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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Qollective.CX Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Ujet Professional Services 250 $30M United States Quantiphi Qollective.CX Customer Experience 2023 n/a
In 2023, Ujet partnered with Quantiphi to integrate Qollective.CX into Ujet's Virtual Agent offering, extending capabilities in the Customer Experience category. The engagement targeted contact center and CRM automation in the United States with a focus on banking and insurance conversational use cases, enabling faster deployment of industry specific conversational skills and reducing contact center setup time. Qollective.CX was implemented using pre trained virtual agent templates that provide industry aligned conversational skills, intent classification, dialogue management, and self service workflow automation. Ujet configured those templates inside its Virtual Agent platform to operationalize AI driven handling of routine inquiries while preserving agent escalation paths and contextual CRM handoffs. The integration scope centered on Ujet contact center operations and CRM automation for banking and insurance, with Quantiphi supplying and tailoring the Qollective.CX templates for vertical specific dialogues. Governance emphasized template configuration and staged rollout across United States contact center sites, and the initiative aims to improve self service rates and agent productivity by offloading routine inquiries to AI driven agents.
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FAQ - APPS RUN THE WORLD Qollective.CX Coverage

Qollective.CX is a Customer Experience solution from Quantiphi.

Companies worldwide use Qollective.CX, from small firms to large enterprises across 21+ industries.

Organizations such as Ujet are recorded users of Qollective.CX for Customer Experience.

Companies using Qollective.CX are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using Qollective.CX are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Qollective.CX across Americas, EMEA, and APAC.

Companies using Qollective.CX range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Qollective.CX include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Qollective.CX customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.