List of Pulse For Good Customers
River Heights, 84321, UT,
United States
Since 2010, our global team of researchers has been studying Pulse For Good customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pulse For Good for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pulse For Good for Customer Experience include: Valley Behavioral Health, a United States based Healthcare organisation with 665 employees and revenues of $329.0 million, The Road Home, a United States based Non Profit organisation with 244 employees and revenues of $28.0 million, Catholic Community Services Of Western Washington, a United States based Healthcare organisation with 80 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Pulse For Good, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pulse For Good customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Catholic Community Services Of Western Washington | Healthcare | 80 | $10M | United States | Pulse For Good | Pulse For Good | Customer Experience | 2017 | n/a |
In 2017, Catholic Community Services Of Western Washington deployed Pulse For Good in the Customer Experience category. The deployment used on-site kiosks and centralized dashboards to collect anonymous client feedback across programs, with the Pulse For Good application instrumenting satisfaction surveys and dashboard analytics for service quality measurement. Implemented modules focused on client feedback capture and reporting capabilities to surface service quality signals for program managers.
Operational scope targeted homeless and refugee programs in the Salt Lake City region where the system captured over 500 responses and produced rapid insights. Those insights were routed into program decision processes and resulted in documented service changes, including privacy improvements and new job training partnerships, reflecting governance that linked frontline feedback to operational change. The rollout emphasized local kiosk instrumentation and dashboard access for staff to monitor feedback trends and prioritize program adjustments.
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The Road Home | Non Profit | 244 | $28M | United States | Pulse For Good | Pulse For Good | Customer Experience | 2019 | n/a |
In 2019 The Road Home implemented Pulse For Good to capture anonymous lived experience feedback from shelter clients and service users, deploying the solution as a Customer Experience capability to inform program-level decisions and funder reporting. The deployment used Pulse For Good kiosks positioned in service locations to collect client experience and social services feedback directly from people with lived experience, producing real time input for staff review.
The implementation centered on kiosk based data collection feeding a centralized Pulse For Good feedback platform, configured to preserve respondent anonymity while providing timely, actionable information for program teams. Functional capability emphasis included client feedback intake, summary reporting for program improvement and structured outputs to support funder reporting requirements, aligning with typical customer experience workflows for survey capture and response prioritization.
Operational scope covered shelter operations and Service teams working across Salt Lake County programs, with the platform used by frontline staff to triage issues and prioritize changes. Governance and process change focused on incorporating lived experience feedback into program improvement cycles and accountability reporting, helping staff prioritize changes and strengthening accountability in Salt Lake County programs as reported by The Road Home.
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Valley Behavioral Health | Healthcare | 665 | $329M | United States | Pulse For Good | Pulse For Good | Customer Experience | 2019 | n/a |
In 2019, Valley Behavioral Health implemented Pulse For Good as a Customer Experience application to capture client experience feedback across outpatient sites in Utah. The deployment targeted clinical and support services and extended across nearly two dozen facilities in the region, instrumenting point of care feedback collection where surveys had previously been captured on paper.
The implementation used Pulse For Good kiosks and dashboards as primary functional components, combining in-location survey capture with centralized reporting. Pulse For Good dashboards provided survey instrumentation and analytics capabilities that enabled identification of survey drop off patterns and supported iterative questionnaire optimization and configuration.
Operational coverage focused on outpatient clinics in Utah, with site level kiosks feeding aggregated dashboards for clinical teams and support operations. The client-feedback deployment operates in the CRM and experience area, enabling clinical leaders and support staff to access timely client feedback for service-level decision making.
Outcomes reported include improved data quality and timeliness of client feedback, Pulse For Good identifying survey drop off issues for questionnaire refinement, and Valley Behavioral Health using dashboard insights to act on client experience across its facilities.
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