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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Propio Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
City of Philadelphia Government 25000 $4.9B United States Propio Propio Natural Language Processing 2021 n/a
In 2021, City of Philadelphia engaged Propio to provide rapid-deployment medical interpreting using Propio, a Natural Language Processing application, for COVID-19 screenings and medical evaluations of Afghan evacuees at Philadelphia International Airport. Propio assembled interpreters within 48 hours and sustained 24/7 coverage for three weeks to support emergency screening operations and clinical intake workflows. Propio's Natural Language Processing capabilities were applied to enable real-time interpretation in Dari, Pashto and other languages during triage and clinician evaluations, supporting on-demand interpreter assignment and continuous session availability. The implementation focused on language detection, interpreter routing and live interpretation workflows typical of NLP-enabled interpretation services, enabling clinicians to conduct assessments and document findings in near real time. Operational scope was a public-health and healthcare engagement at Philadelphia International Airport, covering screening staff, clinical evaluators and quarantine management processes, and it supported screening of approximately 25,000 refugees. The deployment functionally inserted an interpretation layer into clinical screening and intake, enabling safe quarantine protocols and immediate access to care through continuous language support. Governance and process changes centered on augmenting screening workflows with rapid interpreter provisioning and integrating interpreted encounters into clinical decision pathways. The City of Philadelphia Propio Natural Language Processing engagement provided targeted language access for surge public-health operations, aligning interpreter availability with screening throughput during the multiweek refugee intake period.
NAVEX Global Professional Services 1200 $100M United States Propio Propio Natural Language Processing 2014 n/a
In 2014 NAVEX Global implemented Propio to provide enterprise localization and translation for governance, risk and compliance content. Propio is used as a Natural Language Processing partner to translate hotline reports, policies, websites and other compliance materials into more than 125 languages, supporting NAVEX Global’s global GRC operations from its United States headquarters. The implementation centers on configurable localization workflows and translation management capabilities, including multilingual quality assurance, staged review and customized escalation and reporting processes tailored to compliance workflows. Propio handles discrete content types such as hotline incident text, policy documents and web content, and the engagement embeds process controls for language validation and compliance escalation rather than a single monolithic module. Operational coverage spans NAVEX Global’s governance, risk and compliance functions worldwide and is delivered as an ongoing localization service model. The partnership has run for more than ten years and now delivers nearly 1,000 projects per year, with an explicitly stated 99.6 percent on-time delivery rate, reflecting sustained operational scale and service-level discipline. Governance is organized around prescribed escalation and reporting processes managed by Propio, aligning translation workflow checkpoints with NAVEX Global’s compliance review gates. Propio is referenced directly by name as the translation vendor, and the relationship is positioned as a long-term, application-level Natural Language Processing engagement supporting NAVEX Global’s GRC content lifecycle.
North East Medical Services Healthcare 700 $90M United States Propio Propio Natural Language Processing 2014 n/a
In 2014 North East Medical Services deployed Propio to translate patient-facing materials and educational presentations for ACA enrollment outreach across its San Francisco Bay Area clinics in the United States. Propio is a Natural Language Processing application used to generate and adapt multilingual patient education content for community outreach and enrollment workflows. The implementation focused on translations into Cantonese, Mandarin, Tagalog and Spanish, with explicit adaptation to an accessible reading level to improve comprehension. The program combined content ingestion, language model assisted translation and human linguistic review to ensure reading level and cultural relevance for patient-facing materials and external presentations. Operational coverage included NEMS clinic sites and external community presentations across the San Francisco Bay Area, where Propio translations supported outreach events and enrollment education. The deployment helped NEMS educate roughly 135 Chinese speaking patients in external presentations and improved patient comprehension and access to care, impacting patient education and ACA enrollment outreach processes.
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FAQ - APPS RUN THE WORLD Propio Coverage

Propio is a Natural Language Processing solution from Propio.

Companies worldwide use Propio, from small firms to large enterprises across 21+ industries.

Organizations such as City of Philadelphia, NAVEX Global and North East Medical Services are recorded users of Propio for Natural Language Processing.

Companies using Propio are most concentrated in Government, Professional Services and Healthcare, with adoption spanning over 21 industries.

Companies using Propio are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Propio across Americas, EMEA, and APAC.

Companies using Propio range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Propio include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Propio customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Natural Language Processing.