List of Publicis Sapient Supply Chain Control Tower Customers
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Since 2010, our global team of researchers has been studying Publicis Sapient Supply Chain Control Tower customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Publicis Sapient Supply Chain Control Tower for Real-Time Transportation Visibility from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Publicis Sapient Supply Chain Control Tower for Real-Time Transportation Visibility include: Loblaw Companies, a Canada based Retail organisation with 220000 employees and revenues of $45.30 billion, Falabella, a Chile based Retail organisation with 80878 employees and revenues of $13.05 billion, Eileen Fisher, a United States based Retail organisation with 830 employees and revenues of $235.0 million and many others.
Contact us if you need a completed and verified list of companies using Publicis Sapient Supply Chain Control Tower, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eileen Fisher | Retail | 830 | $235M | United States | Publicis Sapient | Publicis Sapient Supply Chain Control Tower | Real-Time Transportation Visibility | 2020 | n/a |
In 2020, Eileen Fisher implemented Publicis Sapient Supply Chain Control Tower, a Real-Time Transportation Visibility solution to increase operational transparency across its supply chain and omnichannel channels. Publicis Sapient conducted a detailed discovery of supply chain processes, identified the technology landscape and assessed omnichannel maturity to prioritize and draw a new business transformation roadmap.
The Publicis Sapient Supply Chain Control Tower deployment redefined and selected the underlying technology architecture and configured functional modules including Consolidated Inventory Visibility, a Ship from Store capability, and eCommerce features such as Endless Aisles and Save the Sales. These modules were configured to support inventory orchestration, order routing and fulfillment workflows consistent with Real-Time Transportation Visibility functionality.
Operational scope included eCommerce, store operations and central supply chain teams, aligning merchandising, fulfillment and customer experience functions to a unified visibility layer. The implementation emphasized omnichannel commerce enablement by merging online and in-store shopping opportunities and by providing consolidated inventory information to front-line systems.
Governance was driven by cross-functional collaboration, with the discovery and roadmap activities informing phased rollout and process restructuring across teams. The outcome reported is that Eileen Fisher’s capabilities now align with its commitment to excellence and the implemented features maximize customer satisfaction by merging online and in-store shopping opportunities.
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Falabella | Retail | 80878 | $13.0B | Chile | Publicis Sapient | Publicis Sapient Supply Chain Control Tower | Real-Time Transportation Visibility | 2020 | n/a |
In 2020 Falabella implemented Publicis Sapient Supply Chain Control Tower to extend transport visibility capabilities alongside a Google Cloud based customer data platform across Latin America. Publicis Sapient built the Google Cloud customer data platform to unify customer and order data, and the Publicis Sapient Supply Chain Control Tower was provisioned to deliver Real-Time Transportation Visibility using those unified order and product signals.
The implementation emphasized real-time tracking and event ingestion capabilities, correlation of order and product data with transport events, and operational dashboards for end to end fulfillment visibility. Functional workflows included order level visibility, event stream consolidation, ETA refinement, and exception detection consistent with Real-Time Transportation Visibility platforms.
Architecturally the solution ran on Google Cloud and leveraged the customer data platform as the canonical order and customer feed, enabling the control tower to consume normalized order and product data across Falabella's Latin America operations. Integrations focused on upstream order and product feeds and downstream fulfillment and transport event streams, providing a single source of truth for logistics and fulfillment orchestration.
Governance and operational coverage spanned supply chain, fulfillment, and marketing teams across Latin America, aligning transport visibility with customer and order analytics. The customer data platform effort explicitly improved marketing effectiveness and delivered millions in business benefits according to the case study, while the supply chain control tower provided the Real-Time Transportation Visibility layer to operationalize those order and fulfillment signals.
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Loblaw Companies | Retail | 220000 | $45.3B | Canada | Publicis Sapient | Publicis Sapient Supply Chain Control Tower | Real-Time Transportation Visibility | 2016 | n/a |
In 2016 Loblaw Companies implemented the Publicis Sapient Supply Chain Control Tower to provide Real-Time Transportation Visibility for its PC Express pickup and delivery operations. The deployment emphasized visibility and event management to support expansion of online grocery pickup and home delivery across hundreds of stores, directly tying the application to fulfillment and last mile delivery business functions.
The implementation configured a centralized control tower capability, including real time shipment tracking, ETA orchestration, exception management, order orchestration, and inventory visibility modules. Publicis Sapient configured workflows for event correlation, route monitoring, and delivery status updates to enable proactive exception handling and to support store level fulfillment and pickup scheduling.
Integrations were established at the platform level with the PC Express order flow, store fulfillment nodes, inventory and order management systems, and carrier telemetry feeds, enabling unified visibility across omnichannel fulfillment channels. Operational scope covered in store pickup and home delivery channels across Loblaw retail sites in Canada, supporting coordination between store associates, fulfillment teams, and carriers.
Publicis Sapient partnered with Loblaw on phased rollout and operationalization, embedding control tower monitoring into store and corporate fulfillment workflows and instituting centralized exception handling processes. The engagement supported expanded PC Express coverage and improved omnichannel fulfillment and customer convenience as described in vendor materials.
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