List of Propio Customers
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Since 2010, our global team of researchers has been studying Propio customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Propio for Natural Language Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Propio for Natural Language Processing include: City of Philadelphia, a United States based Government organisation with 25000 employees and revenues of $4.89 billion, NAVEX Global, a United States based Professional Services organisation with 1200 employees and revenues of $100.0 million, North East Medical Services, a United States based Healthcare organisation with 700 employees and revenues of $90.0 million and many others.
Contact us if you need a completed and verified list of companies using Propio, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Propio customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Philadelphia | Government | 25000 | $4.9B | United States | Propio | Propio | Natural Language Processing | 2021 | n/a |
In 2021, City of Philadelphia engaged Propio to provide rapid-deployment medical interpreting using Propio, a Natural Language Processing application, for COVID-19 screenings and medical evaluations of Afghan evacuees at Philadelphia International Airport. Propio assembled interpreters within 48 hours and sustained 24/7 coverage for three weeks to support emergency screening operations and clinical intake workflows.
Propio's Natural Language Processing capabilities were applied to enable real-time interpretation in Dari, Pashto and other languages during triage and clinician evaluations, supporting on-demand interpreter assignment and continuous session availability. The implementation focused on language detection, interpreter routing and live interpretation workflows typical of NLP-enabled interpretation services, enabling clinicians to conduct assessments and document findings in near real time.
Operational scope was a public-health and healthcare engagement at Philadelphia International Airport, covering screening staff, clinical evaluators and quarantine management processes, and it supported screening of approximately 25,000 refugees. The deployment functionally inserted an interpretation layer into clinical screening and intake, enabling safe quarantine protocols and immediate access to care through continuous language support.
Governance and process changes centered on augmenting screening workflows with rapid interpreter provisioning and integrating interpreted encounters into clinical decision pathways. The City of Philadelphia Propio Natural Language Processing engagement provided targeted language access for surge public-health operations, aligning interpreter availability with screening throughput during the multiweek refugee intake period.
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NAVEX Global | Professional Services | 1200 | $100M | United States | Propio | Propio | Natural Language Processing | 2014 | n/a |
In 2014 NAVEX Global implemented Propio to provide enterprise localization and translation for governance, risk and compliance content. Propio is used as a Natural Language Processing partner to translate hotline reports, policies, websites and other compliance materials into more than 125 languages, supporting NAVEX Global’s global GRC operations from its United States headquarters.
The implementation centers on configurable localization workflows and translation management capabilities, including multilingual quality assurance, staged review and customized escalation and reporting processes tailored to compliance workflows. Propio handles discrete content types such as hotline incident text, policy documents and web content, and the engagement embeds process controls for language validation and compliance escalation rather than a single monolithic module.
Operational coverage spans NAVEX Global’s governance, risk and compliance functions worldwide and is delivered as an ongoing localization service model. The partnership has run for more than ten years and now delivers nearly 1,000 projects per year, with an explicitly stated 99.6 percent on-time delivery rate, reflecting sustained operational scale and service-level discipline.
Governance is organized around prescribed escalation and reporting processes managed by Propio, aligning translation workflow checkpoints with NAVEX Global’s compliance review gates. Propio is referenced directly by name as the translation vendor, and the relationship is positioned as a long-term, application-level Natural Language Processing engagement supporting NAVEX Global’s GRC content lifecycle.
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North East Medical Services | Healthcare | 700 | $90M | United States | Propio | Propio | Natural Language Processing | 2014 | n/a |
In 2014 North East Medical Services deployed Propio to translate patient-facing materials and educational presentations for ACA enrollment outreach across its San Francisco Bay Area clinics in the United States. Propio is a Natural Language Processing application used to generate and adapt multilingual patient education content for community outreach and enrollment workflows.
The implementation focused on translations into Cantonese, Mandarin, Tagalog and Spanish, with explicit adaptation to an accessible reading level to improve comprehension. The program combined content ingestion, language model assisted translation and human linguistic review to ensure reading level and cultural relevance for patient-facing materials and external presentations.
Operational coverage included NEMS clinic sites and external community presentations across the San Francisco Bay Area, where Propio translations supported outreach events and enrollment education. The deployment helped NEMS educate roughly 135 Chinese speaking patients in external presentations and improved patient comprehension and access to care, impacting patient education and ACA enrollment outreach processes.
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Buyer Intent: Companies Evaluating Propio
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