List of Qollective.CX Customers
Boston, 1752, MA,
United States
Since 2010, our global team of researchers has been studying Qollective.CX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Qollective.CX for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Qollective.CX for Customer Experience include: Ujet, a United States based Professional Services organisation with 250 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Qollective.CX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Qollective.CX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ujet | Professional Services | 250 | $30M | United States | Quantiphi | Qollective.CX | Customer Experience | 2023 | n/a |
In 2023, Ujet partnered with Quantiphi to integrate Qollective.CX into Ujet's Virtual Agent offering, extending capabilities in the Customer Experience category. The engagement targeted contact center and CRM automation in the United States with a focus on banking and insurance conversational use cases, enabling faster deployment of industry specific conversational skills and reducing contact center setup time.
Qollective.CX was implemented using pre trained virtual agent templates that provide industry aligned conversational skills, intent classification, dialogue management, and self service workflow automation. Ujet configured those templates inside its Virtual Agent platform to operationalize AI driven handling of routine inquiries while preserving agent escalation paths and contextual CRM handoffs.
The integration scope centered on Ujet contact center operations and CRM automation for banking and insurance, with Quantiphi supplying and tailoring the Qollective.CX templates for vertical specific dialogues. Governance emphasized template configuration and staged rollout across United States contact center sites, and the initiative aims to improve self service rates and agent productivity by offloading routine inquiries to AI driven agents.
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Buyer Intent: Companies Evaluating Qollective.CX
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