List of Pypestream Customers
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United States
Since 2010, our global team of researchers has been studying Pypestream customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Pypestream for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Pypestream for Chatbots and Conversational AI include: ADT, a United States based Professional Services organisation with 14300 employees and revenues of $4.98 billion, The Gillette Company, a United States based Manufacturing organisation with 28700 employees and revenues of $4.94 billion, Gulf Air, a Bahrain based Transportation organisation with 3400 employees and revenues of $1.16 billion, Empire Today, LLC, a United States based Retail organisation with 3000 employees and revenues of $700.0 million, Lincoln Center For The Performing Arts, a United States based Leisure and Hospitality organisation with 525 employees and revenues of $180.0 million and many others.
Contact us if you need a completed and verified list of companies using Pypestream, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Pypestream customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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500 Lake Shore Drive Luxury Apartments, a property of Related Companies | Construction and Real Estate | 25 | $2M | United States | Pypestream | Pypestream | Chatbots and Conversational AI | 2020 | n/a | In 2020, 500 Lake Shore Drive Luxury Apartments, a property of Related Companies, implemented Pypestream, a Chatbots and Conversational AI solution, on its public leasing website. Pypestream is deployed as a website conversational widget to handle leasing inquiries, resident questions, and initial lead capture, routing complex requests toward leasing staff. The deployment is focused on customer engagement and leasing operations for the 500 Lake Shore Drive property and is embedded on pages served from the property's website. Configuration emphasizes conversational messaging flows, FAQ and knowledge base automation, scripted lead capture workflows, and appointment scheduling capabilities typical of Chatbots and Conversational AI implementations. Operational governance is managed at the property level, with content updates and conversation tuning overseen by leasing and marketing staff to align messaging and escalation paths. The Pypestream application remains the primary conversational interface on the website, with ongoing maintenance centered on updating dialogue content and monitoring session logs to keep leasing responses current. | |
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ADT | Professional Services | 14300 | $5.0B | United States | Pypestream | Pypestream | Chatbots and Conversational AI | 2020 | n/a | In 2020, ADT deployed Pypestream as a customer-facing conversational layer. Pypestream is implemented on ADT's public website and classified under Chatbots and Conversational AI to provide automated customer engagement, lead capture, guided self-service and information delivery through conversational flows. ADT Pypestream Chatbots and Conversational AI serves as the primary web-based conversational interface for prospective and existing customers. The implementation uses a web-embedded conversational interface that delegates session state and dialogue orchestration to the Pypestream platform. Functional modules configured include conversational workflows, natural language understanding for intent recognition, session management and conversation content management for ongoing script and flow updates. Telemetry and conversational analytics are used within the platform to support iterative tuning of intents and responses. Operational governance is centered on conversation content lifecycle, change control and quality of automated interactions, with digital experience and customer service teams managing flow updates and intent definitions. The operational scope is focused on the public web channel where the Pypestream implementation supports customer service and lead generation functions. The technical configuration emphasizes conversational state orchestration and content management on the website embedding rather than direct backend system integrations. | |
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American Claims Management | Insurance | 50 | $5M | United States | Pypestream | Pypestream | Chatbots and Conversational AI | 2020 | n/a | In 2020, American Claims Management implemented Pypestream as a customer-facing conversational layer on its public website. Pypestream is deployed as the companys Chatbots and Conversational AI solution to support claims intake and policyholder customer service functions. The implementation uses an embedded web widget architecture connected to the vendor hosted conversational platform, with configurable conversation flows and form based data capture to collect claim details and policyholder information. Functional modules implemented include guided claims intake dialogs, scripted triage and routing logic, FAQ automation, and agent handoff workflows to transition conversations from the bot to human representatives. Operational coverage centers on the claims intake and customer service teams, with governance focused on conversation template management, scripted escalation paths, and operator training to standardize responses and handoffs. American Claims Management deployed Pypestream for Chatbots and Conversational AI to centralize web based claimant engagement and automate initial claim interactions while preserving human agent escalation for complex cases. | |
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Insurance | 300 | $80M | United States | Pypestream | Pypestream | Chatbots and Conversational AI | 2020 | n/a |
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Automotive | 10 | $1M | United States | Pypestream | Pypestream | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 3000 | $700M | United States | Pypestream | Pypestream | Chatbots and Conversational AI | 2021 | n/a |
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Automotive | 12 | $2M | United States | Pypestream | Pypestream | Chatbots and Conversational AI | 2021 | n/a |
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Transportation | 3400 | $1.2B | Bahrain | Pypestream | Pypestream | Chatbots and Conversational AI | 2021 | n/a |
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Insurance | 10 | $1M | United States | Pypestream | Pypestream | Chatbots and Conversational AI | 2020 | n/a |
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Retail | 50 | $5M | United States | Pypestream | Pypestream | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating Pypestream
- Experian, a Ireland based Professional Services organization with 23300 Employees
- UCLA, a United States based Education company with 40000 Employees
- Firmseek.com, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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