monitoring, logging and disaster recovery as core operational capabilities. Functional modules included managed Kubernetes clusters, continuous operations and log aggregation tied to application hosting and DevOps process areas.
The operational scope covered application hosting and DevOps workflows, with Proact staff in Nuremberg handling monitoring, logging and recovery operations. The engagement supported easy software's move of its product portfolio toward a SaaS delivery model and enabled DevOps adoption across engineering and operations teams.
Per the Proact case study, the engagement increased scalability and reduced operating costs by approximately 50 percent while shifting delivery toward SaaS. These outcomes are explicitly reported results of the Proact Managed Services Infrastructure & Network MSP engagement.
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Samhall | Professional Services | 10 | $1M | Sweden | Proact | Proact Managed Services | Infrastructure & Network MSP | 2018 | n/a |
In 2018, Samhall engaged Proact to deliver Proact Managed Services as an Infrastructure & Network MSP to execute a phased Office 365 migration and to provide ongoing managed services for collaboration, email, and IT operations. The engagement covered service management across Sweden and targeted enterprise collaboration and messaging workflows for approximately 3,000 users.
Proact Managed Services implementation preserved mail flow during a six month migration, and included identity and access modernization by enabling single-sign-on. Functional capabilities implemented under the Proact Managed Services program included Office 365 tenant provisioning and consolidation, email migration orchestration, security configuration hardening, and continuous monitoring and advisory for collaboration platforms.
Integrations explicitly delivered in the program centered on Office 365 and identity integration for single-sign-on, with Proact providing ongoing Office 365 service management and monitoring. Operational scope was national, spanning Samhall sites across Sweden, and the migration approach used phased cutovers to maintain continuity of messaging and collaboration services.
Governance and operational control were shifted to a Proact-led managed services model, with advisory services and monitoring embedded into Samhall’s IT operations processes for collaboration and email. The case describes improved security posture and the enablement of single-sign-on as direct results of the Proact Managed Services deployment.
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University of Gloucestershire | Education | 1500 | $504M | United Kingdom | Proact | Proact Managed Services | Infrastructure & Network MSP | 2017 | n/a |
In 2017, University of Gloucestershire engaged Proact and implemented Proact Managed Services within the Infrastructure & Network MSP category. Proact transformed the university’s IT infrastructure and now delivers managed services for backup, storage, monitoring and service management across the UK campus, delivered as a multi stage engagement focused on resilience and availability.
Proact Managed Services was configured to cover core functional modules including managed backup, storage provisioning, continuous infrastructure monitoring, and operational service management aligned to the IT infrastructure/backup/DR process area. The implementation introduced a modern backup and disaster recovery approach and consolidated operational responsibilities under a single managed service contract to increase recoverability and system availability.
Operational scope for the managed service spans campus infrastructure and central IT operations across the university’s UK campus, with Proact operating day to day backup and DR orchestration alongside monitoring and service management workflows. The service bundle centers on routine backup scheduling, restore orchestration, storage administration, and alert-driven monitoring to maintain infrastructure availability and support student facing systems.
Governance moved to a managed service model, with Proact accountable for ongoing service management and monitoring, while internal IT staff were freed to focus on student facing innovation. According to Proact’s case study the program improved resiliency and availability and introduced a modern backup and disaster recovery approach.
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Buyer Intent: Companies Evaluating Proact Managed Services
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